Business Analyst Resume PA - Hire IT People

SUMMARY: Results-oriented data and information management profession

SUMMARY: Results-oriented data and information management professional with broad range of industry and I.T. experience in health care, insurance and financial services. Skill set includes situation analysis, all types of requirements gathering, technical writing, test design and execution. Familiar with a variety of database and reporting tools, SQL, Actuate, BusinessObjects, and Visio. Strong track record in team building, problem formulation and strategy development.

EXPERIENCE

Confidential Aug. 2010 – present
Business Analyst - Reporting Philadelphia, PA

Coordinate a global team gathering business requirements and creating technical specifications for new and existing clients using proprietary collateral management software application (Agile methodology).
Write technical and end user documentation
Maintain and update story boards for reporting
Create (using SQL) mapping documents showing relationships between data in the core application, reporting database, and reporting software (BusinessObjects and SSRS)

Freelance Technical Writer July 2009 – Aug. 2010

Designed and executed training programs for internals users.
Created technical specifications for all sales and executive business intelligence reporting.
Interviewed, hired and managed interns
Managed contractors and evaluated vendor software.

Confidential Philadelphia, PA
Senior Business Analyst – Sales Reporting Feb. 2008 – June 2009

Designed and executed training programs for internals users.
Hired and managed interns
Created technical specifications for all sales reporting (ACTUATE)
Managed contractors and evaluated vendor software.

Confidential Philadelphia, PA
Business Analyst – Data Governance Aug. 2007 – Jan. 2009

Developed reporting documents and process flows for Data Governance Informatics group
Wrote high level Data Quality Strategy for Informatics data warehouse (Teradata environment)
Wrote and maintained technical documentation, end user documentation and meeting minutes

Freelance Technical Writer/Business Analyst July 2005 – Aug. 2007

End user documentation for customized sales (contact management) software.
Data warehouse schema documented for migration plan (publishing client)
Developed data quality assessment and plan for major health insurance carrier
Wrote systems requirements document for driving school website.
Wrote book chapter on respiratory function instrumentation.
Produced chapter layout draft document for a surgical procedure (scoliosis) reference book.

Confidential Philadelphia, PA
Business Analyst/Technical Writer 1997-2005

Data retrieval and analysis to support customer stewardship and new business development.
Worked with developers to design data warehouse marts and views for reporting
Wrote documentation and training materials for a variety of end users. (ACTUATE, MS Access, Crystal)
Designed reports for new line of business – Life Management benefit for employees
Designed, planned and executed an enterprise-wide data quality initiative.
Designed quarterly scorecard measuring provider network utilization for a major account.
Created a glossary defining terms for the three lines of business and operations integrated around a new subsidiary (“24-Hour” Insurance)

Confidential The Institute for Interactive Management Bala Cynwyd, PA
Consultant 1990 – 1997

Strategic planning, market research, group facilitation and process management.
Worked directly with clients (Anheuser-Busch, IKEA, Imperial Oil, DuPont, Reality Technologies, Academy of Vocal Arts, University of Pennsylvania School of Veterinary Medicine, Sisters of Mercy Health System) on a wide variety of business problems
Wrote final reports, created and delivered presentations for a variety of client projects

Confidential Los Angeles, CA
IT Consultant 1988 - 1990

Managed automation of all manual process for a non-profit educational organization.
Trained all new users on new systems; created documentation

Confidential (Business Analyst) 1983-88
Confidential (Editor) 1977-78
Confidential Textbook Publishers (Marketing Rep) 1978-1982
Confidential 1975-78; 1982-83

FORMAL EDUCATION
Social Systems Sciences
Italian Language and Literature
Other
Fluent in Italian; Conversational in French; some Spanish and German
Certified Drivers\' Education Instructor – PA Dept. of Education.

al with broad range of industry and I.T. experience in health care, insurance and financial services. Skill set includes situation analysis, all types of requirements gathering, technical writing, test design and execution. Familiar with a variety of database and reporting tools, SQL, Actuate, BusinessObjects, and Visio. Strong track record in team building, problem formulation and strategy development.

We provide IT Staff Augmentation Services!

Business Analyst Resume

PA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship