Business Analyst Resume
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Reston, VA
SUMMARY:
To secure a meaningful stable position with a well - respected and innovative organization offering long term stable employment and opportunities for career advancement.
TECHNICAL SKILLS:
- Syntranet EMR
- HL7 Standard
- Nextgen EMR
- CPSI EMR eClinicalWorks
- VB.NET
- Systems Architecture
- Database Design
- Visual Studio
- Networking Telecommunications
- AZURE
PROFESSIONAL EXPERIENCE:
Confidential, Reston, VA
Business Analyst
Responsibilities:
- Informed senior stakeholders of the Massachusetts Health Insurance Exchange (MAHIX) project on a variety of software assurance and computer science problems o Implemented and configured software packages that formed the basis of a modern well functioning health insurance exchange with the ability to add or remove packages on demand
- Traveled to Boston to attend symposiums business requirement gathering related to open enrollment
- Participate in symposiums business requirement gathering related to system errors and repair
- Prepared, presented weekly reports of the probable consequences or failures related to implementation of business needs
- Advised expert knowledge to various stakeholders on Affordable Healthcare Act (ACA) laws, deadlines and compliance requirements Coordinate with client teams and offshore teams
- Test development of new functionality with onshore and offshore QA teams o Manage all daily reporting from JIRA and ALM ticket systems, prepare reports for senior management, lead business analyst, offshore developers and project director o Prepare daily, weekly, and monthly ticket expectations and completion
- Participate in daily meetings with offshore developers, review, analyze and adjust all requirements as needed to ensure efficient production and completion of all JIRA tickets Participate in debugging and tracking meetings with Optum stakeholders, report on progress, troubleshoot challenging JIRA tickets with all team members, and compile monthly individual completion results
Confidential, Washington, DC
HIT Implementation Specialist
Responsibilities:
- Provided tier 1 and tier 2 support to Confidential end users
- Worked closely and developed strong relationships with Confidential RN’s, CHW’s, C level executives and incorporated knowledge into the development of Syntranet EMR to satisfy end users’ needs
- Managed IT ticketing system, resolved end user issues, advised on best practices for proper system usage and security measures using iOS ticketing system
- Liaise between Syntranet EMR support and Confidential IT, directed weekly updates and meetings with Syntranet EMR support
- Lead recent Syntranet EMR upgrade, managed all Q&A with RN’s and CHW’s o Collaborated with Syntranet EMR support to implement outbound faxing
- Developed various modules of Syntranet EMR system and CCD using HL7 protocol for proper health information exchange performance o Upgraded training documentation for Syntranet EMR
- Trained CHW staff in small groups on new Syntranet features, answer IT questions, correct user error with positive peer to peer feedback o Designed supporting data flow and work flow diagrams using Visio
- Coordinated with George Washington Hospital in the development of Prevention at Home HIV testing information system
- Design wireframes for various modules
- Map data LO INC, CPT for lab module
- Brief DCPCA weekly on progress of IT system development
- Worked with DCPCA on various telemedicine hardware, including demonstrating Confidential telemedicine equipment using Acano application in real time
- Trained RN staff on functionality of health information exchange CPCHIE
- Tested proper execution of movement of ADT, CCD data to and from Syntranet to HIE to eClinical Works and vice versa
- Participated in management sustainability meetings
Confidential, Mobile, Alabama
Student AssistantResponsibilities:
- Worked as part of a team responsible for the project migrating a large hospital to a Nextgen EHR systemo Used medical terminology and writing daily
- Completed daily team and individual performance goals with no supervision
- Accomplished quarterly goals to achieve meaningful use objectives
- Coordinated a chart implementation process with physicians and medical staff
- Created a vaccination messaging system using previous paper records and message alerts with Nextgen system
Confidential, Mobile, Alabama
School of Computing - Health informatics internship
Responsibilities:
- Project leader of a small team that designed, built, and rolled out a staff intranet system used at all regional offices
- Worked as part of an ONC funded organization that recruited over 1100 physicians to adopt certified EHR systems and achieve meaningful use using systems from over 60 EHR vendors
- Learned about the Health and Human Services (HHS), office of the National Coordinator for Health IT (ONC), Centers for Medicare and Medicaid Services (CMS) and their important function in healthcare reform.
- Studied and monitored health industry policies, programs and trends
- Applied knowledge of HITECH, Healthcare reform and meaningful use
- Coordinated social media campaign to member physicians
