Sr. ba Resume

PROFICIENCIES:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Sr. ba

Responsibilities:

Facilitated Scrum ceremonies, ensuring agile values, processes, and practices were in place.
Reverse engineered 2 years of undocumented system requirements, creating process flows and technical documentation, system, UML diagrams, and wireframes.
Primary support for the Sydney and US offices; defining the vision, scope, pain points, benefits, and expected outcomes, through requirements gathering and project meetings.
Trained regional analyst on integration testing, including the creation of test plans, test cases and scenarios, and documentation of results.

Confidential

Scrum Master

Responsibilities:

Determine the team’s overall capacity and impediments that impacted individual members, working to create an Agile culture that values sustainable execution.
Wrote requirements and Use Cases using the REST API model utilizing different diagrams and mockups to gain consensus and understanding of the project.
Removed obstacle for the team by escalating issues to leadership, resulting in early delivery of error resolution.
Provided UI/UX design and direction for the team working closely with operations and external clients.

Confidential

Business intelligence analyst

Responsibilities:

Defined and standardized daily complex reports, utilizing a combination of SSRS, and other BI tools to summarize business metrics.
Provided ad hoc analysis of daily nancial results, ensuring business SLAs were met and project dashboards were current.
Created TDDs to ensure the accurate development of reporting solutions for the Confidential premium migrations.

Confidential

Business Operation analyst

Responsibilities:

Used Big Query to lter data for reporting purposes, pulling metrics and trending statistics for charts, DLPs, and training opportunities.
Responsible for data mining and reporting for the Singapore Dispatch Team, creating Tableau Dashboards, to track the delivery capacity of ber optics installed world-wide.
Designed and published the Asana task-list, organizing, tracking, and managing the team’s workload.

Confidential

Product Owner

Responsibilities:

Responsible for the development life cycle of the SaaS API process improvement team.
Responsible for defining stories and prioritizing the team backlog.
Coordinated with QA analysts to supports the design of testing strategy and the development of Test scenarios and test cases. Responsible for User Acceptance Testing and business sign-off.

Confidential

Business System analyst II

Responsibilities:

Maintained system functionality during the Health Care Reform roll-out, enabling standard processing and production availability 24 hours a day.
Wrote technical bulletins/TDD, developing test scripts, and provided UAT review prior and post system releases.
Operated the SQL error resolution of the DB2 system, managing national outages and system abends.