SUMMARY

• With over 12 years of work experience in the field of business/systems analysis, software requirements and project management in various software development lifecycle environments, ranging from pure waterfall to highly agile (Scrum, SAFe 4.0).
• As a solution provider, have worked extensively with business community in building business architecture, perform business process reengineering, business process modeling, as well as with implementation team to deliver high quality software requirements, across multiple business domains. Have displayed strong analytical, logical thought process to deliver most optimal solutions to the customer along with excellent project management, communication and writing skills.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, Savvion (BPMN), Appian (BPMN), TIBCO, Proforma Provision, Rational Software Modeler, Rational Software Architect, IBM WebSphere Business Modeler, Gliffy, Lucidchart.

Requirements Management Tools:  JIRA, Confluence, Rational Requisite Pro, DOORS, HP - ALM (Application Lifecycle Management), Version One.

Methodologies/Frameworks: Scrum, Unified Modeling Language (UML), Use Case Methodology, Rational Unified Process (RUP), Lean Six Sigma, Kanban, Waterfall, and SIPOC.

Configuration and Change Management Tools: IBM Rational Clear Case, Serena Version Manager, Tortoise Subversion

Defect Tracking Tools: JIRA, IBM Rational ClearQuest, Merant Tracker, Serena Business Manager

Office Productivity Tools: MS Office (Word, Excel, Access, PowerPoint, IBM Lotus Notes, and Google products.

Project Management Tools/Techniques: Microsoft Project (8yrs), Project Management Plan, Project Scope Statement, Work Breakdown Structure (WBS), Earned Value Management (EVM), Project Schedule, Release Management Plan, Quality Management Plan, Configuration Management, Risk register, Requirements Estimation-ROMs, FPA, BOE

DBMS and SQL: MySQL, Oracle, SQLite, MS Access, Maria DB

Content Management Tool: Documentum, SharePoint, WordPress, and Drupal

UI Design Tools: Balsamiq, Dreamweaver CS3, html, CSS

Testing Tools: Mercury Quality Center, HP quality center

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Lead Business Systems Analyst

Responsibilities:

• Worked with the Confidential client to identify and establish the product roadmap, release milestones, and key project deliverables, using SAFe framework. Also, provided estimates (ROMs) to the customer as part of budgeting and approval process.
• Worked with ‘Product Owner’ during ‘Product Backlog Grooming’ sessions (Identified/authored epics, features, user stories, and it’s associated acceptance criteria using ‘Given-When-Then’ (Gherkin syntax).
• Elicited, analyzed and documented/modeled and managed requirements using MBSE (Model-Based Systems Engineering) framework. Also, used Weighted-Shortest Job First (WSJF) to help client prioritize epics, features and user stories.
• As ‘Scrum Master’, facilitated all the major ‘Scrum Ceremonies’ such as ‘Product Backlog Grooming’, ‘Sprint Planning’, ‘Daily Stand-Up’, ‘Sprint Review’, ‘Sprint Retrospective’ meetings with the entire Scrum team.
• Created and followed a ‘ Sprint Schedule’ to track sprint work and maintain cadence for the upcoming sprints.
• Worked as ‘Agile Coach’ for seamless transition from ‘Waterfall’ to ‘Scrum’.
• Participated in ‘Scrum of Scrums’ to discuss ongoing work with other Scrum Masters and provide status to ‘Release Train Engineer’ (RTE).
• Successfully participated in the ‘Program Increment’ Planning meetings and delivered new features at regular intervals as part of the ‘Agile Release Train’ (ART).
• Responsible for collecting data and computing EVM values for direct reporting to CIO.
• Provided leadership to the team by identifying and managing scope, risks, assumptions, constraints, cross-cutting dependencies and other technical and people issues.
• Managed team resources responsible for executing specific tasks.
• Monitored project schedule, performance, quality, budget, risks, tasks assignments and implemented corrective actions as needed.
• Engaged team members in various ‘Team Building’ initiatives in order to improve overall team performance and build a positive, team-oriented culture.
• Ensured alignment of ‘Portfolio-Value Steam-Program-Team’ (SAFe4.0) levels.

Confidential

Scrum Master/Lead Business Systems Analyst

Responsibilities:

• Worked with Product Owner and Subject Matter Experts (SMEs) in defining the business needs of the stakeholders and capturing the business processes using ‘BPMN’ notations.
• Conducted user story writing workshops with the product owner to identify, analyze and document features, epics and user stories using tools like JIRA.
• Created and managed ‘Wiki Pages’ in Confluence tool for documenting and maintaining project artifacts/deliverables.
• Assisted Product Owner in prioritizing epics/user stories based on the business needs and ‘Weighted Shortest Job First’ technique.
• Managed sprint planning meetings, provided requirements support to the sprint team, supported estimation planning session and managed the JIRA board throughout the sprint execution.
• As a ‘Scrum Master’, facilitated all the ‘Scrum Ceremonies’ and played anchor role in resolving technical/non-technical issues of an ongoing sprint.
• Managed team of business analysts to delegate work, and monitor daily progress.
• Led various project estimation efforts using tools and techniques such as ‘Costxpert®’, Function Point Analysis (FPA), ROMs and BOE.
• Worked with requirements team to identify Epics, Features and user stories. Authored and reviewed Gherkin scripts (as part of the acceptance criteria).
• Heavily used various modeling techniques such as Business Process Modeling, UML Models, ER diagrams, State Machine diagrams, and System Context Diagrams.
• Created wireframes/mockups using Balsamiq tool to visualize the screen layouts.
• Supervised UI/UX team to provide the product’s vision and review the prototypes.
• Reported the sprint progress and cross-cutting items to the ‘Release Train Engineer’ as part of ‘Scrum-of-Scrum’ meetings.
• Led ‘System Demo’ to the GSA Commissioner’s office, showcasing all the new features.
• Led estimation efforts (ROMs, BOE) for new numerous large to mid-size projects.
• Assisted PMO in writing business/technical proposals for upcoming projects.
• Provided updates to management in the form of reports, presentations, and demos.
• Mentored/coached business analysts on business domain, processes, and applications.

Confidential

Sr. Business Analyst/Scrum Master

Responsibilities:

• Worked in a lead role on numerous projects, ranging small to mid-size projects, consisting 10-12 member team.
• Elicited, analyzed, and documented business/system requirements using different methodologies, ranging from BPMN 2.0-based process flows, use case-based documents, BRD, FRD and user stories.
• Led, coordinated and facilitated brainstorming sessions, requirements workshops, joint application development (JAD) sessions across different implementations for eliciting business/system level requirements from the stakeholders.
• Created various project deliverables such as requirements management plan, functional requirements document, business process repository, use case, business rules repository, interface control documents, use stories etc.
• Participated in several ‘enterprise-wide’ modernization efforts such as process improvements, reverse engineering, greenfield as well as brownfield projects software development projects.
• Reverse engineered requirements for a legacy application using use case methodology.
• Mentored new team members as part of knowledge management process.
• Managed new hire recruitment process (pre-screening, interviewing, evaluating).
• Heavily used Structured Query Language (SQL) as part of data analysis work.
• Closely worked with ‘Enterprise Requirements Engineer’ on various process improvement initiatives such as 508 compliance, and CMMI.
• Responsible for designing enterprise-wide work product templates.

Confidential

Sr. Business Analyst

Responsibilities:

• Assisted Project Manager in preparing project charter, scope statement, project management plan, vision document and requirements management plan.
• Created key business architecture artifacts using Unisys proprietary blueprinting methodology in addition to Zachman framework.
• Developed a use-case model using Rational Software Architect.
• Conducted structured interviews with users/stakeholders to identify the user needs and associated key features.
• Developed business process models using tools such as IBM Web Sphere Business Modeler v 6.1.2.
• Identified, developed and maintained the business use cases and system use cases.
• Managed traceability matrix across the critical project elements using Rational Requisite Pro.
• Developed various UML models like Use Case diagrams, Activity diagrams and Sequence diagrams using tools like MS Visio, Rational Software Modeler and Rational Software Architect.
• Conducted meeting with the QA team in order to ensure that the use cases are testable and complete.
• Used tools like Serena Version Manager to baseline project artifacts as a part of configuration and change management process.
• Used Mercury Quality Center to view/update the test cases, scripts and results.

Confidential

Sr. Business Analyst

Responsibilities:

• Assisted ‘Project Sponsor’ in creating a detailed ‘Business Case’.
• Co-authored key project artifacts like Project Management Plan (PMP), Product Vision Document, Requirements Management Plan, Scope statement etc.
• Conducted requirements workshops with the Subject Matter Experts (SMEs) to understand the user needs and the desired features on numerous modules like records management, content security, SOA/BPM compatibilities, Document Management Services, Global Interface (ECF) etc.
• Led effort to create an enterprise-wide ‘Regulatory Compliance Module’ that managed the regulatory environment.
• Developed core/supporting business process models using MS Visio.
• Identified the needs, desired features, list of actors and the associated use cases and detailed the use cases using Use Case methodology.
• Developed static screen mockups, interface control documents.

Confidential

Requirements Analyst

Responsibilities:

• Interacted with Users, Subject Matter Experts (SMEs) and other stakeholders to understand and document the business processes.
• Used industry standard blueprinting methodology to create business architecture artifacts.
• Conducted interviews, requirements workshops and brainstorming sessions for eliciting business requirements.
• Created important project artifacts as use case model, business use cases, system use cases, Functional Requirements Document (FRD), Supplementary Specification Document, Interface Control Document (ICD), glossary etc
• Developed UML models like Use Case Diagrams, Activity Diagrams, Class Diagrams, State Chart Diagrams and Sequence Diagrams etc.
• Developed a traceability matrix in Rational Requisite Pro across the project elements. Also conducted traceability audit at regular intervals.
• Used Rational Clear Case and Clear Quest as a part of Configuration and Change Management Process.
• Facilitated in project closure management activities like conducting and documenting lessons learned work product, co-authoring case study paper, updating required artifacts in process library, project close-out report etc.

Confidential

Business Analyst

Responsibilities:

• Captured the ‘Current State’ and analyzed the core business processes and the applications supporting those processes across multiple market segments.
• Scheduled and conducted interviews, requirements session for eliciting and documenting the business requirements.
• Assisted lead business analyst in mapping ‘Conceptual Model’ of the solution.
• Identified the high-level business and subsequently, system use cases for the System via business process flows, functional decomposition, feature list etc.
• Developed a Use Case Model using Rational Rose Tool. Also, Created UML-based work products like use case diagrams, activity diagrams, state chart diagrams. Also, authored multiple system use cases to capture the detailed system level specifications.
• Established Key Performance Indicators (KPIs) and the metrics required to track the process improvement across different business units.
• Involved in conducting and recording the feedback from the User Acceptance Testing (UAT).
• Supervised the project’s technical writer to develop a user manual for different stakeholders (internal users’ v/s customers).