SUMMARY

• Over 14 years of experience in IT & SCM includes 7 Plus years of Confidential Administration and business analysis.
• Experience in analyzing organization processes, converting business workflows into Confidential workflows and configuring confidential to meet business requirements.
• Strong Knowledge in Confidential Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team.
• Experience in User Management, Role Hierarchy, Profiles, Public Groups, Email Templates, Page Layouts, Workflow and Approval Process.
• Business knowledge and customization experience on various Confidential standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports, sales analytic reports and various other components as per the client and application requirements.
• Experience in creating the relationships like Master - Child, Lookups, Many to Many/ Junction Objects, Entity relationship data model, Pages, Classes and Interfaces.
• Experience in creating detailed process documentation and deployment process on issues for Future Follow ups.
• Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually as well.
• 6+ years of Functional Expertise in SAP Material Management Module for implementation of business solutions, concentrated in Legal / Corporate, with exposure to Procurement, Inventory Control, Supply Chain / Logistics and SAP MM.
• Proficient in performing detailed analysis of business and gathering technical requirements.
• Expert in preparing functional and technical design documents.
• Experience of working with both onshore and offshore teams.

TECHNICAL SKILLS:

• Confidential Administration
• Apex
• SOQL
• SOSL
• Visual Force
• Confidential Process Builder
• SAP MM
• PM & PP

PROFESSIONAL EXPERIENCE

Confidential, NC

Confidential Administrator/Business Analyst

Responsibilities:

• Performed the roles of Confidential Admin in the organization.
• Gathered business requirement through sessions with end users and in addition through document analysis, brainstorming, interviews and questionnaires.
• Sharing rules, permission sets, managing profiles security, making the things accessible to a limited level, field controlling level, OWD rules.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, Validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Designed different operational security settings for various users working on a Single sign-in domain.
• Created sharing rules based upon the operation of fields, objects and tabs in between them.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Had a sound experience in NPI (New Product/project Introduction).
• Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email- to-Case, Web-to-Case to enter generated cases to Case Object.
• Maintaining documentation relating to Migration Plans, standard operating procedures and web statistics in relation to the business requirements.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.

Confidential

Confidential Administrator

Responsibilities:

• Collaborate with different departments and team members in defining business requirements for optimal use of Confidential functionality.
• Document project scope, goals and priorities, based on the business requirements
• Designing, configuration and administration of Confidential including but not limited to, Custom Objects, Custom Workflow/Process Builder, Custom Fields, Validation Rules
• Configure reports, dashboards, and processes to continuously monitor data quality and integrity; manage fields/relationships, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, etc.
• Implement object level sharing rules, create profiles, permission sets, and defined field level security
• Perform mass imports and exports of data for acquisition integration, analytical reporting needs and other business use cases
• Keeping abreast of new Confidential functionality and providing recommendations for process improvements
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Confidential.
• Maintain user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers
• Establish and implement best practices with regards to system maintenance, configuration and data integrity, etc.

Confidential

Procurement Officer/SAP MM Specialist

Responsibilities:

• Preparation and circulation of Invitations to Bids (ITB) and Requests for Quotations (RFQ) for procurement of goods and Request for Proposal (RFP) for the provision of services in VISION (SAP).
• Arrange pre-bid meeting with the invitees for the clarification of the requirement and orientation on bidding, if required.
• Negotiate with suppliers/contractors for the terms & conditions of the contract.
• Preparation of Purchase Orders/Contracts ensure distribution and follow-up on timely deliveries with respective suppliers.
• Coordinate/conduct the pre-delivery, during production and post-delivery inspections with third party inspection agency or with section Colleagues for locally procured supplies and equipment.
• Extracting different reports in SAP of all local procurement/offshore procurement.
• Scrutinize invoices/bills for accuracy and conformity with Purchase Orders/Contracts and process Payment Requests for approval by the Chief of Section.
• Analyzed materials used and set materials requirements planning (MRP), system settings for each.
• Managed the transformation of PM equipment and vendor data and loaded equipment and vendor master data to the SAP system.
• Implemented approved vendor list based on favorable negotiated contractual terms and conditions and minimum insurance requirements met by suppliers.
• Trained new SAP users on creating and maintaining vendors master data, material master data, issuing of solicitation documents (RFQ, ITB and RFP), tabulation, issuing of PO for goods, contract for services and different types of reports etc.
• Maintained project management offices PMO, tasks and activities to complete the projects on time and within planned budget for my division.