SUMMARY

• Results driven and self - driven Technical Project Manager with 10+ years of industry experience.
• Strong functional and technical experience in Solution Architect and Project management skills with PMP, CEH, & ITIL
• Experienced in managing projects from inception to project closure with cross-functional teams.
• Thorough understanding of software development lifecycle (SDLC) using Agile, Scrum methodologies.
• Expertise in Product Management, Scrum, Systems Analysis, QA, Testing, and Deployment.

TECHNICAL SKILLS

Databases: SQL, Oracle

Certifications: PMP, Six Sigma, CEH, Big Data

In Process: CIISP, AWS

Data Engineering Skills: Business intelligence, Data Science, Hadoop, Map Reduce, Scala, Cassandra

Soft Skills: Elicitation, Requirements Gathering, Customer focus, Problem-solving, Drive for results, Dealing with ambiguity, Critical thinking

Software: Sales Force, Business Objects, Informatica, Sieble, MS Project, Excel, Access, Visio, Sharepoint, JIRA, Sparx EA, Qlikview

Other Skills: DevOps, Scrum, Agile, SDLC, ITIL, TOGAF, Enterprise Architecture, BPMN, AWS , Big Data, Machine learning

Affiliations: PMI, IASA, ISC2, EC-Council

Programming : T-SQL, Java, Python, R

PROFESSIONAL EXPERIENCE

Confidential

IT Marketing, Technical Project Consultant

Responsibilities:

• Acted as a Technical Project Manager for IT marketing applications using Agile & Scrum methodologies.
• Experienced with different phases of development cycle such as Design, Development, System in Testing (SIT), UAT (User Acceptance Testing), and successful MTP (Move to Production) etc.
• Worked with stakeholders, software engineers, and product teams to define the product roadmap and drive the technical direction of programs.
• Written user stories in Agile Manager and created test cases in ALM (Application Lifecycle Manager).
• Worked with Cyber Security team for scanning of Marketing applications.
• Implemented user acceptance testing with a focus on documenting defects and executing test cases.
• Managed testing cycles, including test plan creation, development of scripts and coordination of UATs.

Technical Project Manager

Confidential, Memphis, TN

Responsibilities:

• Engage with subject matter experts to understand and document business requirements and process flows, drive solution design and manage implementation programs.
• Developed process models using BPMN 2.0 Methodology and Sparx EA software.
• Acted as business architect to identify gaps and improvements.
• Assisted in strategically driving continuous improvement, developed program documentation and influenced the technical roadmaps.
• Involved in planning as a Scrum master that team have everything in order for the sprints and enabling delivery, monitoring and tracking sprints progress, escalation, daily and weekly reporting etc.
• Managed client Business Architecture for the assigned product / service / capability and developed strategies.
• Developed subject matter expertise and business understanding of complex and varying data sources.
• Quickly identified gaps in business processes and recommended changes. Collected data from multiple data sources and built reports.
• Developed project plans by specifying business case, goals, strategy, scheduling, identification of risks, contingency plans, and allocation of available resources.

Sr. Business Analyst / Project Manager

Confidential, San Antonio, TX

Responsibilities:

• Collaborated effectively with the IT and business unit departments to support in the development of detailed system & data workflows and managed user acceptance testing of the developed solutions .
• Leveraged project management toolkit to plan project roadmaps, schedules, and ensure effective management of resources.
• Delivered project phases using SDLC, Agile Methodologies, Scrum Planning and backlog management, software, MS Project, methodology while following CMMI process guidelines for consistency and management of resources.
• Analyzed complex business problems with detailed analysis and recommended effective solutions.
• Proposed and prototyped BI reporting solutions that are holistic which span multiple departments, simple, creative, scalable and reliable.
• Quickly identified gaps in business processes and recommended changes.
• Recommended alternative technical approaches, and directed cross-functional efforts to meet aggressive timelines.
• Defined the project scope, goals, and deliverable for new and inherited projects.
• Developed project plans by specifying business case, goals, strategy, scheduling, identification of risks, contingency plans, and allocation of available resources.
• Built effective relationships and communications with stakeholders by exchanging ideas and strategies.
• Proposed and Initiated projects based on need of the business.
• Responsible for scheduling and leading meetings along with updating work plan/issues/log/action items and communicating project documentation to all participants.
• Designed current-state and future-state of the projects with action plan to achieve business goals.

IT Business Analyst

Confidential, Austin, TX

Responsibilities:

• Elicited requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis and work flow analysis.
• Identified, assesses, tracked and mitigated issues and risks at multiple levels
• Automated data integration using SQL Server Interaction (SSIS) packages.
• Facilitated meetings with the subject matter experts' and end users to formulate business strategies and requirements and translate client needs into actionable system requirements.
• Coordinated, conducted, and documented requirements gathering sessions with end users, project stakeholders and development team(s).
• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional / non-functional requirements.
• Developed KPIs for enterprise services and metrics to measure performance.
• Written queries to extract data from the database and build solutions.
• Developed metrics used to determine inefficiencies and areas for improvement.
• Identified process boundaries and determined opportunities to automate processes and functions.

Business Analyst Advisor

Confidential, Rock, TX

Responsibilities:

• Provided data analysis, reporting and process improvement for Sales, Marketing, Human Resources, and Finance domain.
• Worked closely with Enterprise Architects, Business Partners, Systems Analysts, and other members of the wider team to gather, manage, model and document the detailed business and data requirements for new secured enclave data warehouse and BI solution for federal government customers.
• Acted as BA for architectural issues, data modeling, and data privacy and protection for complete end-to- end DW,BI and Master data management.
• Built reporting solutions using SSIS, SSAS and SSRS.
• Prepared Process flows using BPMN (Business Process Modeling Notation) in Visio and ARIS.
• Acted as key interface between business and technology team to influence business requirements and architecting to develop the appropriate system solutions.
• Responsible for translating the client's business requirements into specific systems, applications and process designs for very large complex technical solutions.
• Written business requirements (BRD) for data warehouse, business intelligence, and Reporting infrastructure for Top Hat (Federal) Program.
• Maintained and updated models in approved repository of 'as is' and ' to be' architectures.
• Experienced with Master Data Management concepts, best practices and standards.
• Experienced with business intelligence and data warehouse architecture, concepts and technologies for both as-is and future state.
• Tracked, analyzed and interpreted trends in data.
• Built and maintained operational data to identify trends/best practices, and developed actionable insights and recommendations for future state program.

Confidential, Austin, TX

Project Consultant

Responsibilities:

• Provided consultancy to small and mid-size businesses on .NET and database projects.
• Anticipated bottlenecks, provided escalation management, made tradeoffs, and balanced business needs with technical constraints.
• Generated dashboards/scorecards for internal Engineering teams.

Sr. Analyst

Confidential, Round Rock, TX

Responsibilities:

• Provided Metrics & Reports to meet Internal/External customer requirements Sales, Marketing, Finance HR, and Tech support groups for both recurring and Ad hoc reports.
• Developed and maintained enterprise reporting (SSRS Reporting Services) based on specifications and business needs and modified existing reports as needed.
• Translated complex business requirements of customers into technical reporting solutions.
• Developed reporting scorecards views using .NET framework and SQL database.
• Used ETL processes using DTS Packages/OLAP cubes to build, manipulate and automate the reports.
• Performed data analytics and reporting using SSIS, SSRS and SSAS.
• Gained Working knowledge of Data Warehouse including ETL, OLTP, and OLAP.
• Coordinated multi-geographical reporting teams to make sure data integrity.
• Led Green-Belt Six Sigma BPI Project to reduce and scale incoming Ad-hoc requests.
• Analyzed data using statistical analysis as correlation analysis and hypothesis.
• Managed offshore team and trained them on building reporting solutions.

Applications Engineer

Confidential, Austin, TX

Responsibilities:

• Provided direct technical support for EDA software by resolving a broad range of complex technical problems in timely and efficient manner.
• Assisted in Special Projects to test Siebel CRM Application for Call Center Analytics.
• Written solutions, troubleshooting and application notes for new and existing products.
• Delivered technical presentations to the full support team.
• P rovided software engineering support using Unix Shell languages.
• Developed interactive web pages using Perl scripts to update the server database.