Data/Systems Business Analyst Resume Las Vegas, NV - Hire IT People

SUMMARY

Eager to bring intelligent and innovative technology to consumers, using a unique combination of educational training coupled with five years plus technical support and big data experience. I would like the opportunity to obtain a professional position with an established company where I can employ my Data Analytics and technical support experience. Working as a Data Analyst will give me the opportunity to be innovative in my approach to help developers enhance Big Data Software reach its full potential. I intend to be committed to promoting the necessity of strong work ethic, and importance of attention to detail.Authorized to work in the US for any employer

TECHNICAL SKILLS

Google Analytics
Service Now
Windows 10
Mac OS
Safari
Windows XP
Oracle
Microsoft Office 365
Microsoft outlook
Medical Terminology
Lotus Notes
Oracle
SAP
Internet Explorer
Foxfire
Raisers Edge
Sabre
Paciolan and Microsoft Exchange
Gaming Big Data Analytics

PROFESSIONAL EXPERIENCE

Data/Systems Business Analyst

Confidential - Las Vegas, NV

Responsibilities:

Analyze massive data for medical claim audits.
Create test cases, client files and flow charts.
Support project managers with the implementation projects, execute service now request, meet Go Live deadlines and production IT.

QA Data Analyst

Confidential - Las Vegas, NV

Responsibilities:

Quality Assurance Tester of Gaming Data Software, big data analytics, Querying, Generating and analyzing Financial Reports.

Development Database Administrator

Confidential - Las Vegas, NV

Responsibilities:

Donor gift entries, database maintenance, generate financial reports, troubleshoot software, mail merges, reconcile department accounts, research and analyze data information.
Started off volunteering, got hired on call in ticketing services, accepted a permanent part time position then promoted to a full time Database Administrator.

Environment: Windows 8, internet, Microsoft Office 2013, Paciolan, Raisers Edge, Adobe and extensive data entry.

Technical Support Analyst

Confidential - Las Vegas, NV

Responsibilities:

Supported user community on various hardware and software issues.
Contract position via Confidential .
Provided Administrative support to timeshare owners.
Processed payments
Supported user community on various administrative issues.

Team Leader Peer Coach/Technical Account Support

Confidential - Tinley Park, IL

Responsibilities:

Level One Support to troubleshoot hardware and software of calling customers Provided sales and promotional information to promote new business Scheduled service calls for technicians to resolve customer repairs

Administrative Assistant/Receptionist

Confidential - Mokena, IL

Responsibilities:

Schedule client appointments for Confidential Associates Assist inbound and outbound calls
Created spreadsheets, calendars and updated website information Provided general call center duties

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Data/systems Business Analyst Resume

Las Vegas, NV

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