BUSINESS PROCESS ANALYST Resume

TECHNICAL SKILLS

Strong: Excel, Word, Visio, PowerPoint, SharePoint //

Basic: Access, SQL

Visio: created workflow diagrams to document existing process and future process

Excel: used VLOOKUP formula to retrieve information for cost control analysis and Pivot table to present desired information

Access: wrote SQL queries to pull revenue data for the sales and trade team

PROFESSIONAL EXPERIENCE

BUSINESS PROCESS ANALYST

Confidential

Responsibilities:

Drive process improvements for Confidential, one of the world's largest shipping companies by fleet size with over 800 vessels
Analyze business procedures, collaborate with other departments to determine business requirements, and work with software developers to deliver a solution
Develop test script and perform UAT testing to determine whether system requirements have been met
Provide end user training on application functionality and act as the subject matter expert
Gather feedback from end users to assess impact to existing functionality

TRADE ANALYST

Confidential

Responsibilities:

Managed the transportation of cars for the world's largest automotive logistics company
Allocated vessel space for the North & South America trade lane, which consists of the most complex trade routes within the Confidential RORO division
Provided monthly revenue estimation and cost comparison analysis between finalized revenue, monthly estimation, and semi - annual budget
Generated $300,000 in cost savings through vessel space optimization in 2014

COST CONTROL/OPERATIONS ANALYST

Confidential

Responsibilities:

Significantly reduced the estimated vs actual cost variation through meticulous cost analysis
Represented the North America cost control division at the Confidential global meeting after finishing 2nd in accrual accuracy among all regional divisions in less than 12 months on the job