Business Process Analyst Resume
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SUMMARY
- Adept at relationship building and collaboration, I possess a zeal for technology, innovation and (per former coworkers) a proclivity for edification and helping colleagues flourish / succeed.
- My expertise in electrical engineering, electronics, business process analysis & project management life - cycle, have resulted in a proven track record of successfully designing (& implementing) a multiplicity of software / hardware tools to facilitate the accomplishment of clients' strategic objectives.
- Certified as a Scrum Master and in BPMN 2.0, I have a history of supporting (& enhancing) numerous technical Business functions; to improve / correct / optimize overall performance, and streamline the end-user experience.
- Having honed transferable skills - applicable across several industries - including exceptional emotional intelligence, excellent written / verbal communication, outstanding leadership capabilities and a positively unshakable (yet laid- back) 'can do' attitude - my personality, dexterity & initiative constitute assets to any organization.
- Due to a background consisting of engineering and management; my sphere of knowledge includes a variety of subject matters.
- As a skilled instructor / trainer; I have created (& delivered) seminars, tutorials, instruction manuals, and coaching sessions to increase understanding & expedite learning.
- I even aspire to perhaps become a college professor one day
- My goals are to contribute instantly & impactfully; by continuing to provide outstanding quality & service in every transaction, and thus ensure stakeholder satisfaction.
TECHNICAL SKILLS
- Certified Scrum Master
- AGILE
- Balsamiq mockups
- Lucidchart
- Tableau Desktop / Server
- Confluence
- JIRA
- AutoCAD
- MySQL
- NoSQL
- Adobe Systems
- Mind Mapping
- MATLAB
- MS Office Suite
- Certified in BPMN 2.0 MS Project
- Selenium
- Test Studio
- Oracle Fusion Applications
- MVS / MVB
- SoapUI
- Oracle Business Rules Brio
- Java
- C/C+ +
- C#
- OLAP / SQL
- XML
- UML
- PBL (Oracle BPM Process Business Language)
- SAS
- Oracle PeopleSoft
- SAP Crystal Reports
- Net Suite ERP
- Human Resource Management Software (HRMS) IBM DB2
- Teradata
- Oracle Hyperion / Essbase
- MS SQL Server
- SAP Netweaver
- Google Analytics
- LexisNexis MS Windows
- Mac OS X iOS
- Linux
- UNIX
PROFESSIONAL EXPERIENCE
Confidential
Business Process Analyst
Responsibilities:
- Guided optimization / transformation efforts of multiple client systems / processes
- Led project management / planning, requirements elicitation, validation and documentation
- Governed SOA strategy to confirm Technology Roadmap and Solution Architecture
- Implemented Agile methodology (Scrum, Sprint planning, QA testing, UI/UX design)
- Directed BPM design, Software Application development and integration of Oracle Fusion Middleware
- Demonstrated Business Intelligence in Business Activity Monitoring and data analysis / modelling (Brio, Teradata)
- Guaranteed client support / consulting; ensured Stakeholder identification, interaction / satisfaction
Confidential
RF Engineer - B.I. Data Analytics
Responsibilities:
- Created effective digital communication strategies to collaborate with executives and stakeholders
- Organized lean Six Sigma yellow belt training for RF engineering improvement initiatives
- Designed Process mapping to monitor project milestones / deliverables and status
- Created databases for storing RF engineering reports, engineering drawings and drive test / site data
- Generated & presented coverage maps to aid in frequency planning and optimizing cluster performance
- Published & auto maintained several Tableau dashboards for program drivers; tracked various KPI's & SLA's
Confidential
Electrical Project Engineer - System Analysis & Design
Responsibilities:
- Identified, analyzed and managed project requirements / specifications
- Created engineering drawings, wrote, scheduled and coordinated design reviews, test plans & reports
- Conveyed status of activities timely and accurately & developed rapport with client point of contact
- Met project timeline / scheduled due dates and quickly identified / mitigated variances
- Reviewed and verified existing electrical engineering designs using AUTOCAD and REVIT
- Designed a single part variation of inverter assembly; saved thousands for each supplied unit
Confidential
Process Analyst / Project Engineering Management Intern
Responsibilities:
- Led Six Sigma focused factory / lean projects to augment internal systems design & analysis processes
- Categorized system performance indicators to facilitate substantial improvement of processes within the plant
- Oversaw project selection based on capital and budget considerations; including NPV, ROI and depreciation
- Managed and maintained several electrical components, assemblies and production systems
- Assembled and installed pneumatic butterfly-valves; improved plant output by 30%
Confidential
Project Manager / Coordinator
Responsibilities:
- Applied project engineering principles to identify and perform upgrades to existing components / systems
- Gained vital technical knowledge regarding both Bus and Rail sides of the business
- Worked with the Director of Fleet Engineering in performing project management responsibilities
- Created and maintained several matrices and presentations to identify and monitor multiple projects
- Played a valuable role in NABI / Confidential project; upgraded the entire Confidential Bus fleet to run on CNG
