Applications /Analyst Resume Charlotte, NC - Hire IT People

TECHNICAL SKILLS

Experience in communicating with various levels of management
Experience working with and troubleshooting Windows 7, 8, 10
Strong MS Excel skills including V - Lookup function, PivotTables, Excel Solver, and Macros
Proficient in Word, Access, Outlook and PowerPoint
Strong written and verbal communication skills developed in customer service settings
LAN, WAN, Production Data Center
SAP, MS Office - MS Outlook, Word, Excel, Access, Power Point, Publisher, Visio, Project, SharePoint Workspace, Dreamweaver
Hardware and software troubleshooting
Hardware updates including but not limited to RAM, graphics cards, monitors, mother boards
Can accurately type at over 65 wpm

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Applications /Analyst

Responsibilities:

Interact, liaise, and communicate status updates through development cycles.
Thoroughly test software releases and contribute to strategic product planning.
Constructing self staging software development packages
Interact, liaise, and communicate status updates through development cycles.
Provide pre - sales support including assisting in feature testing, configuration, customer presentations, meetings, high level design reviews.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

Improved workflows through automation and macros
Data entry and validation checks.
Ensuring data meets documentation and formatting standards
Maintaining data base information while reconciling contracts and outstanding balances.
Migrating data from Access to Excel to run reports and data forecasts
Data analysis and metric generation

Confidential, Charlotte, NC

Data Entry Specialist

Responsibilities:

Enters customer and account data alphabetically and numerically into the company’s database
Follows established data program techniques and procedures when inputting client information into the database
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy

Confidential, Charlotte, NC

Personal Computer Technician

Responsibilities:

Confidential, Charlotte, NC

Senior Intern Technician

Responsibilities:

Confidential, Wendell, NC

Intern Technician

Responsibilities:

Updated and optimized spreadsheets for client and inventory purposes
Created schematics for LV/MV breaker setup to accommodate client needs.
Logged information on different parts to ensure accuracy of inventory
Use of SAP and Microsoft Office
Performs routine clerical duties, including data entry, answering telephones, and assisting customers.

Confidential, Raleigh, NC

Intern Technician

Responsibilities:

Monitored quality and accuracy of MRI images
Assisted in resolving quality issues by troubleshooting known causes of MRI artifacts and ghosting
Contacted clients / customer support to ensure quality of service and to follow up that issues were resolved
Managed spreadsheets and contract data to ensure that the most up to date information is available