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Product Manager Resume

Charlotte, NC

SUMMARY

  • An exceptional product manager with over 15 years of experience mapping complex global initiatives to successful completion, that demanded keen business excellence.
  • Passionate about connecting, collaborating, leading and coaching diverse cross functional teams.
  • Advanced knowledge in RFI & RFP analytical assessment, UAT implementation, SaaS & IoT integration, use case methods, feasibility studies, business case development, planning, training requirements and product integration.
  • Conceived and managed solutions throughout system development life cycle (SDLC) using SAP (CRM) & Agile methodology.
  • Exceptional oral and written communication skills, able to quickly build trust across LOBs and manage relationships through difficulties.
  • Able to quickly learn new industry products.
  • Energetic and decisive.

AREAS OF EXPERTISE

  • Business Case Development Agile, Scrum, SAP(CRM), Cobit & ITIL Cyber Security Solution Delivery Process improvement Forecasting & Budget Mgmt.
  • Product & Project Management Market Research & Analysis
  • Systems Dev. Life Cycle (SDLC) SLA Development
  • RFP & RFI Development Methods Contract Negotiations
  • User Acceptance Testing Management SaaS & IoT
  • Full Life Cycle Product Mgmt. Use Case development

TECHNICAL SKILLS

  • Citrix Netscaler
  • Barracuda
  • Fortinet FortiWeb
  • Cyber security product portfolio: F5
  • Brocade
  • Avi
  • A10 Networks
  • Akamai
  • Cisco
  • HP
  • Nokia VitalQIP
  • Citrix
  • Splunk
  • AppViewX and Infoblox. TCP/IP
  • DNS
  • ORACLE
  • DHCP
  • ISDN
  • Ethernet
  • MacAfee
  • Viper
  • Norton SSL/VPN
  • EIGRP
  • WIFI
  • OSPF
  • NAT
  • UNIX
  • JAVA
  • VPN
  • SAN
  • TOAD VLAN
  • STP
  • RSTP
  • IP - ROUTING
  • SQL PLUS
  • T1
  • T3
  • Cable MSO
  • Ethernet PPP
  • Wily Introscope
  • FRAME-RELAY
  • HP (Performance Center
  • LoadRunner
  • Quality Center
  • Diagnostics Perceive
  • Openview)
  • WebLogic Console
  • PRECISE
  • SWITCHES
  • ROUTERS
  • FIREWALLS Network monitoring security asset configuration management NetScout
  • Check Point VSX

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Product Manager

Responsibilities:

  • Managed an annual product portfolio multimillion dollar budget with focus on forecasted cost allocations and mitigated millions in headwinds through aggressive contract renegotiations
  • Led portfolio strategic planning including market and competitive analysis, product positioning, feature and product harmonization in competitive market
  • Championed global enterprise application development SIM program in support of virtualized product strategy
  • Executed ITIL methodology for developing timely software maintenance releases to meet critical and contractual deadlines and leveraged Agile and Scrum background
  • Successfully developed business cases and conducted ROI analysis
  • Led capital investment planning associated with next generation technologies leveraging Gartner market data
  • Supported security efforts launching a new developer portal company wide, centralizing developer and API documentation which improved developer experience.
  • Collaborated in managing portfolio products for innovative low latency Software as a Service (SaaS) offering.
  • Leveraging competitive analysis, established product roadmap to create differentiated offering.
  • Took products from alpha to production offering with multiple customers.
  • Successfully led RFPs associated with vADC and Aruba ClearPass Access Control Policy Manager

Confidential, Marietta, GA

Senior Product Manager

Responsibilities:

  • Developed infrastructure architecture business case leveraging new technology
  • Outlined and documented product life cycle management methodologies
  • Developed UAT and use case methods for recommended products
  • Retooled financials to drive higher profit margins and reduced working capital by 40%
  • Documented WAF Citrix Netscaler and Fortinet FortiWeb solution to secure network infrastructure as part of a revamped cyber security program
  • Developed newly branded product marketing materials and outlined SaaS & IoT strategy

Confidential, Atlanta, GA

Senior Product Manager

Responsibilities:

  • Created business cases and ROI analysis in pursuit of new products and market opportunities
  • Developed broad ranging marketing communications efforts to increased brand awareness
  • Projected inventory management of $2M by careful forecasting and inventory planning
  • Product lifecycle management of OEM and internally developed products.
  • Outlined comprehensive application development strategy to support of future self - service tools

Confidential, Atlanta, GA

Senior Product Manager Cyber Security

Responsibilities:

  • Program & relationship management for software development tied to CCOII project
  • Successfully managed numerous infrastructure implementation efforts tied to this project on schedule and on budget
  • Drafted application development self-service white paper to support virtualized customer service model
  • Provided site surveys, project plans, turnkey implementation schedules and product pricing proposals
  • Developed UAT and use case methods for associated products
  • Managed program development budget of $20M.
  • Developed network infrastructure failover capabilities; and rescued a failing QA organization by establishing new strategic initiatives for automation
  • Sustained and maintained established customer experience model of %100 customer satisfaction

Confidential, Boston, MA

Senior Principal Cyber Security Product Manager Business Support Systems

Responsibilities:

  • Developed roadmaps for all cyber security products through collaboration with architecture
  • Championed RFPS associated with global enterprise application development programs in support of BSS self­service Confidential & Confidential products driven by Agile & Scrum methods as part of SaaS & IoT strategic charter
  • Conducted comprehensive analysis of customer lifetime value by client type (web, mobile, data, open access).
  • Determined users of certain clients had up to 45% value higher across the Confidential & Confidential network.
  • Repositioned products as IoT (Internet of Things) data platform to capitalize on IoT market momentum.
  • Collaborated with marketing to rework marketing collateral to reflect updated positioning.
  • Successfully outlined UAT and use cases in support of migration to Amdocs telegence billing system and Uverse
  • Harmonized collaboration between vendor teams from pre-sales through the implementation & integration of smart mobile devices to meet launch deadlines
  • Successfully led RFPs associated with cisco in home microcell
  • Nominated to cyber security governance committee
  • Achieved 10% of $50M Infrastructure budget cost savings through data network procurement process and renegotiating strategic enterprise agreements incentives based contracts.
  • Selected as to launch Product Management Office (PMO) focused on delivery and assessments of transport circuit solutions.
  • Renegotiated product support contracts and conducted RFP associated with transport circuit solutions
  • Recognized for identifying $2M in savings of unused transport circuits
  • Led large-scale enterprise network capacity planning through collaboration with engineering and operations

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