SUMMARY

• An exceptional product manager with over 15 years of experience mapping complex global initiatives to successful completion, that demanded keen business excellence.
• Passionate about connecting, collaborating, leading and coaching diverse cross functional teams.
• Advanced knowledge in RFI & RFP analytical assessment, UAT implementation, SaaS & IoT integration, use case methods, feasibility studies, business case development, planning, training requirements and product integration.
• Conceived and managed solutions throughout system development life cycle (SDLC) using SAP (CRM) & Agile methodology.
• Exceptional oral and written communication skills, able to quickly build trust across LOBs and manage relationships through difficulties.
• Able to quickly learn new industry products.
• Energetic and decisive.

AREAS OF EXPERTISE

• Business Case Development Agile, Scrum, SAP(CRM), Cobit & ITIL Cyber Security Solution Delivery Process improvement Forecasting & Budget Mgmt.
• Product & Project Management Market Research & Analysis
• Systems Dev. Life Cycle (SDLC) SLA Development
• RFP & RFI Development Methods Contract Negotiations
• User Acceptance Testing Management SaaS & IoT
• Full Life Cycle Product Mgmt. Use Case development

TECHNICAL SKILLS

• Citrix Netscaler
• Barracuda
• Fortinet FortiWeb
• Cyber security product portfolio: F5
• Brocade
• Avi
• A10 Networks
• Akamai
• Cisco
• HP
• Nokia VitalQIP
• Citrix
• Splunk
• AppViewX and Infoblox. TCP/IP
• DNS
• ORACLE
• DHCP
• ISDN
• Ethernet
• MacAfee
• Viper
• Norton SSL/VPN
• EIGRP
• WIFI
• OSPF
• NAT
• UNIX
• JAVA
• VPN
• SAN
• TOAD VLAN
• STP
• RSTP
• IP - ROUTING
• SQL PLUS
• T1
• T3
• Cable MSO
• Ethernet PPP
• Wily Introscope
• FRAME-RELAY
• HP (Performance Center
• LoadRunner
• Quality Center
• Diagnostics Perceive
• Openview)
• WebLogic Console
• PRECISE
• SWITCHES
• ROUTERS
• FIREWALLS Network monitoring security asset configuration management NetScout
• Check Point VSX

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Product Manager

Responsibilities:

• Managed an annual product portfolio multimillion dollar budget with focus on forecasted cost allocations and mitigated millions in headwinds through aggressive contract renegotiations
• Led portfolio strategic planning including market and competitive analysis, product positioning, feature and product harmonization in competitive market
• Championed global enterprise application development SIM program in support of virtualized product strategy
• Executed ITIL methodology for developing timely software maintenance releases to meet critical and contractual deadlines and leveraged Agile and Scrum background
• Successfully developed business cases and conducted ROI analysis
• Led capital investment planning associated with next generation technologies leveraging Gartner market data
• Supported security efforts launching a new developer portal company wide, centralizing developer and API documentation which improved developer experience.
• Collaborated in managing portfolio products for innovative low latency Software as a Service (SaaS) offering.
• Leveraging competitive analysis, established product roadmap to create differentiated offering.
• Took products from alpha to production offering with multiple customers.
• Successfully led RFPs associated with vADC and Aruba ClearPass Access Control Policy Manager

Confidential, Marietta, GA

Senior Product Manager

Responsibilities:

• Developed infrastructure architecture business case leveraging new technology
• Outlined and documented product life cycle management methodologies
• Developed UAT and use case methods for recommended products
• Retooled financials to drive higher profit margins and reduced working capital by 40%
• Documented WAF Citrix Netscaler and Fortinet FortiWeb solution to secure network infrastructure as part of a revamped cyber security program
• Developed newly branded product marketing materials and outlined SaaS & IoT strategy

Confidential, Atlanta, GA

Senior Product Manager

Responsibilities:

• Created business cases and ROI analysis in pursuit of new products and market opportunities
• Developed broad ranging marketing communications efforts to increased brand awareness
• Projected inventory management of $2M by careful forecasting and inventory planning
• Product lifecycle management of OEM and internally developed products.
• Outlined comprehensive application development strategy to support of future self - service tools

Confidential, Atlanta, GA

Senior Product Manager Cyber Security

Responsibilities:

• Program & relationship management for software development tied to CCOII project
• Successfully managed numerous infrastructure implementation efforts tied to this project on schedule and on budget
• Drafted application development self-service white paper to support virtualized customer service model
• Provided site surveys, project plans, turnkey implementation schedules and product pricing proposals
• Developed UAT and use case methods for associated products
• Managed program development budget of $20M.
• Developed network infrastructure failover capabilities; and rescued a failing QA organization by establishing new strategic initiatives for automation
• Sustained and maintained established customer experience model of %100 customer satisfaction

Confidential, Boston, MA

Senior Principal Cyber Security Product Manager Business Support Systems

Responsibilities:

• Developed roadmaps for all cyber security products through collaboration with architecture
• Championed RFPS associated with global enterprise application development programs in support of BSS self­service Confidential & Confidential products driven by Agile & Scrum methods as part of SaaS & IoT strategic charter
• Conducted comprehensive analysis of customer lifetime value by client type (web, mobile, data, open access).
• Determined users of certain clients had up to 45% value higher across the Confidential & Confidential network.
• Repositioned products as IoT (Internet of Things) data platform to capitalize on IoT market momentum.
• Collaborated with marketing to rework marketing collateral to reflect updated positioning.
• Successfully outlined UAT and use cases in support of migration to Amdocs telegence billing system and Uverse
• Harmonized collaboration between vendor teams from pre-sales through the implementation & integration of smart mobile devices to meet launch deadlines
• Successfully led RFPs associated with cisco in home microcell
• Nominated to cyber security governance committee
• Achieved 10% of $50M Infrastructure budget cost savings through data network procurement process and renegotiating strategic enterprise agreements incentives based contracts.
• Selected as to launch Product Management Office (PMO) focused on delivery and assessments of transport circuit solutions.
• Renegotiated product support contracts and conducted RFP associated with transport circuit solutions
• Recognized for identifying $2M in savings of unused transport circuits
• Led large-scale enterprise network capacity planning through collaboration with engineering and operations