SUMMARY

I am a highly resourceful, energetic leader known for excellence and integrity in delivering forward - looking, business-first technology solutions. I am trusted to independently transform loosely-defined business-critical goals into fully realized projects. Due to my extensive experience in information technology, I am able adapt to any situation and apply superior problem solving skills to deliver immediate results as a technical resource, a business analyst, or data analyst.

TECHNICAL SKILLS

integrated solutions: web, portals, web services, middleware, back-end, desktop; and expertise with multiple SDLC's (RUP, Agile)

Languages Python, ANSI C; COBOL; Shell scripting (tcsh, bash); SQL, PL/SQL; Perl; SAS

Protocols: SNMP

DBMS: Teradata; Oracle; SQL Server Enterprise; MySQL;

Data Warehouse: ETL (Informatica, SAS DI); Business Intelligence (Tableau, Business Objects); Data Mining; Data Modeling

Analytics: Python, Jupyter Notebooks, Hive, HDFS/Hadoop

Other: XML; HTML

PROFESSIONAL EXPERIENCE

Lead Software Analyst

Confidential

Responsibilities:

• Data analysis and engineering for Advanced Center of Analytics, supporting all data scientists and business stakeholders for the largest car rental company in the world.
• Wrote and maintained SAS DI ETL, Base SAS ETL, and Dataflux DQ flows within a Teradata 14/Oracle 12/AIX environment
• Extensive experience conducting data analysis in EHI's Hadoop framework using Python within Jupyter notebooks
• Managed all aspects of Confidential ' global loyalty program (Enterprise, National, and Alamo loyalty programs)
• Data Steward for EHI's Data Governance initiative

Senior Business Analyst

Confidential

Responsibilities:

• Created and maintained SDLC artifacts - business requirements, technical requirements, test plans, and test cases
• Gathered requirements and created technical specifications for Ab Initio ETL processes to load mortgage customer data into Oracle operational data stores.
• Created UML-compliant, use-cases to be used by development teams

Senior Business Analyst

Confidential

Responsibilities:

• Orchestrated requirements gathering sessions with owners and users of a retail POS system
• Managed all aspects of UAT for multiple IT projects, including migration of eCommerce platform from iCongo to IBM Websphere solution
• On-call production support for various applications
• Executed full implementation and training for “Shoe Locator” system in L&T's Flagship store on 5th Avenue, NYC
• Championed standardization of SDLC artifacts within our PMO

Project Manager/Business Analyst

Confidential, Town & Country, MO

Responsibilities:

• Applied standards and definitions defined by PMO to produce SDLC artifacts - business requirements, technical requirements, test plans, and test cases.
• Standardized process for delivering Netcool support of new network appliances - including but not limited to: generating NCKL compliant rules files from vendor MIBs to support SNMP alarms sent to the various Network Operation Centers; defining requirements for polling, monitoring, and data collection of various servers and network elements; fostered the implementation of HP NA via informal JAD-type requirements gathering sessions
• Managed all project requests through the scope definition, requirements gathering, through unit and user acceptance testing, to post production implementation.

Senior Business Analyst

Confidential, Maryland Heights, MO

Responsibilities:

• Performed requirements gathering sessions with various external clients to improve data warehouse integrity.
• Spearheaded the definition of standards for artifacts, and the overall scope of those deliverables to comply with the in-house iterative/waterfall SDLC.
• Maintained requirements and specifications for in-house ETL processes to load radiological imaging provider data into DB2 data marts housed on IBM iSeries Mainframes running AS400.
• Created UML-compliant, use-cases to be used by developers and QA team.

Consultant

Confidential

Responsibilities:

• Performed requirements gathering sessions with various internal operations groups to improve existing CRM application.
• Transitioned “prose” style requirements documentation to a UML-compliant, use-case format.
• Forged internal and external client expectations of time lines, deliverables, and overall scope of those deliverables for external J2EE based web applications.

Project Lead

Confidential, St. Charles, MO

Responsibilities:

• Successfully orchestrated the implementation of Confidential 's Mortgage division's Business Intelligence initiative.
• Conducted requirements gathering sessions with various financial institutions ( Confidential, State Farm Mortgage, etc.)
• Championed internal and external client business needs
• Aggressively set expectations of time lines, deliverables, and overall scope of those deliverables to comply with PMO standards.
• Governed discussions between technical and non-technical staff to resolve production issues.
• Conceptualized, constructed, and maintained complex ETL data mappings via Informatica.
• Created technical specifications for XML and CSV files to be exchanged between Confidential and their clients via FTP over SSL.

Consultant

Confidential, St. Louis, MO

Responsibilities:

• Conducted requirements gathering sessions with various Federal Program Agencies using TGAnet a web application used in capturing deposit and accounting information for the United States Treasury.
• Managed internal and external client expectations of time lines, deliverables, and overall scope of those deliverables for the TGAnet project - a J2EE (Java) based web application.
• Created and maintained Impact Assessments, Business Requirements, Use Cases, Test Cases, Test Plans, and other important artifacts needed in the Federal Reserve's SDLC.
• Coordinated discussions between technical and non-technical staff to find solutions to application design issues.

Consultant

Confidential, Chesterfield, MO

Responsibilities:

• Solicited business requirements from various business units to maximize efficiency in changes made to their customer care and billing system (Web-based thin-client, Unix-based thick-client back end).
• Assisted in the creation of High Level Designs, Impact Assessments, and UML Use Cases to be used by development teams.
• Moderated/conducted peer reviews of all business and technical documents.
• Liaised between disparate business units, technical architects, and developers to create technical requirements.
• Participated in Pre-User Acceptance Testing and User Acceptance Testing activities, including test scenario and test case development, test execution and defect management.

Software Developer

Confidential, Chesterfield, MO

Responsibilities:

• Developed software for a revenue recovery product using ANSI C coding standards on HPUX and Solaris platforms, using Oracle 8 and 9 databases
• Developed training materials surrounding revenue recovery product