SUMMARY

• Resourceful Project Manager and Business Analyst with more than 10 years of experience
• Creative and innovative thinker, with excellent communication and presentation skills, bringing energy, enthusiasm and leadership to problem resolution
• Plan and manage projects aligning business goals with technology solutions to drive process improvements and competitive advantage
• Able to leverage technical, business, and industry acumen to communicate effectively with client executives and their teams
• Proficient in Business Requirement gathering, Business Process flow, Business Process Modeling, Business process Reengineering etc.
• Known for ability to produce high - quality deliverables that meet time and budgetary goals
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion with limited supervision
• Strong understanding of project life cycle and SDLC methodologies including RUP, Agile/Scrum

PROFESSIONAL EXPERIENCE

Business System Analyst II

Confidential

Responsibilities:

• Completed projects ahead of schedule, under budget, and to universal client approval
• Mitigated risk factors through careful analysis of business processes and statistical data
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
• Led design and enterprise wide rollout of robust, scalable and secure enterprise resource planning and point-of-sale systems
• Managed all phases of the software development lifecycle for several custom solutions
• Delivered industry-leading software bringing cost-effectiveness and shortening processing times from weeks to minutes
• Guided teams in the development of relational database management systems with improved the consistency, traceability, and accessibility of data
• Gathered Business Requirements, created Functional Requirements Document (FRD) and analysed data/workflows, defined the scope, projections and cost/benefit analysis;
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Business Process Modelling
• Created mock-ups and wireframes using MS Visio and presented them to the client business team, stakeholders and design experts for approval
• Conducted JAD sessions to get SME's input on how to implement the application
• Developed SQL Queries to fetch complex data from different tables in remote databases using joins, database links and Bulk collects
• Performed GAP analysis to identify the gap between the optimized allocation and integration of the inputs, and the current level of allocation
• Created as-is and to-be business process flow diagrams, Integrate process flow diagrams to show end-to-end business model and business process mapping exercise including swim lanes using MS Word & Visio
• Performed Data Analysis and Data validation by writing basic queries against the database
• Actively managed the design and development of use- and test case scenarios, root-cause analysis, GAP analysis, test plans, test scripts (using SQL), System Integration testing ( SIT ), user acceptance testing ( UAT ), user training, and implementation new processes and technology

Business Analyst

Confidential

Responsibilities:

• Maintained and refined project related client data; created pivot tables statistical reports
• Developed, maintained and updated project funds and budgetary reports
• Designed and developed program information guides for project stakeholders
• Developed active analysis metrics, forms, and templets to eliminate project discrepancies
• Enhanced project's efficiency through effective gap analysis and employing methodologies
• Improved department's information systems and digitalization process for documentations
• Created interactive infographics using Visio, PowerPoint, and Prezi Cloud Presentation
• Refined active correspondence and streamlined documentation by eliminating redundancies

System Analyst

Confidential

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
• Experience in Rational Requisite Pro, Rational Rose, and Rational Clear Quest, using Unified Modeling Language (UML) and Rational Unified Process (RUP)
• Developed Use Cases, Diagrams, OOD using UML and Business Process Modeling
• Created and managed project templates, Use Case Project templates, requirement types and traceability relationships in Rational Requisite Pro
• Used Microsoft Excel and Microsoft Access for Data Analysis and Reporting
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT)

Project Management Specialist

Confidential

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions
• Co-authored business requirements document (BRD), Software Requirement Specifications (SRS), and Functional Specification Documents (FSD) with project teams.
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and mock-ups using UML Methodology
• Facilitated and managed meeting sessions with SMEs from various business areas
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using RequisitePro
• Performed Data Analysis of existing data through SQL and MS Access
• Worked to create Data Mapping Documents and worked with business to write transformation rules through SQL
• Collaborated with the QA team to ensure adequate testing and documentation of systems
• Developed timelines for project, managed timelines and resources to successful completion