Business Systems Analyst Resume Bowling Green, KY - Hire IT People

SUMMARY

IT professional wif extensive experience in the areas of Electronic Commerce, EDI, Marketing Support, Customer Education, Customer Service, Data Collection and Barcoding, Label Design, MRP, Logistics, Education/Training, System Design, Networking and Internet Protocol Suite (TCP/IP), Customer Relationship Management, Implementation Skills, Inventory, Pre - Sales & Post-Sales follow-up in several industries.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential, Bowling Green, KY

Responsibilities:

Responsible for the EDI system at Holley. Processing of orders into Syteline, generation of 810 Invoices, 846 Inventory Advice and 856 ASN’s.
Also did mapping of new edi trading partners using the EDI HQ software.
Assist shipping wif the use of shipping software dat generates the 856 dat is turned into an outgoing 856 for the company.
Also worked wif the different VANs, G-Commerce, GSX, etc., dat the company uses to get orders into our production system.
Also, important part of position is making sure dat the company invoices get transmitted and are received by the customers.

Business Systems Analyst

Confidential, Nashville, TN

Responsibilities:

Responsible for Communication Servers in Revenue Analytics, Implemented VPN sockets, FTP, sFTP, Web Services, wrote service tickets to India for work to be performed, verified work performed, worked wif customers to implement changes and researched any issues reported by internal and external customers.
Worked on a rotated shift for on-call duties at night and weekends, performed production control responsibilities concerning the RA System.

Real-Time Implementation Specialist

Confidential, Nashville, TN

Responsibilities:

Implemented Real-Time hosted and direct solutions to Payers, me.e.,
Private Insurance Companies and the U. S. Government, scheduled meetings, provided education, wrote tickets to internal resources for work to be performed, implemented the hosted solution for customers, loaded files sent from customers and tested system, performed the transfer of system from test to production, consulted customers on best course of action to take.

Real-Time Support Helpdesk

Confidential, Nashville, TN

Responsibilities:

Research Specialist providing Tier II support to current customer base, me.e., both external and internal, worked wif other departments to find solution to problem.

EDI Administrator

Confidential, New Albany, IN

Responsibilities:

Responsible for EDI Operations, Trading Partner Setup, Interfacing data to manufacturing (Solarsoft) system, Barcode Labeling and Scanning, Label Design for MRP system, Strong understanding of Supply Chain Management, Sales Order Management, Provided on-site service, maintained company helpdesk and managed third-party system providers, maintained 82 EDI Customers, worked wif GSX and Covisint VAN’s and Honda HstHUB network, Installed AS2 over Http/s, Ftp/s and maintained digital certificates. Provided support to Ford, Chrysler, GM, Honda, Nissan, Transplace and many other customers.