BI & Data Analyst Resume

SUMMARY

Experienced Business Intelligence (BI) analyst who consistently delivers aligned solutions to meet enterprise objectives.
9+ years in matrix environments for user requirements gathering, business analysis and collaborative development with a passion for key information deployment to all levels of the team, unit or organization.
Successful agent for improved access to and understanding of analytics to support operational and strategic decision - making.
Keen insights on visualizing trends and quantifying forecast parameters, regardless of industry.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

BI & Data Analyst

Responsibilities:

Develop and maintain management reporting of KPI and Dashboard; trace variance & trends across channel, medium and markets and conduct deep-dive analysis to find root reasons of key metrics change.
Conduct Data mining on big data platform or OLAP databases; translate business requests into data pull queries and provide Ad-hoc support for data-driven decision making process.
Collaborate with cross-functional teams to streamline reporting and data sourcing for maximum efficiency; Perform all quality checks on data for each report before delivering to owners.
Support ROB review process and annual business planning process with data models, assumptions, and analysis (e.g. Business plan, Metric definition, Scorecard target model, etc.).

Sr. Business/Financial Analyst

Confidential - Hartford, CT

Responsibilities:

Led the design and delivery of business intelligence and reporting solutions for stakeholders, and conduct actionable business insights to improve products performance.
Built robust models to support senior managers’ decision-making on budgeting, forecasting process and pricing strategy; delivered accurate and impactful analysis based on solid understanding of data sources and business needs. (my cost predictive model helped marketing team win the $34M contract of Seven/Eleven in 2010)
Partner with the Accounting/HR department to develop and improve forecasting processes to more closely align with actual spending behaviors
Acted as a liaison between IT Department, CEO, and marketing Department; provided business intelligence support with insightful recommendation. (Duties include: wat-if scenario analysis, workflow optimization, project management, modeling, performance scorecard analysis, etc.).

Project Manager/Business Analyst

Confidential

Responsibilities:

Collaborated with cross-functional teams for collecting business requirements of the BI requests/changes; conducted process or data analyses for ensuring data accuracy and providing a more business value added BI.
Presided database design of projects such as Advanced Loan system, customer information system and online banking system; duties included conceptual database design, database documentation preparation, data storage and database management
Cooperated with IT department to optimize queries in on-line banking system which can provide timely and relevant responses to routine and ad-hoc report and analytical requests. (Improved queries efficiency by 17%).
Developed a new cash management project to help important clients ( Confidential and Confidential ) to improve operations through cash concentrations, cost & inventory monitoring, accurate account reconcilements, balance reporting etc.(Increased deposit by $820M).