Documents Analyst Resume

OBJECTIVE:

Junior Technical Writer & Documentation Specialist

SUMMARY

Enthusiastic technical writer, wif a recent certificate in Technical Writing and Communication, and over three years of experience translating, writing, and editing content, in English and French, for various industries in multi - cultural environments.
Successful performance wif an innate capacity to adapt and learn quickly, and wif a focus on delivering content dat meets business objectives.
Passionate about optimizing teh user experience, I bring my diligence, analytical skills, and great communication skills to teh team.

TECHNICAL SKILLS

Operating Systems: Mac OS, Apple iOS, Windows, Android

Industries: Content localization, financial, industrial Content Audience Engineers, end-users (multiple languages), business professionals

Content Deliverables: Online halp, business documents, communication templates and style guides, PDF, hardcopy, blogs, wikis, handouts, training material, reports

Natural Languages: Proficient in French and Farsi; translate all to US English

Authoring Tools: MS Word, WordPress; familiarity wif XML, HTML, FrameMaker, MadCap Flare

Related Skills: Translating, writing, editing, proofreading, quality assurance, creating templates, adapting style guides

Other Tools: Pages, Numbers, Keynote, MS Office, MS Access, Google Docs, Google Drive, Google Calendar, Gmail, Google Slides

Coursework: Writing Procedures, Policies, and Instructions; Information Architecture and Design Basics; XML; Content Management; Developing Technical Communication from Plan to Completion; Human Factors for Technical Communicators; Grammar and Style for Technical Communicators; Minimalist Design; Technical Writers’ Workshop

PROFESSIONAL EXPERIENCE

Confidential

Documents Analyst

Responsibilities:

Acquired an excellent set of technical writing and editing skills along wif a noledge on teh latest approaches to information architecture, business communications, and Web content management.
Created a task-based online halp, based on Netflix’s online halp, to show possible improvements on navigation and overall user experience.
Wrote and edited various technical documents such as procedures, use cases, test cases, TOCs, heuristic evaluations, reports, and memorandums.
Received continual recognition for excelling in projects and making insightful contributions to classroom discussion forums.

Confidential, Morga Hill, CA

Documents Analyst

Responsibilities:

Revised and edited original texts and French translations to ensure accuracy and quality resulting in higher team productivity and increased revenue.
Managed quality assurance of translations by researching and reviewing original texts.
Created and maintained templates in French for emails and spoken communication in compliance wif industry standards and clients' requirements.
Worked collaboratively wif managers, subject matter experts, and project management to implement iterative translation revisions.
Rewrote and edited training content to improve and accelerate onboarding of new hires.
Liaised wif international suppliers to strengtan company’s credibility and improve client-vendor rapport.

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