Business Analyst Resume Cincinnati, OH - Hire IT People

SUMMARY

Looking for a challenging career in an organization that utilizes my passion, capabilities, and innovative ideas
Overall 4+ years of experience as a translator of strategy into functional business processes and innovative solution design
An innovative problem - solver who can generate workable solutions and delight the customer. Demonstrated track record of success in applying Six Sigma, Lean, Agile and ITIL principles. Design cost effective solutions directly aligned with business strategy and business priorities that enable business agility.
Led project implementations, planning, execution and delivery. Results driven self-motivated leader with exemplary planning and organizational skills, along with a high degree of detail orientation.

TECHNICAL SKILLS

Dashboard Tools and Databases: Google Analytics, Tableau, Microsoft Access, Microsoft SQL, Oracle 10g

Tools: Microsoft Project, Microsoft Visio, Advanced Microsoft Excel, Microsoft Office, SharePoint, HP Quick Test Professional

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Cincinnati, OH

Responsibilities:

Implemented and maintained the End-User Computing (EUC) risk management program to manage risk at the Bank
Performed and managed independent reviews of 72 SOX key control EUC processes for best practices in risk management
Identified and assessed strengths and weaknesses of 352 EUC processes to determine opportunities for enhancements to controls, efficiencies, and operations. Streamlined business processes through business process re-engineering.
Conducted training with 40 senior stakeholders to improve compliance with the policy and communicate the changes effectively
Worked with 35 business owners across the Bank to understand EUC business processes and improved efficiency by 50%
Administered the EUC Policy and related guidance, and procedures, and provide guidance and assistance to end users to ensure compliance with the EUC Policy
Developed lean business processes, KPIs (Key performance Indicators) & a limited set of intuitive, business-relevant Metrics that established ownership & accountability for in-house application “Symphony”

Business Process Consultant

Confidential, Syracuse, NY

Responsibilities:

Performed gap analysis on the client website, provided effective solutions and improved process efficiency by 30%
Identified and developed an enhanced UI, taking into account user’s level of technical expertise and streamlined the process flow
Acted as a liaison between the client and development team, accountable for project deliverables and end-to-end project implementation

Technology Consultant

Confidential, Syracuse, NY

Responsibilities:

Reduced process time by 40% by identifying existing problems through root-cause analysis and suggested recommendations DMAIC
Evaluated Correlation between statistical data using regression analysis identified trends and summarized results to the client

Senior Quality Analyst

Confidential

Responsibilities:

Led a team of 4 in analyzing functional testing modules providing defect free in-house “Performance Management Compensation”
Improvised performance by 42% by streamlining data processes and ensured connectivity from external sources to final integration
Mentored team members and client personnel on project requirements, test data setup, user-acceptance testing, operations and SDLC
Implemented software solution for an integral module of the tool by using automation testing and data analysis reducing time by 20%