Business Data Analyst Resume Portage, MI - Hire IT People

SUMMARY

Technology professional with years of experience interpreting and analyzing data for driving business solutions. Skilled in collaborating with all members of the organization to achieve business and financial objectives.
Demonstrated dedication to understanding new technology, business, and industries. Instrumental in streamlining and improving processes, enhancing productivity, and implementing technology solutions.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Portage, MI

Business Data Analyst

Responsibilities:

Conduct end - to-end analysis from data capture to presentation reporting findings using a variety of tools and techniques. Planning, executing, and monitoring business solutions while working directly with clients, project and business leaders to identify analytical requirements and identify analysis scope with key stakeholders. Provide internal and external data query analysis and management for analyzing organizational performance, business modeling, strategic planning, quality initiatives, and general business operations.
Developed models for measuring and reporting on NCQA requirements to meet corporate goals.
Created customized KPI dashboards used to drive business agenda for the state of Michigan and its congressional elected officials in support of managing SWMBH's two hundred million dollar budget.

Confidential, Kalamazoo, MI

Implementation Systems Analyst

Responsibilities:

Work with custom software applications, coordinating with interior and exterior teams to ensure technical compatibility and user satisfaction. Develop, test, and implement migration scripts to convert data between SQL, SSIS, SSRS, and more query tools. Work with SQL, including Server, Reporting Services, and Integration Services, as well as JavaScript, .Net, and ASP.Net. Collaborate with Business Analyst and Developer teams as well as customers to implement applications and to ensure that the applications function optimally; provide customer support.
Ensured state requirements were met by creating a customized GL and Invoice Reports system.
Customized data migration plan for new customer, including creating the plan and process documentation.

Confidential, Kalamazoo, MI

Business Analyst

Responsibilities:

Analyzed, reported, and communicated collections and foreclosure information in support of Consumer Default and Lending Services. Located daily trends, identified concerns, and offered recommendations to department heads. Tracked metrics and KPIs while creating new applications and improving existing applications and databases.
Increased management's ability to target initiatives and collector incentives by building a .Net application that pulled and reported daily collector data points.
Enhanced Access database application used to gather and export account information.

Confidential, Kalamazoo, MI

Tech Support & Business Analyst & Programmer

Responsibilities:

Provided support desk and programming services to enhance daily operations for multiple assisted living facilities. Designed multitier web-based applications across domains and platforms. Resolved issues by installing, configuring, and updating systems and software.
Collaborated on projects at various locations to establish a plan for migrating archived data.
Improved user experience with payroll by developing a web-based system with the capacity to enter hours, process inbound payments, and process outbound payments for all services rendered.

Confidential, Chattanooga, TN

Programmer

Responsibilities:

Developed logistics and transportation applications using business data obtained and refined via RPG IV/ILE/Free on an IBM system. Utilized AS/400 CL, SQL, and Websphere to design, code, test, and modify complex programs used to provide services that fit into existing business processes and answer needs.
Modified and promoted Diver Fuel and Cost System to allow multiple simultaneous users to log on and to track for XCONNECT management system.
Established a payroll access and calculation system that calculated current driver logistics.

Confidential, Portage, MI

IT Programmer/Analyst

Responsibilities:

Provided support to custom client applications and integrated new vended applications for the AS/400 coding in RPGIV/ILE. Designed, coded, tested, debugged, and created technical design documents, unit tests, system tests, user acceptance tests for implementation of projects.
Implemented an accounting archiving system and added electronic storage and on-demand retrieval features to minimize paper usage and maximize cost savings.
Developed a remote scanning system helping to limit costly quarantines and production delays.