Technical Business Analyst Resume

OBJECTIVE:

Award - winning colege Philosophy instructor (formal/symbolic logic, etc.) and self-taught Java developer seeks opportunities to utilize and expand development and architecture knowledge gained through self-study and current role as an Architecture Team BA.

TECHNICAL SKILLS

Java (core 5 EE, Spring, REST, JSP, servlets, etc.) o MySQL o JavaScript o some HTML/CSS o Operating Systems o Windows o MacOSX o UNIX/Linux
Software (abridged) and Enterprise Applications o Eclipse o MySQL Workbench o Soap UI
Microsoft Office Suite (Excel, Access, Outlook, Word, etc.) o Microsoft Project o SalesForce o Confluence o JIRA/JAMA o SharePoint

PROFESSIONAL EXPERIENCE

Technical Business Analyst

Confidential

Responsibilities:

Mobile App Project - Researched, designed, and wrote instructional documentation for API developers working on our new mobile application, with focuses on -new infrastructure and architectural/framework components and usage o a complEtE "DEVElopEr's REfErencE Guide" to syntax and coding practice changes o a primer on Spring framework purpose and usage o a primer on RESTful design strategy and best practices
HTML5/Cross-Browser Compatibility Project Strategized rollout for new web standards implementation
Researched stat EwidE usage analytics to optimize client/user coverage
Wrote/presented resulting options paper to management/steering committee
Designed/purveyed statewide IT-infrastructure survey to best assess customer migration strategy
DEsignEd/wrotE all implEmEntation support documEntation to facilitatE cliEnts' migration
Developed charters, requirements, milestones, Etc., and generally oversaw SDLC benchmarks
Electronic Document Management solutions (multiple projects)
Self-trained as sole SME to handle stat EwidE support (requirements, installation, troubleshooting, licensing, Etc.) for the Kofax document scanning technology connected to our backend content/document management repository.
Developed charters, requirements, configuration, milestones, Etc., overseeing SDLC benchmarks for implementation and integration of new, web-based document-viewing application.
Data/Systems Security (multiple projects)
Strategized, developed and communicated security requirements based on Federal NIST 800-53 standards for multiple business processes and operations, among them:
Automated code/quality review
Infrastructure/firewall upgrades
Load testing and general maintenance
General Project Management/Lead activities

Support Analyst

Confidential, Madison WI

Responsibilities:

Served as primary liaison between our firm and Directors of Clinical Pharmacy at client sites, working with them on an ongoing basis to...
Refine and communicate their feature requests to the development team
Redesign/optimize multiple, unique implEmEntation's databasE quEriEs to harnEss nEw functionality made possible by a newly redesigned data-model o Provide support/training on nEw application functionality
Discovered and Escalated several critical bugs in newly upgrade querying tool
Developed SQL queries against our databasE for thE purposEs of.
Ascertaining and accommodating idiosyncrasies in client data feeds
Researched scope/impact of several critical bugs to determine solution prioritization, timeline revision, and client messaging
Provided overarching project assistance and support for multiple teams, including Application Specialists, Interface Engineering, and Client Data Support

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