SUMMARY

• Business Analyst Certified Professional (BACP) from iiBA. Senior Information Technology (IT) Business Analyst managing areas of specialized systems software technology such as database management and life - cycle development systems, involving the design and development of applications and the management of information as a resource.
• Conducts inspections, examinations, and assessments and analysis of programs, procedures, practices, and management controls.
• Completed 60 course hours in Business Analysis Fundamentals, Facilitation Skills for Business Analyst, Writing and Managing Requirement Documents and Business Process Modeling in depth knowledge of requirements documentation and modeling methods to include BABOK, Institute of Electrical and Electronics Engineering (IEEE) and Carnegie Melon Software Engineering Institute (SEI). Possess in depth process modeling knowledge which comprises of Unified Modeling Language (UML) and BABAOK Business Modeling Process Notation (BPMN) mapping languages.

TECHNICAL SKILLS

• Oracle 10g, Oracle 12c SharePoint, Visio, Bizagi, Microsoft Suite (Word, Excel, PowerPoint, Outlook, Access) Confidential Apps (Drive, Sites, Groups) Quickbase (cloud-based data and reporting tool) Datawatch Designer (Big data and Visualization product) Datawatch Monarch (PDF, XML, HTM, text, spool and ASCI files Data Watch, e Tapestry)

PROFESSIONAL EXPERIENCE

Senior IT Business Analyst

Confidential - Baltimore, MD

Responsibilities:

• Performs data systems and analysis work and perform as an expert in integrating requirements necessary for development and operations of data systems and/or ground data systems
• Functions as an SME during system development, integration, operations and maintenance
• Designs, implements and maintains large scale software development projects assigned by ULM
• Subject Mater Expert (SME) of documented requirements applying knowledge to all phases of the Software Development Life cycle (SDLC)
• Document system changes that come as a result of bugs, design flaws and gaps in the requirements or other root flaws.
• Data Management (DATAMGT) - develops and administers databases used to store and retrieve data and develop standards for the handling of data.
• Manages, evaluates, and develops database products and services using Oracle Relational Database Management System (RDBMS) version 10g or higher
• Enterprise Architecture (ENTARCH) - analyze, plan, design, document, assess, and manage the IT enterprise structural framework to align IT systems with the mission, goals, and business processes of the organization.
• Conducted Enterprise Analysis, created a Business Process Model Notation Map and authored a Gap Analysis to address the gaps in the system
• Systems Analysis (SYSANALYSIS) - consults with the business to refine functional requirements and translate functional requirements into system requirements.
• Actively validates requirements applying Business Analysis Body of Knowledge (BABOK) methods with specified groups (Community, Management and ULM) for IT design reviews to ensure compatibility in the database system.
• Elicits, analyzes, validates and documents business processes and requirements and translates them into technical system requirements
• Customer Support (CUSTSPT) - provides technical support to customers who need advice, assistance, and training in applying hardware and software systems.
• Manages the installation and integration of system fixes, updates, patches, and enhancements; and promptly resolving hardware/software interface and interoperability problems
• Designs, tests and reports end user acceptance test cases
• Provides detailed, accurate and timely updates on project activities and bug fixes to Upper Level Management (ULM)
• Provides support for IT activities that relate to technical and non-technical enterprise IT project management functions
• Excellent analytical and creative problem solving skills
• Demonstrated project management skills
• Strong listening, verbal and written communication and presentation skills

Consultant

Confidential - Alexandria, VA

Responsibilities:

• Performed database administration functions, including, but not limited to, managing user permissions, troubleshooting, training end users, requirement documentation, overseeing system releases from the vendor, etc. of Confidential site collaboration
• Identified and resolved database issues
• Responsible for on-going maintenance and updating in order to maintain an accurate database for execution of data for RFP submissions
• Participated in post submission activities, including organizing files on the server, managing the files within repositories,
• Collaborate with key resource associates to review and update content
• Maintained Contractor Performance Assessment Report
• Develop several user guides enabling users to use websites, software and repositories HUMAN CAPITAL MANAGEMENT
• Updated queries and uploads information into repositories.
• Participated in HCM kickoff initiative to build an Agile HCM database
• Performed data mining project using Data Watch (data visualization) software to provide demographic, statistics, occupation, technical skill and competency, functional domain, key qualification, security and certification information about our company.