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Business Analyst / Sr. Project Manager / Agile Scrum Master Resume

Dallas, TX

SUMMARY:

  • Highly motivated Senior Agile Project Manager and Scrum Master who leads IT and non - IT projects with results exceeding $5M in monthly recurring revenue .
  • Persuasive collaborator and communicator, with a powerful ability to establish rapport among stakeholders.
  • I am the evangelist of your company’s Vision, Purpose & Goals; thereby ensuring that all stakeholders are committed to the success of the firm’s endeavors in establishing projects and programs for significant gains in value.
  • Leadership experience in start-ups and enterprise, B2B & B2C, non-IT and IT, Waterfall and Agile Scrum
  • Program Management, Agile/Scrum Master/Coach, Certified Project Management Professional (PMP), Agile Project Transformation, Business Analyst, Trainer, Change Management, Relationship Management, Exceptional Collaboration & Productivity, Clear Communication & Organizational Skills, Process Design & Implementation, Legal/Compliance/Regulatory Sales & Operations Expert, Lean Six Sigma Process Identification & Implementation, Risk Management Analysis, Project Plan Analysis, Strategic Planning & Execution, Microsoft Office Suite (Excel, Word, PowerPoint), Microsoft Project, JIRA, Confluence
  • StrengthsFinder 2.0 Results: Achiever, Futuristic, Strategic, Relator, Communication

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Business Analyst / Sr. Project Manager / Agile Scrum Master

Responsibilities:

  • Provide extensive business analysis, facilitate Agile adoption training, Product Backlog creation, Sprint planning, Daily Scrum for new, full stack project on behalf of disruptive start-up company.
  • Developed strategic growth plan, aligned Vision, Purpose and Brand Promise with five-year goals, developed goal based budget and KPIs, trained organization on Project Management disciplines

Confidential, Carrollton, TX

VP of Project Management / Scrum Master / VP of Sales and Operations

Responsibilities:

  • Trained and guided Agile Project transformation of Executive and diverse Dev. Teams, developed training content, created Resource Center and Learning Management System support all in a rapid growth environment requiring brisk response to investors with numerous IT projects
  • Program and Scum Manager of international teams using collaborative partnership approach, in highly regulated, strategic and complex IT and non-IT projects, delivered on-time and under budget
  • Agile change management leader, heralded Scrum Vision with teams and vendors alike through extensive training and communications channels.
  • Product Manager of ~$1.2M budget, e-commerce site, adding ~$2M in monthly recurring revenue.
  • Facilitated Scrum transformation of mobile app team while providing new revenue stream for ~250 employees, added ~$25,000 in new revenue per day
  • Authored multiple agile and waterfall project training guides, lessons and site material, and lead cross- organizational seminars for middle-management and executive leadership
  • Held Backlog creation, Sprint Planning, Stand-up and other events for all-new social media engagement project. Evangelized purpose to Scrum team and non-Scrum team members & customers alike.
  • Established Marketing department to oversee Search Engine Optimization, social engagement and point of sale. Earned organic 1 st page SEM
  • Overhauled warehouse processes, reduced inventory costs up to 70% & condensed grand opening cycle from ~3 weeks to 3 days, reduced shipping errors to near zero, increased channel profitability

Confidential, Ocala, FL

Project Manager / Account Executive / Consultant

Responsibilities:

  • Led cross-organizational, cost reduction, process improvement initiative, developed training and operations guides, originated multiple, repeatable fiscal savings of hundreds to thousands per instance
  • Analyzed business cases, methods & procedures, negotiated contracts and identified wholesale client deliverables, to ensure client retention and customer support, zero complaints under my leadership
  • Led diverse project management teams through complex onboarding integrations and into post­integration support of clients, resulting in 90% of projects delivered on-time and 100% on budget

Confidential, Ocala, FL

Operations Consultant, Certified Trainer, Methods and Procedures Manager, Team Manager

Responsibilities:

  • With training based sales techniques, achieved highest company-wide gross sales increase of ~50% on high margin products and attained top organizational quality scores inside large chain accounts
  • Maximized logistical efficiency and refocused sales strategy, improved route profitability ~25%
  • Developed needs-based sales technique, drove an average ~40% increase in key accounts
  • Introduced Lean process improvements, reduced waste, improved efficiency, improved retention
  • Led two ~19-member teams to 1 st place of fifty-four teams in key metrics & quality
  • Trained Confidential & Confidential merger initiatives, authored weekly customer service education and sales tips newsletter with readership of >25,000
  • Analyzed procedures, scrutinized surveys, and completed observations to develop CRM and policy enhancements, saved ~$500k annually

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