Business Analyst Resume
Katy, TX
SUMMARY
- In - depth understanding of computers, mobile devices, networking, software, and system architecture.
- Demonstrated background researching and implementing innovative solutions to technical problems.
- Proven record of accomplishment working with developers, programmers, and engineers to resolve complex issues.
- Demonstrated history in testing, quality assurance, and networking.
- Strong background working with clients, designers, and programmers to identify requirements, provide cost analysis, assist with creating user interfaces, and develop implementation timelines.
- Proficient in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
- Thorough noledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, and Rational Rose.
- Adept at reducing development costs and providing traceability of projects.
- In-depth understanding of project lifecycle, including all phases of system and software development.
- Excellent analytical, interpersonal, and presentation skills; professional at managing multiple projects simultaneously.
- Superior communication, presentation, and interpersonal skills.
- Able to build strong working relationships with coworkers.
TECHNICAL SKILLS
Databases: Oracle, IBM DB2, SQL 2006/2008/2011, MySQL, MS SQL Server, T-SQL, Sybase, PostgreSQL, MS Access 2016, SAP
GUI/Applications: Microsoft Office Suite 2016(including MS Word, MS Excel, MS PowerPoint, and MS Outlook), MS Project 2016, MS FrontPage, MS Visio 2016, MS SharePoint FileNet, TrackWise, Crystal Reports, Citrix, PeopleSoft, Hyperion, EMR, LIS Cerner, CMR, ERP, VMware, Hyper-V, ASP.NET, Norton Security, LAN Manager Checkpoint Firewall, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, HP Network Management Center, IBM Tivoli, Tripwire, Snort, Lotus Notes
Platforms: Windows Server 2008/2012/2016, Windows OS 7/8/10, MSDOS, Mainframe, UNIX (Solaris, HP-UX, SOX), Linux (Red Hat, Yellow Dog), Sun SPARC
Networking: Active Directory, LAN/WAN, TCP/IP, DHCP, VPN, VoIP, SIP, Ethernet, Novell, Avaya-SNA, Token Ring, FDDI, SSH, RSA SecurID, PGP, PKI
Programming: Visual C#, Visual C++, Perl, Ruby, Python, ASP.NET, Java Servlet, JavaScript, Java
Languages: Server pages, JSON, jQuery, HTML, XML, XHTML, XSLT, CSS, CSS3, JBuilder, PHP
PROFESSIONAL EXPERIENCE
Business Analyst
Confidential, Katy, TX
Responsibilities:
- Determine user/business/functional requirements. Create vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
- Utilize RUP to configure and develop process, standards, and procedures.
- Perform GAP and Risk analysis of existing system and evaluated benefits of new system.
- Conduct Joint Application Development sessions with End-Users throughout SDLC to resolve open issues.
- Validate technical designs created by IT developers against functional specifications.
- Work with QA team to design test plan and test cases for User Acceptance Testing (UAT).
- Coordinate work plans between project manager and client using MS Project.
- Create documentation for training and Help Desk team
- Help manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
Lead Services Coordinator
Confidential, Houston, TX
Responsibilities:
- Supervised practice operations to ensure corrective actions were taken when deviations from plans occurred so that results were in line with total objectives of the group.
- Directed the patient services functions within an ambulatory multidisciplinary center that treated ten thousand patients per month.
- Managed weekly payroll utilizing the Kronos system.
- Created use case diagrams to explain the flow of events and how different software systems interact with each other.
- Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements and assessed benefits of new system.
- Validated technical designs conceptualized by IT developers against functional specifications.
- Worked with QA team to design, plan, and test cases for User Acceptance Testing.
