SUMMARY

• Seeking a leadership position in a professional environment to incorporate exceptional inter - personal skills, problem solving, and analytic capabilities. While, maximizing accuracy, and provide quality bases on comprehensive judgment and successfully multitasking enabling growth potential with an organization.

TECHNICAL SKILLS

• Microsoft Office Professional 2010 & 2013 (Excel, Outlook, PowerPoint, Access, Project, Visio, Word); SharePoint 2007, SharePoint 2010 & 2013, SharePoint Designer 2010 & 2013, Windows XP, QuickBooks, Lotus Notes, Netscape, Cable Express, Defense Travel System (DTS), Travel Manager 8.0, Commanders’ Resource Integration System (CRIS), Air National Guard Order Writing Systems (AROWS)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Support the DEA Customer Support Division by providing input to work products and deliverables in a timely manner.
• Support the QA process and perform peer reviews of documentation.
• Assist in running the SharePoint site, manage files and providing document management assistance.
• Update overview briefings as necessary when organizational changes occur.
• Develop and convert access databases to customized SharePoint list.
• Retrieve data from access database for reporting and audit purposes.
• Develop dashboards
• Act as a project lead for diverse technical teams, conducts research and analytical studies on a variety of programs and issues.
• Prepare project reports for Government, create and implement workflows using SharePoint Designer.
• Facilitate Customer requirement gathering meetings and provide value added solutions based on the requirements provided.

Confidential

Business Analyst

Responsibilities:

• Support the PMO by providing input to work products and deliverables in a timely manner.
• Support the development and distribution of weekly digests, organizational materials and briefing materials.
• Support technical project management for SharePoint solutions.
• Update overview briefings as necessary when organizational changes occur.
• Support and review monthly audits of SharePoint permissions, logging controls and data calls.
• Review and edit/comment on Enterprise Life Cycle documents; establishing and maintaining the review/approval process.
• Provides liaison support between the team, PMO compliance and administration.
• Identify risks and propose risk mitigation/avoidance strategies and comply with configuration management and QA processes and procedures.
• Support the QA process and perform peer reviews of documentation.
• Provide input to a weekly status report for program accomplishments.
• Provide technical assistance and guidance about the technology roadmap and recommend changes concerning processes and procedures.
• Attend meetings, review, and walkthroughs. Respond to customer requests for information
• Assist in running the SharePoint site, manage files and providing document management assistance.
• Provide analytical and reporting assistance during surge periods.

Confidential

Project Manager

Responsibilities:

• Performed as a project lead for diverse technical teams, conducts research and analytical studies on a variety of programs and issues
• Coordinated and expedites reports and program information from departmental input.
• Developed completion schedules to support the goals and requirements associated with the assigned project lifecycle.
• Facilitated client and team meetings
• Developed and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
• Assisted in determining financial methods, procedures and costs pertaining to a departmental service or program.
• Coordinated contract arrangements with other organizations and private parties
• Ongoing research into SharePoint to stay up to date with best practices. Identified and address critical issues.
• Developed/ managed best practices for project execution and management.
• Documented project plan activities, resource estimates and timelines for all planning efforts, design, development, testing, implementation; risk and issue registries.
• Prepared training and documentation as needed.
• Conferred with project staff to outline work plan and to assign duties, responsibilities, and scope of authority as well as facilitate risk and/or issue mitigations.
• Provided guidance and documentation to the Client for all aspects necessary to deliver a project design or technical recommendation including planning, design, development, legacy migration, configuration management, build environments, testing, security, delivery and operations.
• Prepared project reports for Government, create and implement workflows using SharePoint Designer.

Confidential

Program Analyst

Responsibilities:

• Responsible for gathering information, identifying, analyzing issues,
• Provided recommendations to resolve complex organizational problems or develop and implement organizational policies and procedures.
• Maintained the master project schedule to include major milestones, critical path activities, responsible individuals, and deliverables status for DOD IT related projects.
• Monitored various business and management services in the life cycle development and improvement of policies, procedures, guidelines, and directives.
• Maintained various administrative functions such as project scheduling, budgeting, auditing, forecasting, and program analysis.
• Interfaced with key stakeholders to ensure that all project tasks are being effectively completed from their inception to closure.
• Assisted with coordinating implementation activities and facilitating effective communications between key stakeholders and the implementation teams.
• Conducted project meetings where responsibilities include project tracking and analysis.
• Managed the integration of customer tasks, while tracking and reviewing customer deliverables.
• Provided weekly reports to Sr. management detailing milestone progress and related risk exposure identified.
• Monitored SharePoint 2007 and 2010 help desk queue which consists of creating and customizing lists, managing document libraries, configuring content approval, develop SharePoint Sites and Sub-Sites to Support Team Collaboration, adding webparts to pages, managing document workspaces, manage security groups and user permissions, address site access issues, and creating custom workflows.
• Created and Maintained the Community of Practice (CoP) user account access and information for 114,000 users; prepare and input personnel time and attendance.

Confidential

Program Analyst

Responsibilities:

• Served as primary contact and authoritative information source for the Program Executive Office for Integrated Warfare Systems (PEO IWS) activities and respond to internal and external inquiries about Information Management and personnel.
• Responsible for day-to-day administration using different types of office automations.
• Communicated effectively and frequently with a variety of constituencies including Program Acquisition Resource Managers (PARMS) and In Service Engineering Agents (ISEAs) and the Program Managers (PM).
• Interpreted and applied administrative and technical procedures for the directorate.
• Provided advice and assistance on policy, administrative and personnel matters which includes staff actions, performance appraisals, budget, correspondence, etc.;
• Key liaison between the PARMS, ISEAS, and senior-level management staff on behalf of; facilitate and coordinate details regarding special requests, such as personnel leave, TDY and other absences for all assigned personnel to ensure office staff is manned for a 40hr work week.
• Provided and arranged data for presentations and briefings.
• Maintained all incoming and outgoing taskings, projects, and actions utilizing Microsoft Project.
• Assigned actions, set suspense dates and track through completion for all personnel.
• Coordinated and directed administrative support functions and implement policies and procedures for production of documents, ensure constant workflow, filing, ordering of supplies, and record maintenance.
• Responsible for preparation of presentations for weekly, monthly, and quarterly Meetings.
• Maintained master calendar of events and daily log of activities for the directorate.

Confidential

Project Support Analyst

Responsibilities:

• Originated financial documents such as Statements of Work (SOW), travel vouchers using Air National Guard Order Writing System (AROWS).
• Developed, managed and conducted presentations of Microsoft Office correspondence for Word, PowerPoint, Excel and Project schedules.
• Proofread outgoing correspondence for spelling and grammatical usage.
• Researched and collaborated information for various reports, proposals and briefings.
• Recorded and track progress status reports for action items.
• Monitored and Posted AROWS Interface Log files which processes Military and Civilain personnel data; Performs daily operational activities in support of the AROWS Program Office;
• Monitored Interface logs , Bureau Directed Travel Vouchers, and AROWS PMO help desk queue.
• Updated the AROWS Change Management System and coordinated meeting schedules.
• Maintained personnel database AROWS of 100,000 personnel which includes training, awards, decorations, evaluation, and Bureau Directed Travel (BDT).
• Created and Maintained the Community of Practice (CoP) user account access and information for 100,000 users;