SUMMARY

• 8+ years of IT experience in software development and analysis.
• Highly skilled in eliciting user demands and translating them to data, functional and usability requirements
• Certified Scrum Master with extensive experience in Agile Scrum methodology of Business solution development and facilitating various Agile Ceremonies.
• Business Analyst Responsibilities:
• Programming experience developing web applications in C#, ASP.net.
• Have a good understanding of the relationship between database tables and experience creating complex SQL queries to debug and create reports as per business needs.
• Experienced in Object oriented analysis and design using UML methodology.
• Ability to maintain and build client relationships, and work effectively and efficiently in a team and individually.

TECHNICAL SKILLS

• Microsoft Visio, Microsoft Expression, UML (Rational Rose) C#, VB, JAVA XML, XSD
• Visual Studio, SQL Server
• Agile Scrum methodology, Team Foundation Server

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Business Analyst/ Product Owner

Responsibilities:

• Responsible for facilitating stakeholder interviews to analyze business needs to elicit accurate and pertinent requirements.
• Responsible for creating the statement of requirements as per the business needs, and for creating solutions and providing cost estimates for the change requests to the Business explaining the deliverables, assumptions and risk.
• Maintain the Product Backlog and add the new approved change requests to the product backlog.
• Facilitate and communicate a shared understanding of the possible solution/issue, risks, assumptions, requirements and aligning with the scope of the project to development team, QA, and key stakeholders.
• Work on creating Business requirement documents, features, epics, user stories and acceptance criteria to support application development requests.
• Translate business needs and desired user experiences into comprehensive and executable User Stories in TFS (Team Foundation server).
• Responsible for creating various diagrams (process flow, integration, and activity diagram) when needed for better understanding the project requirements.
• Create screen mockups/wireframes using Microsoft Expressions for the development team the support the user stories.
• Assist the Quality Assurance team in assuring that the requirements are implemented accurately and sign off on the final deliverables.
• Responsible for conducting the Sprint planning and Poker planning of the user stories for the team.
• Responsible for conducting the sprint review every sprint that involves demonstrating the developed functionality to the business and obtain feedback.
• Have been involved in Integration projects and was responsible for coordinating and providing the requirements to the various teams involved.
• Responsible for creating data mapping documents and specifications for the development teams.
• Involved in debugging the source code, as and when needed, to understand the process or the cause of an issue.
• Involved in writing SQL queries to retrieve data as and when needed.
• Responsible for integration testing and involved in UAT testing.
• Work with the business on a timely basis to make sure the application meets the business requirement.

Confidential

B usiness Process Analyst

Responsibilities:

• Served as primary point person for key projects and system enhancements for the systems utilized by Mortgage Warehousing.
• Design process flows for the new modules in Microsoft Visio and create test cases for testing the module.
• Gathering requirements and feedbacks from the relationship managers and customer admins to enhance the existing processes.
• Monitor the outgoing wires to maintain a consistent flow and report or debug through the wire request to resolve the issue.
• Have been a part of adding the SFTP server project, which allows uploading a batch of wire requests through the server requiring minimal user intervention.
• Interacts frequently with CAM Management to provide updates, status reports
• Represents Mortgage Warehousing as the subject matter expert in the development and maintenance of various metric and production reporting.
• In collaboration with CAM managers, review and resolve trends in quality issues, and coordinate implementation of process changes to improve quality and production.
• Responsible for performing new customer account training and ongoing external customer support for the borrower import files, user access and system related issues.
• Worked closely with the QA team on testing new modules to the system

Confidential

Programmer / Technical Business Analyst

Responsibilities:

• Followed the Agile Scrum methodology with a monthly sprint based deliverables.
• Conducted detailed and comprehensive analysis by working with end users to identify the system, operational requirements, and proposed enhancements.
• Understood the Business Logic, User Requirements and test - objectives to develop Test plans, Test cases, Use Case Scenarios.
• Worked closely with both the business and testing teams to coordinate and schedule testing efforts.
• Responsible for performing Demos of the implemented solution for the business, securing approvals to proceed with the actual production deployment.
• Responsible for creating SQL queries to retrieve data and create reports as per the business requirements.
• Wrote code in C# with WPF as the user interface language implementing the business requirements. Used CSLA framework to create business objects, business validation rules, workflows, queues, and other entities to support existing features and add new features in the proprietary internal ATLAS system. Was responsible for on call duties that involved fixing the XML file transfers, running the visual cron jobs to ensure up-to-date transfers, attending after hour support calls.
• Lead and mentored the documents team to develop and troubleshoot various Title, Closing and Recording related documents in Adobe Live cycle.
• Involved in Regression testing and UAT process before rolling out to production.

Confidential, MI

Programmer / Technical Business Analyst

Responsibilities:

• Responsible for designing, developing, testing computer systems and programs based on user or design specifications for AIMS legacy application used in healthcare industry.
• Participated in meetings for requirement elicitation and project update.
• Collaborated with users to analyze current processes, and converted business solutions into technical designs
• Collaborated to design and implement new features suitable for the end users.
• Work closely with the testing team to write test cases.
• Responsible for implementing software applications in C# and ASP.NET using Visual Studio 2008 and 2010.
• Responsible for maintaining the SQL databases and updating the stored procedures.
• Responsible for enhancing, adding the new features, bug fixing, and supporting various application formats.

Confidential

Teaching Assistant

Responsibilities:

• Functioned as the primary liaison between the business line, development & QA Team translating the business needs into system requirements, communicating with the business IT and Operations team on a broader scale and with an in-depth view.
• Responsible for application packaging using various applications like Wise Package Studio and Installsheild.
• Worked on VB and Java scripting to customize the packaging process.