SUMMARY

• With extensive experience working as a business analyst in IT field.
• Comprehensive knowledge of software development life cycle (SDLC) and SDLC methodologies - Agile (SCRUM) and Waterfall.
• Experience in converting requirements to BRDs (Business Requirement Documents) and FRDs. (Functional Requirement Documents) or NRFD (Non-Functional Requirement Document).
• Strong ability to identify, analyze, interpret, and deliver sound analysis and solutions.
• Skilled in translating business requirements and user expectations into objectives, use cases, functional requirements and non-functional requirements using various external tools.
• Proven communication and writing skills including the ability to write concisely and clearly for different audiences' Cross-functional engagement/support experience in Technology.
• Demonstrated ability to work with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion.
• Strong organizational skills and Customer oriented approach to business.
• Ability to work with non-technical clients in a consultative capacity to quickly learn new concepts and provide software solutions including presentation skills.
• Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment, self-starter; and results oriented.
• Ability to identify and understand business needs, opportunities and recommends solutions that enable the organization to achieve its goals.
• Ability to construct project plans to estimate work, establish deadlines and to track progress.
• Strong customer services skills with the ability to maintain professionalism under pressure.
• Effective communication both verbal and written skills.
• Effective in working directly with management and resolving issues in a successful manner.
• Experience in interacting with business teams, programmers and technical staff at all levels.
• Good communicator, able to strengthen relationships with peers and senior leadership, build consensus and elicit clear decisions from clients and all levels of stakeholders.
• Good communication skills via email, skype, phone and IM. • Enthusiastic, self-starter with the ability to work both independently and in a team environment.

TECHNICAL SKILLS

• Microsoft Word, Excel, Access, Outlook, PowerPoint, Project, SQL, and Visio.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

• Served as a liaison between the Subject Matter Experts (SMEs) and the project team to define frameworks for the development
• Facilitated Joint Application Development (JAD) sessions with end user, expert team, business intelligence team, SME's, QA team and Signoff with Stakeholders
• Primary facilitator responsible for defining, documenting and managing software requirements for large-scale development projects
• Created quality requirements artifacts including functional specifications, use cases, activity diagrams, process flows, business rules
• Understood the business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals
• Worked with Development and QA to review all requirements documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner
• Assisted QA with acceptance testing of requirements
• Coordinated requirements with business subject matter experts (SMEs)
• Logged application bugs and was involved in all stages of the bug life cycle
• Maintained all the tasks in JIRA and updated status regular basis
• Developed non-functional requirements and documented it to present to the technical team
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Translated Business requirements and functional specifications into Scenarios to make developers understand the requirements in more easy way
• Created business requirements document (BRD) & functional requirement document (FRD)
• Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives
• Extensively used tools like Ms Excel, Access, Share point, Ms Visio and Jira trace tools
• Supported change control of projects, during and after the project being implemented
• Created use cases to make developers understand the requirements in more easy way
• Actively participated in defect monitoring and tracking

Business Analyst

Confidential

Responsibilities:

• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Summarized project findings and implications of technology changes for project manager.
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Integrated business solutions with organizational goals while reaching consensus of the stakeholders.
• Analyzed quantitative and qualitative business data to develop a solution design capable of fulfilling the customers.
• Created presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with product owners.
• Prepared BRD (Business Requirements Document), FRD (Functional Requirements Document) and N-FRD (Non-Functional Requirements Document).
• Worked with technical team of developers to manage client requirements using requisite, design of web services, integration with existing processes and/or restructuring processes.
• Conferred with project personnel to resolve problems pertaining to project management.
• Validated the bugs opened by QA/ business and took appropriate action.