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Business Analyst Resume

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Houston, TX

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SUMMARY

Human Resource Professional with more than 7 years experience in HRIS, Data Management, Reporting, and a variety of HR Analyst and functional roles. Trusted and respected information manager, with exceptional analytical and process management skills, a successful track record in contributing to and leading projects, a demonstrated ability to provide and deliver Operational Excellence through strong HR practices in all areas of HR. I am looking for a position within HR that utilizes my skill-set, provides a challenge, and allows me to grow professional.
Specialties include:

  • Applicant Tracking
  • Data Migration/Integration
  • eLearning/Online Training
  • High Impact Presentations
  • HR Communications
  • HR Compliance Reporting
  • HR Records Management
  • HRIS Systems
  • Process Development
  • Process Improvement
  • Process Mapping
  • Project Management
  • Report Writing
  • Sarbanes-Oxley
  • Vendor Relations

    • HR Systems: ADP/Reportsmith, JDEdwards/Worldwriter, PeopleSoft 8.8 and 9.1/PeopleSoft Query, People Strategy, iCIMS, Plateau

    Computer Skills

    MS Office Suite, MS Project, MS Visio, Footprints, EMAccess, Remedy, SMS, NetMeeting, GoToMeeting, SharePoint and Intranet web design, on Windows / XP / NT platforms.

    Professional Experience

    Confidential,Houston, TX 2012 – Present
    HR Business Analyst

    Provide support for Memorial Hermann’s HR systems and customers for more than 20,000 employees. Act as a liaison between the functional business and information technology. Provide system expertise and training for end users. Troubleshoot and resolve system issues for end users.

  • Develop reports and queries for report distribution to various HR Business Leaders and Consultants.
  • Partner with HR Business Consultants to ensure integrity of data in all HR Systems.
  • Develop user procedures, guidelines, and documentation and training materials.
  • Process audits to identify root cause of discrepancies and develop solutions to eliminate future risk.

    • Confidential,Houston, TX 2007 – 2011
    HR Business Analyst
    As a member of the HR Systems & Services group, my position utilized my Technical, Analytical, Reporting, HR Functional, Project Management, and Interpersonal skills; with increasing responsibilities in HRIS. Managed all employee data transactions in PeopleSoft ERP system for nearly 2000 employees. Served as subject matter expert on company HR data and business structure, as well as the system administrator for PeopleSoft ESS & MSS, and iCIMS applicant tracking system (iRecruiter); administer SharePoint Site, providing information to company employees and managers. Served as a Business Partner with HR leaders to define analytics and reporting needs.

  • Implemented information audit process to improve integrity of data and ensure data reconciliation validation.
  • Conducted implementation tests and system configuration of core foundation tables; performed data mapping and mass updates; implemented system setup and test changes.
  • Partnered with IT and external consultants on development and maintenance of automatic data feeds/interfaces from HR systems to vendors; oversaw system functionality and day-to-day operations.
  • Provided technical and application training to corporate and field teams on current and new applications, report writing, and analyzing data flows for process improvement opportunities.
  • Developed user procedures, guidelines, documentation, and training materials, bridging the gap between user knowledge and system compliance.
  • Researched and resolved HRIS issues, unexpected results, or process flaws, and recommended solutions.
  • Ensured HR work process compliance, and worked with the SOX compliance team to identified associated risks and controls for items ultimately subject to internal and external audits.
  • Prepared and analyzed company metric reports and graphs for the VP of Human Resources (Headcount, turnover, time-to-fill, etc). Developed reports and queries from multiple sources to support key business decisions and metrics. Ran regulatory reports (i.e. EEO-1, VETS-100, AAP.)

    • Key Achievements:

  • Successfully led projects related to system enhancements and business process improvements. Planned and managed the data integration and migration of employees during mergers, divestures, and large scale organizational changes, while ensuring flawless data integrity for all employees’ information
  • Core project team member for PeopleSoft 9.1 upgrade; oversaw implementation process analysis, test script and scenario design, data conversion testing, go-live, and post-implementation support.

    • Confidential,Houston, TX 2006 – 2007
    HR Senior Associate
    Accurately captured, maintained and audited all employee confidential data in ADP EV4 system for approximately 1,200 employees. Developed / generated critical HR metric reports. Provided HR data support to various HR & Compliance investigative teams

  • Partnered with Payroll Department to ensure accurate compensation changes / updates.
  • Appointed as HR records manager for all employment files.
  • Assisted in recruiting, sourcing, background investigations, and drug testing of new hires.
  • Instructor for new employee orientations.
  • Point of Contact for all employment verifications.

    • Key Achievement:

  • Project manager for a records management initiative. Provided structure and leadership to HR Staff to ensure proper documentation of the company’s I-9 process. Reviewed 1200 employee records to ensure compliance, and implemented process improvements going forward.

    • Education

    Master of Business Administration – Emphasis in Human Resources
    Bachelor of Science – Technology Management

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