SUMMARY

• Over 7 years of extensive experience managing large and complex projects in the IT/Software Industry as a Business Analyst Professional, leading cross functional teams in broad range of programs across the IT and Software industry - Web Applications, B2B, B2C, Client Applications and Media applications
• Seasoned professional with strong knowledge of Software Development Life Cycle (SDLC) - Waterfall model and Agile methodology
• Experience in planning and facilitating meetings with stakeholders that include Joint Application Review (JAR), Joint Application Development (JAD) and Requirement Discovery Sessions (RDS) to elicit, reconcile and validate the business and system requirements
• Project Management skills include Project Planning, Risk Planning and Control, Resource Planning, Execution, and Monitoring projects with the ability to support multiple simultaneous projects and manage multiple priorities using tools like MS Project to ensure successful completion of project within scope, budget and on-schedule.
• Work with Business teams to define project priorities and maintain Project Release calendars with a 1 year look-out
• Broad experience with Web applications, Web Client Applications, and Media Applications.
• Extensive experience in gathering business requirements and preparing supporting documents, like, Business Requirement Document (BRD), Functional Specification Document (FSD), Use Case Documents
• Experience in multiple System design and modeling methodologies such as Rational Unified Process (RUP)
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Case Diagrams, Activity Diagrams, Class Diagrams, Sequence Diagram based on UML methodology using tools like MS Visio and Rational Rose
• Extensively used Modeling Tools to develop business process models, use case model, process flow diagrams
• Experience in reviewing Test Procedures, defining Test Cases, reviewing and maintaining Test Scripts, analyzing/triaging bugs and interacting with team members for fixing defects
• Experience in coordinating, managing and communicating across cross-functional teams
• Excel at communicating with Program Stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives with tools like MS PowerPoint, MS Excel and Internal Wikis
• Experience in coordinating, negotiating and motivating outside vendors, global teams and off-shore resources in support of timeline and project deliverables
• Excellent communication and interpersonal skills: written, verbal, conceptual and presentation
• Excellent technical, analytical, problem-solving and leadership skills
• Self motivated to take additional responsibility for communicating; including status reporting, risk management, escalation of issues that cannot be resolved, completing the project in allocated budget, on schedule and within project scope.
• Ability to work independently, in time-sensitive and high-pressure environments
• Strong technical skills with extraordinary ability to multi task
• Ability to negotiate with Business owners on project priorities

TECHNICAL SKILLS

• Project Management Tools: MS Project, MS Visio, MS Excel, MS Word, UML, Scrum Works
• Languages: HTML, XML
• Databases: SQL, Oracle, My SQL, MS Access 2.0
• Platforms: Windows 2K/NT/XP/Vista
• Other Tools: MS Visual Source Safe, Clear Case, EDI tools
• Quality Management: JIRA, Test Director, Win runner
• Analytical Skills Variance analysis, Complex problem solving, Accurate forecasting, Financial reporting expert, Profit and Loss and balance sheet analysis, Business Analysis

PROFESSIONAL EXPERIENCE

Confidential, Southfield, MI

Business Systems Analyst

Responsibilities:

• A liaison between the international product markets to support the localization and internationalization aspect of the product
• Identify Risks, develop Mitigation and Control plans
• Close communication with international market PMs and helped mitigate issues/risks
• Managed, delegated and motivated offshore resources to support the schedule and project deliverables
• Facilitate Product Roadmap meetings based on Business Priorities and maintain the Release Calendar with a 1 year lookout of Project Releases
• Prepared presentation slides to inform stakeholders and executive sponsor about the different program initiatives and project status using MS PowerPoint
• Performing GAP analysis and submitting recommendation.
• Used MS Visio to create Use Case Diagrams, Activity Diagrams. Data Flow Diagrams, sequence Diagrams.
• Participated in Market research to collect user stories, documented user stories and converted the Business user stories into use cases using MS Visio
• Created and maintained Requirement Traceability Matrix (RTM)
• Facilitate Project kick-off meetings
• Created and maintained Project Plan using MS Project to ensure on-time project delivery
• Identify Process GAPS, propose and implement process restructuring
• Create and maintain Wiki sites for the central storage of project documentation
• Collect status of the development progress and conduct daily ‘scrum’ stand up meetings using the AGILE methodology
• Participated in Application testing and sales force
• Conduct bi-weekly sprint planning meetings and sprint retrospective meetings
• Resource allocation and planning per project
• Participated in User Acceptance testing (UAT)
• Bug Management, Bug triage and allocation of defects to engineers
• Assisted with User testing, developed and maintained quality procedures and ensuring the proper documentation is in place

Environment: MS Visio, MS Office, UML,JIRA, SQL server, Agile, HTML, Excel

Confidential, Newington, CT

Business Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope
• Facilitated and managed meeting sessions with committee of SME’s (subject matter expert) from various businesses.
• Hands on working experience in using EDI tools and concepts.
• Conducted interviews with key business owners to collect requirements and business process information
• Developed business process models in RUP to document existing and future business processes.
• Conducted daily scrum and standup meetings using waterfall methodology
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Designed and developed all Use Cases and UML models, Sequence/Process Flow and Activity Diagrams using MS Visio.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Established a business analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Performed User Acceptance Testing (UAT)

Environment: MS Visio, MS Office, HTML, Bugzilla, SQL server, XML, Agile

Confidential

Technical Business Analyst

Responsibilities:

• Supported and program managed the design of the Bug Tracking tool
• Facilitated and managed meeting sessions across the teams
• Conducted interviews with key business users to collect requirement and business process information.
• Designed and developed all Use Cases and UML models using MS Visio.
• Interpreted the Use case models to Test cases for QA implementation.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Worked with marketing team in knowing what exactly end - user wants.
• Ability to work with all members of the project team, following the project through the Systems Development Life Cycle and ensuring business objectives are met (extensive project life cycle experience).