SUMMARY:

• Around 9+ years of analytical experience in the fields of logistics, EDI and supply chain.
• Great communication skill and a good listener experienced with business user interview and process engineering for both Agile and Waterfall projects.
• Strong problem solving and analytical skills, quick learner with positive attitude and a focus on getting things DONE.
• Strong comprehension of projects dependent on Agile, Waterfall techniques from requirement planning to deployment.
• Experienced with supply chain end to end event tracking and reporting, financial reporting, data warehouse and analytics.
• Excellent analytical and problem - solving skills in designing, developing, and implementing innovative business process and providing system solutions using new approaches, technology and.
• Excellent skills including issue management, conflict resolution, business and process analysis, and team building and staff management.
• Experience in Supply chain management, Business analysis & Modeling, Engineering, Manufacturing, Facility design & operations, Process Improvement, and Project Coordination.
• Proficient in project management, testing, documentation, modeling and systems implementation skills.
• Effective communicator leading various information gathering meetings, user interviews, Joint Application Development (JAD) sessions and presentations.
• Broad knowledge of multi-channel retail business and systems, POS Systems, Supply Chain Management concepts, EDI, Warehouse Management/Distribution Systems, and Inventory Systems (stores and warehouses).
• Experienced working with Clients/vendors on Electronic Data Interchange (EDI) while understanding their capabilities.
• Efficiently analyzed MuleSoft integration for B2B/ EDI through API's and assisted as and when required.
• Successful in program management in resolving engineering, quality, allocation and supply chain issues to ensure continuity of supply improves financial and operational efficiency and maintain service levels.
• Effective in establishing project plan and milestones, managing scope and in helping ensure that timelines are met.
• Experience working on Object Oriented Analysis (OOA) and UML.
• Ability to collaborate with peers in both business and technical areas to deliver optimal business process solutions in line with corporate priorities.
• Extensive experience in working in close collaboration with the customers during and after the release for production support, user and issue resolution.
• Proficient in developing Wireframes, Use Cases, Data Flow Diagrams, Sequence Diagrams, Activity Diagrams, Collaboration Diagrams, Class Diagrams, Entity Relationship Diagrams and Business Process Diagrams.
• Proficient in writing SQL queries for data analysis and validation.
• Excellent in performing GAP Analysis, Risk Analysis and SWOT Analysis.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases to ensure complete and adequate testing as well as coordinating and conducting User Acceptance Testing (UAT).
• Diligent team player with enhanced analytical, communication, organization and leadership skills.
• Tactful resource in managing user request changes and user conflicts.

WORK EXPEREIENCE

Confidential, Lowell, AR

Sr. Business Analyst

Responsibilities:

• Analyzed application requirements with UML modeling (MS Visio) and documented Dialogue application output management and FileNet Enterprise Content Management solutions
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Performed requirement gathering using both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
• Wrote and maintained Business Requirements Documents BRDs and Functional Requirements Documents FRDs defining new systems operations for the Online Banking project using Rational Requisite Pro
• Worked on Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose to depict the workflows to be incorporated into the development of Business Process Management (BPM) tool.
• Worked on documenting the design of internal material and information flow for over 300+ daily truckloads and 36+ dock worker schedules to support external logistics plan.
• Worked to capture and understand logistics business requirements and create system, application, and process designs to deliver a fully functional product to business users.
• Followed Agile methodology to gather, document and implement requirements in an iterative manner through bi-weekly sprints and monthly releases.
• Worked on implementing Agile Scrum methodology guidelines to build artifacts in different sprints and phases of the application development process.
• Interacted with the SME’s on the SDLC processes for our TRP/Planning systems using Agile methodologies.
• Worked along the agile scrum team managing the project through Jira software.
• Worked with the project manager on mentoring specific projects in application of the new SDLC based on the Agile Unified Process.
• Worked with the team improving inventory visibility and logistics performance of Confidential which includes receiving products from facilities, warehousing and shipping of products.
• Worked on the Credit card/ EMV process for paying through the web or mobile application.
• Worked on including an integrating process of supply chain management into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration.
• Worked with cross-functional teams to make a global effort to govern multiple systems and develop new systems for supply chain logistics.
• Analyzed operation data, summarized performance of supply chain operations and sales strategies of different geographic areas, pinpointed problems in warehouses, logistics and sales campaign, and reported to the management team.
• Worked with the team managing site closure logistics and migration processes as part of cost reduction strategy.
• Worked on combining supply chain analysis and on-site observation of warehouse and logistics, distinguished problems in warehouse efficiency, human resource costs, logistic costs and customer service level, suggested new propaganda to supply chain models in improving warehouse and logistic efficiency to achieve better performance with lower costs.
• Involved with the team working on functional string/Unit test cases for Fleet Management, Warehouse and Inventory Management, planning and procurement.
• Worked with the team designing and developing Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
• Worked along the supply chain management team with responsibility for equipment, subcontract and services.
• Involved in the initiatives on new software, processes and procedures, aligning supply chain with best practices.
• Worked with the team exploring and executing software sourcing opportunities to drive savings and process improvement.
• Worked with the team transforming Supply Chain public website from a broken one page to a diverse and well-versed resource for suppliers.
• Worked with the team assisting with Supply Chain Management Strategic Operations, Planning and Execution leadership to small businesses.
• Worked in co-ordination with the team providing career leadership and coaching to junior Supply Chain Management professional.
• Involved with the team in creating and maintaining data model/architecture standards including master data management (MDM).
• Performed Business process Mapping and performed AS IS and TO BE Analysis.
• Involved in Developing and managing project plans and schedules. Managed resolution of Project issues and conflicts.
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.
• Worked with the testing team on the final application including Mobile Application for Usability testing to verify whether all the user requirements were catered to by the application.
• Worked on data quality issues, provide risk assessments, develop UAT test scenarios and coordinate UAT testing.

Confidential, Ambridge, PA

Business Analyst

Responsibilities:

• Prepared High-Level Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Prepared GAP Analysis; identified and documented improved areas to meet capital requirement regulations for Basel II Compliance.
• Performed Business Development activities including client prospecting, negotiations, and handhold right through Implementation.
• Worked with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan for the project implementation.
• Worked in assistance with the technical team in writing high-level design document.
• Conducted highly interactive JAD sessions with project stakeholders to identify and resolve issues. Ensured consensus between Line of Business and IT Teams.
• Involved with the team writing specifications for various reports and generating canned reports using Business Objects.
• Worked with the core team to design business requirement collection approach based on the project scope and SDLC Methodology.
• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Worked with the team designing the business process flow for the new platform in conjunction with SMEs.
• Conducted JAD sessions with SMEs and technological experts to gather data requirements such as securities pricing, corporate actions and custodial data.
• Involved with the team implementing Agile - Scrum methodology throughout the process life cycle.
• Worked on Agile methodology attending daily standup calls with a sprint timeline which were tracked with JIRA.
• Worked on identifying various data sources from where the data had to be extracted for the new platform.
• Involved in designing and developing Use Cases, Use Case Diagram, Activity Diagrams and Data Flow Diagrams.
• Worked closely with the architect, database administrator and technical team during Data Mapping and Data Integration.
• Worked on preparing and analyzing month-end reports using Microsoft Excel/Access modeling to measure logistics financial performance.
• Worked on developing yearly and quarterly plan/forecast models for logistics budgets based on key performance indicators.
• Worked on sorting out the Reverse logistics, Inbound/Outbound Supply Chain product solutions.
• Worked on conducting Customer Service Operations and Supply Chain Management with the guidance of Product Manager.
• Worked with the team fulfilling the duty of Supply Chain analyst for Reverse logistics.
• Worked with the different stakeholders within the Supply Chain Management landscape, including business product owners, to identify and deliver Supply Chain Management system enhancements as well as facilitate systems support.
• Worked on delivering the releases in Agile- Sprint fashion.
• Worked on the fit/gap analysis reviews based upon documented functional designs or "to-be" business processes with industry-leading Supply Chain Management software packages.
• Involved in projects from initial consulting through all project phases, including funding negotiation, technical and process design, development, testing and implementation.
• Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Followed the RUP methodology for the entire SDLC.
• Involved in project planning and coordination.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
• Worked with the clients on the final signing process in the User Acceptance stages.
• Worked on developing recommendations and designed solutions for process improvements.
• Participated in UAT Testing with Business team.
• Performed Use Acceptance Testing and scheduled demos for User .

Confidential, Itasca, IL

Business Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the Users.
• Conducted stand-up meetings to provide a status update to the team members.
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile. Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Provided the bridge between technology and business goals to provide productive and operational solutions
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Responsibilities include key point of contact for EDI Group and Internal/External organization.
• Responsible for operationally overseeing business critical supply chain EDI systems on a day-to-day basis and implementing EDI best practices.
• Managing trading partners and internal business requirements, mapping, customer/supplier communication, business liaison, maintenance and production support of the EDI system and interfaces.
• Create and maintains functional documentation that supports, trains and communicates new EDI processes and procedures. This would be accomplished through correlation mapping documents that would the map the information from the standard XML into EDI ANSI X 12 standard EDI documents;
• Experience working with EDI, XML and Web Services to analysis, map and build logic for customer data imports and exports.
• Performed extensive gap analysis of as-is/to-be EDI processes, as well as process requirements against IT systems functions.
• Maintained Traceability Matrix in Excel.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools
• Using Joint Application Design, JAD, key requirements were derived and entered to BRD and project, test and rollout plans.
• Assisted in building a business analysis process model using Visio
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the relationships between the data elements to analyze and document the Business Data Requirements.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Conducted user interviews, gathered requirements, analyzed the requirements using AGILE methodology and documented the requirements using DOORS.
• Authored various Use Cases and used UML methodology to define the Data Flow Diagrams (DFD). Created Data mapping documents; featuring end to end source to target level mapping
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro and managed the concurrence of the parties involved with respect to the evaluation criterion

Confidential, Long Beach, CA

Business Analyst

Responsibilities:

• Assisted Project Manager in creating project charter, project plan using agile methodology for SDLC.
• Collaborated with IT and business analysts to define EDI requirements - oversaw the integration of EDI projects into production for trading partners (clients) as well as internally
• Responsible for the development and support of electronic transactions Confidential and external business entities using EDI, CSV, EDIFACT, and various other E-Business technology file formats.
• Assist in EDI requirements gathering with end users to clearly define information needs and translate those requirements into specifications for development.
• Provided EDI gap analysis and documented requirements to implement EDI for client project.
• Collaborated with other internal departments to implement new processes and procedures for EDI file transmissions as applications and tools advanced technologically and made recommendation for improvement and efficiency
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Develop User interfaces and requirements sessions. Requirements gathering, data modeling, Feasibility studies, Scope Documents.
• Participated and facilitated different levels of discussions through JAD sessions, conference calls and business workshops held to plan business strategy.
• Collected and documented business processes as well as business rules. Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation to senior management.
• Created Excel pivot tables, lookups, macros, and graphs for analyses and presentations.
• Used MS project for project management activities. Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs. Identified gaps, performed gap analysis.
• Facilitated business requirements gathering sessions with the client, and overlooked the creation of Use Cases/Activity Diagrams, Functional Specifications using UML/Visio
• Conducted UAT (User Acceptance) Testing. Involved deeply with client interaction.

Confidential, Greenwich, CT

Business Analyst

Responsibilities:

• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Helped in Writing and maintain Business Requirements Documents BRDs and Functional Requirements Documents FRDs defining new systems operations for the Online Banking project using Rational Requisite Pro
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Establish documentation for agile methodology for implementation with a very water-fall-centric development team.
• Assisted in enforcement of project deadlines and schedules
• Assisted in Developing and implementing mechanisms and controls to ensure appropriate billing and payment cycles and accurate and timely billing, in accordance with established internal third-party payer requirements
• Created and organized telecom billing system by vendor, service provided and location
• Involved in EDI Process for electronic document/ data transformation.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Involved in gap analysis in changing old EDI and testing new EDI.
• Manage the product development of a proprietary EDI system enabling the integration of electronic invoicing with traffic, billing systems, and order fulfillment
• Oversaw use case and software development applying a blend of RUP methodologies.
• Involved in Testing by using SQL and work with QA together to develop test Scenarios and test cases.
• Worked with the quality assurance group throughout the company identifying the major changes with the greatest opportunity for cost reduction. Involved in generating Test Plans, Test Scripts and Test Cases manually in EXCEL
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements thereby ensuring the proposed applications comply with the business specifications.
• Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program
• Used Microsoft Visio and Rational Rose for data modeling by creating ER diagrams.
• Developed traceability matrix for maintaining/updating system requirements using MS Excel.
• Delivered and maintained extensive documentation for future extendibility of the system