SUMMARY

• Sr. Business Analyst/Business Systems Analyst with seven years of experience in various domains including mortgage, healthcare, financial and government service industries.
• Experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing, deployment, and release on Agile - SCRUM and Waterfall Development Environment.
• Strong technical skills in defining concise documentation including product business requirements, system requirements, technical specification, user stories, use cases, test plan, test scripts and requirement traceability matrix.
• Expertise in analysis of business needs, documentation of requirements, and translation of system requirement into technical specifications
• Well versed with Agile - Scrum and Waterfall model development methodology.
• Experience in Facilitating Joint Application Development (JAD) sessions to expedite and streamline the requirement gathering process.
• Experience in Business Intelligence Solutions using Data Warehouse/Data Mart, ETL and OLAP.
• Solid experience in requirements and design reviews, as well as change control activities.
• Excellent Team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project.
• Proficient in creating test plans, test scenarios, test cases, test scripts and executing functional testing, system testing, integration testing, smoke testing, regression testing, and user acceptance testing.
• Extensive knowledge in CMMI, Change Management, and SCR processes.
• Able to work independently and proactively to take initiative to solve problems quickly.
• Outstanding interpersonal communication skills, enabling alignment of priorities, resource balancing and consensus building with team members and stakeholders in developing and maintaining any complex Application/Systems.

TECHNICAL SKILLS

• JIRA
• SharePoint
• ALM
• SQL Server, Oracle
• Quality Center
• JAWS, WAVE
• RACI Matrix
• Axure
• UML diagrams
• Visio
• Microsoft Office
• JAVA, SQL, XML, HTML

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Business Systems Analyst

Responsibilities:

• Work directly with Product Owners and Project Managers to understand the current business process and perform Gap Analysis on existing system.
• Elaborate Software Requirements Specifications and Software Design Specifications for new, enhanced and legacy applications using Agile-SCRUM methodologies.
• Work with the Product Owner and Project Manager to develop roadmap to achieve strategic and long-range planning in a frequent changing environment.
• Extensive experiences in various digital domains including loan, healthcare, financial and government service industries.
• Present technical solution plans and roadmaps to the Business Owners, SMEs, and Management team.
• Work with the Product Owner and Project Manager to identify the scope of the project and to prepare a Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Work closely with Developer, QA Tester, UI Designer, Client and Team Lead to resolve any issues.
• Ensure that all artifacts complied with corporate SDLC policies and guidelines.
• Coordinate with multiple resources efficiently and effectively throughout the development lifecycle to ensure that the projects are completed on time, meet requirements, implemented accurately and the full impact is understood by the Business Owner.
• Perform manual testing and UAT when required.
• Facilitate defect review meetings involving all Stakeholders to review defects, identify severity, and set priorities as per client requirements; ensuring accuracy and conforming to deadlines.
• Create workflow diagrams to validate the basic and alternate flows in the various Business and Technical Use Cases.
• Participate in JAD sessions to gain a firm idea about the client needs and develop solutions to meet these needs.
• Document requirements via JIRA and ALM. Write detailed user stories, acceptance criteria, and use cases documents including storyboard, prototyping, and functional diagrams.
• Act as the point of contact between the business units and IT.

Confidential, Mclean, VA

Business Analyst

Responsibilities:

• Elicited requirements using focus groups, brain storming, survey and interview to develop various applications using Agile-SCRUM methodologies.
• Performed analysis for business applications to suggest appropriate solutions.
• Interfaced with internal business users as well as various IT development groups so that the business needs can be clearly understood, expectations managed and change initiated.
• Developed and implemented plans and roadmaps to suite the business objectives.
• Assessed and identified the clients' needs and document the requirements to achieve business objectives.
• Partnered with the business and IT groups to find solutions for projects and operational issues.
• Extensively performed functional testing and end-to-end testing.
• Worked extensively with SQL queries for database integrity and data validation.
• Used JIRA for defect managements.
• Use SQL in querying scholars’ database (100K+ students), helping making better business decisions, and software designs and generate informative database views.

Confidential, Alexandria, VA

Functional Analyst

Responsibilities:

• Created and verified user stories and use case specifications with activity diagrams.
• Facilitated resolution and communication of cross-functional team on issues and decisions.
• Participated in peer reviews of functional specifications, application previews, and test plans/test cases.
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects.
• Wrote SQL queries to extract data from the database for back end testing.
• Proactively communicated with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Developed test cases for section 508 compliance testing.
• Coordinated with end-users to schedule and support User Acceptance Testing (UAT).
• Used HP Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Extensively performed functional testing and end-to-end testing.

Confidential, New York

Contract Specialist

Responsibilities:

• Reviewed Request for Proposals (RFP) for both commercial and government customers.
• Analyzed sales requests, price modeling, and contract development. Served on special project teams as required and other RFP support.
• Assisted and coordinated clients, management, supervisors and engineers to perform the tasks within the project.
• Worked with accounting to assure accurate billing.