SUMMARY

• Around 5 years of experience as a Business Analyst.
• Expert in Requirements gathering and management of documentation, and Software Analysis applications with strong understanding of software development life cycle.
• Extensive experience in the areas of writing Business Requirements Documents (BRD), Functional Requirement Documents (FRD), Functional Design Document (FDD), Requirements Traceability Matrix (RTM).
• Experience in Conducting Joint Application Development (JAD) sessions, Joint Requirements Planning Sessions (JRP), workshops, User interviews sessions with Subject Matter Experts (SMEs)/ end users/development group/Client, asking detailed functionality aspects of business process.
• Strong background in Software Development Life Cycle (SDLC) and Software Development Methodologies including Agile, Waterfall
• Experience in conducting and imparting pre and post implementation training, conducting GAP analysis, SWOT analysis.
• Involved in feasibility analysis and risk analysis of the project.
• Strong background defining Training Manuals, Test Procedures and analyzing Bugs.
• Strong competency in Integration testing, System testing, Regression testing, Functional testing and User Acceptance testing.
• Strong knowledge of business requirements transformation into UML diagrams using Rational Rose and MS Visio as well as managing and tracking those requirements along the course of the project.
• Experience in Prototyping and creating User Interfaces and Wireframes.
• Strong knowledge of MS Projects, Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Visio.
• Experience in working in collaboration with middle and back office teams.
• Excellent communication skills, proactive, driven and able to handle multiple assignments efficiently at the same time

TECHNICAL SKILLS

Software Development Methodologies: Agile, Scrum, Waterfall

Business Modeling Tools: MS Visio, Rational Requisite Pro, Clear Case

Software: MS Office Suite, MS Project, MS Share Point

Databases: MS SQL Server, MS ACCESS, Oracle 8

Operating System: Windows 98/2000/XP/Vista/7/8

PROFESSIONAL EXPERIENCE

Confidential, Kingston - NY

Business Analyst

Responsibilities:

• Worked closely with salesforce.com consultants while implementing the solutions needs for the organization
• Created reports for standard objects to give details of customer’s account , Renewal forecasts
• Prepared BRD (Business Requirements Documents), FRD (Functional Requirements Documents) and supporting documents containing essential business elements, detailed definitions and descriptions to analyze and document business data requirements.
• Checked regularly on Leads, Contacts, Activities (Open & Closed Tasks)and opportunities creation in Salesforce.com
• Created Sales Dashboards in Salesforce.com and customizing page layouts as per the user’s needs.
• Designed and developed project document templates based on SDLC methodologies.
• Redesigned the Product Pricing business process for flexible pricing of Mortgage Products.
• Comprehensively work with requirement gathering for Enterprise reporting system using Requisite
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Performed successful User Acceptance Testing (UAT).
• Helped in developing project plan and manage scope.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Interacted with Subject Matter Experts to gather Business Requirements and identify enhancements.
• Performed Feasibility, Adaptability & Risk Analysis to identify business critical & high-risk areas of the application.
• Authored the Business Document as well as High-Level Project Plan on the Project Scope.
• Designed and developed Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using Rational Rose to define the Business Process and Data Process model.
• Facilitated Joint Requirement Planning (JRP) and Joint application development (JAD) sessions and walkthroughs between technical and regulatory teams for meeting requirements.
• Worked as a team with Developers and Process Analysts in preparing the requirements.
• Created workflows, process flows, Interacted with system developers to resolve questions and discrepancies in Business Requirement Documents.
• Involved with the QA team to determine and develop test strategies and methodologies for unit testing, integration & functional testing according to application complexity and test requirements.

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observations of account managers and UI (User Interface) of the existing Portal system.
• Prepared BRDs (Business Requirements Documents), FRDs (Functional Requirements Documents).
• Helped design, create and maintain web sites for end clients and internal users.
• Assisted marketing team to design and implement more efficient systems.
• Conducted data mapping for several applications in the services domain of the company.
• Created UML Diagrams like Use Case Diagrams, Sequence Diagrams, and Activity Diagrams and Process Flow diagrams to elaborate the new processes
• Conducted JAD sessions with management, SMEs (Subject Matter Experts), developers, users and other stakeholders for open and pending issues to develop specifications.
• Collaborated with Quality Assurance Analysts in Rational ClearQuest to track defects and Rational ClearCase to maintain consistency in the builds.
• Regular use of Quality Center for testing purposes including UAT testing.

Confidential

Business Analyst

Responsibilities:

• Gathered business and system requirements from various departments like accounting, Fund Management, Legal and Human Resource through focus groups, surveys, interviews, and JAD sessions.
• Held meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Prepared Business Workflow models and process diagrams depicting how business processes are accomplished.
• Created detailed workflow diagrams, business flowcharts of existing and proposed systems.
• Gathered and documented business requirements in order to describe the business needs in terms of the main deliverables.
• Functioned effortlessly and efficiently, as a liaison between four work streams and its task leads, SMEs, development team, and management group. Actively participated in Joint Meetings with the various teams involved in the development process.