SUMMARY:

• Senior business analyst with 8 years of industry wide experience in the domain of Finance, Swap, Banking, Mortgage, Insurance, e - commerce and Healthcare with solid understanding of Business Requirement elicitation techniques, Business Intelligence and experience in envisioning, representing and translating the product vision from the business sector to the software development by making critical contribution in varied domains,, such as Fund Accounting, Treasury and Fund Management.
• Sound financial domain knowledge of Fixed Income, Bonds, Equities, Derivatives (Options and Futures), and SWAP Derivatives including Interest rate, Currency, Credit Default, Commodity SWAP’S, Hedge funds, Portfolio Management, Asset Management Liabilities (ALM), Liquidity Management, Quantity Risk Management(QRM),Trade Life- cycle, BPM, Sales and Marketing.
• Great knowledge on Various Insurance Products, worked as a Marketing Manager in the Circular Practical Training for Insurance Company while in the School. Involved in selling Endowment Insurance Products, Term Insurance Products and Unit Linked Insurance Plans, Life Insurance Products, Pension plans, Retirement plans and Annuities etc.
• Collaborated with business partners and IT team to develop comprehensive and concise business requirements to help drive revenue system solutions, in a complex and high volume payment transaction-processing environment.
• Expertise in writing user stories for the agile team and working with the team toward sprint deliverables.
• Performed User Acceptance Testing and validation of system changes for the global revenue systems in a complex and high volume payment transaction-processing environment. The global revenue systems include legacy systems as well as commercial off-the shelf packages such as Oracle Revenue Management & Billing (ORMB).
• Worked closely with business leaders to ensure alignment of sprint deliverables to release.
• Ability to work with Finance user and understanding of their process and requirement.
• Ability to work with Development team and help them understand requirement and follow-up on the deliverables.
• Ability to write clear and concise user stories, use cases and work flows.
• Experienced in progressive business analysis and/or systems analysis with large, multi-national companies.
• Experienced in revenue operations, billing, or system support functions, preferably with large, multi-national, publicly-traded companies.
• Solid understanding of the underlying revenue operations business processes encompassing pricing, invoicing, reporting, master data, etc.
• Experienced in Oracle Revenue Management & Billing (ORMB).
• Experienced with other enterprise revenue software packages (e.g. Oracle BRM, SAP, Amdocs, etc.)
• Excellent communication skills (written and verbal) and ability to translate complex information into comprehensive, concise and high quality business requirements/user stories with minimal revisions.
• Excellent data analysis skills and demonstrated experience in testing, validation, Quality Assurance, User Acceptance Testing, and related disciplines. Proficiency in Excel and Access required.
• Experience and knowledge of Tableau attractive.
• Reviewed the solution and ensured it aligns with the business requirements & best practices/standards.
• Worked with the QA team in reviewing the test cases and addressing queries.
• Conducted sessions to demonstrate the capabilities build as part of the user stories to technology and business stakeholders and get their approval prior to monthly release.
• Provided a monthly roadmap status reporting that highlights the current status of projects, accomplishments, Risks/Issues and details of upcoming projects.
• Strong experience of financial industry with sound knowledge of SOX and Basel (I, ii, iii) accords, Worked with financial Analyst and Fund Managers.
• Great Knowledge on Revenue Accounting System. Great Knowledge on Asset Pricing Model and Worked on Capital Markets and Securities.
• Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing.
• Business Analyst with solid understanding of Business Requirements Gathering, Business Process Flow and Business Process Modelling.
• Proficient in using UML for Business Process Modelling, Use Cases, Activity Diagrams, Entity Relationship Diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams, Process work flow diagrams and document them using Rational Rose and MS Visio.
• Strong Knowledge of UML, RUP, Waterfall, Agile Technologies and Rational Requisite Pro.
• Adept at preparing Business requirements documents (BRDs), defining project plans, Writing system requirements specifications, and delivering project reports.
• Lead and worked with teams to examine and solve business problems by accurately analysing the needs of clients and helping them achieve improved quality and value for their customers, strong leadership and mentoring skills, and highly proficient organizational and computer skills. Strong Competitive intelligence, business development experience to make a significant contribution in a management level Business Development position.
• In depth knowledge of RUP’s Iterative Software Development Life Cycle (SDLC) process and Agile Software Development.
• Participated in JAD sessions with superior organization and presentation skills.
• Expert at analysing, designing, and reengineering systems applications and business processing.
• Experience in management of requirements throughout the Software Development Life Cycle.
• Skilled at performing GAP analysis, Financial Analysis, Credit risk analysis, market risk Analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Worked on MS Project to manage schedules, deadlines, resources, collaborate with
• Different teams, and analyse project information.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experienced in developing Test Plans and Test Cases based upon business requirements.
• Experience with Structured Query Language (SQL).
• Knowledge of risk management, performance measure development, process development, and WBS development.
• Experience in a role with formal project controls responsibility, including cost, schedule, market risk and performance and risk management.
• Excellent skills in Business Analysis, OO Analysis, Data Analysis, Requirement Analysis, Business Modelling and Use Case Development using UML methodology, Project Management Methodologies include Agile, RUP, SDLC, and Waterfall.
• Created and maintained scorecards, dashboards and performance metrics to measure, evaluate and communicate all my projects performance.
• Excellent communication and presentation skills. Experience working with business user as well as senior management.

TECHNICAL SKILLS:

Modelling & Designing Tools: IBM Rational Rose, MS Visio

Testing Tools: Win Runner, Load Runner 9.1, Quick Test Pro (QTP)

Defect Tracking: IBM Rational Clear Quest, Bugzilla, Mercury Quality Centre, Jira, TFS, Rally

SDLC Methods: Agile/Scrum, Rational Unified Process (RUP), Waterfall.

Languages: HTML, XML, UML, C, C++, Java Script, SAS, SQL

Application Servers: Apache

Databases: Oracle, IBM DB2, SQL Server

Operating Systems: MS Windows X, LINUX, Sun Solaris, Mac OS X.

Other Tools: Microsoft Project, ERWIN, TOAD, MS Office, MS FrontPage, Office 365, Sharepoint Online, Dreamweaver.

PROFESSIONAL EXPERIENCE:

Confidential, Mount Laurel, NJ

Business Analyst/ System Analyst

Responsibilities:

• Business Systems Analyst for analyzing all existing systems
• Serve as the liaison between the Academic Tools and Utilities technical, off-shore development team, and business teams to lead efforts related to the definition and development of business applications, business processes, and SLAs
• Performed analysis, development, and documenting of business processes (e.g. development, prod support, QA, etc...)
• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions
• Created scope/Vision documents and prioritized all the business aspects.
• Applied project management techniques to define project scope, gather and document requirements, communicate requirements to developer, identify the solution, process change requests, and verify fulfillment of business requirements.
• Worked with reconciliation team to generate audit trails to ensure technical compliance
• Majorly involved in identifying TRID, FHA and VA compliance requirements for implementing new services.
• Created functional requirement documentation, use cases.
• Facilitated and attended JAD (Joint Application Development) sessions.
• Prepared and compiled workflows through various process flow diagrams, swim lane diagrams using VISIO.
• Provided helpdesk, systems support, and service to client.
• Managed and supported client projects; annual enrollments, version updates, upgrades, periodic and adhoc requests and UAT coordination.

Environment: Lakeweeod, SOAP, HTML, XSD, XML, JavaScript, J2EE, Agile, Data flux, Rational Rose, JIRA, SAGE, SAP, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential

Enterprise level Business Analyst

Responsibilities:

• Documented system requirements for the Department of Licensing application, CSC requirements and created Requirement Traceability Matrix (RTM)
• Involved in system analysis to create
• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions
• Created scope/Vision documents and prioritized all the business aspects.
• Applied project management techniques to define project scope, gather and document requirements, communicate requirements to developer, identify the solution, process change requests, and verify fulfillment of business requirements.
• Assisted DOT for proposal writing, Prof of concepts through RFP
• Analyzed state agency budgets, financial structure, and budget requests
• Performed fiscal, statistical, and other studies and analyses of key aspects of agency for budget budgets, such as organizational staffing or grant-making activities
• Worked with reconciliation team to identify problems in current Invoice system and reporting’s.
• Defined and resolved multiple application errors and test system enhancements.
• Created functional requirement documentation, use cases.
• Facilitated and attended JAD (Joint Application Development) sessions.
• Provided the IS Developer business solution requirements for application enhancements.
• Prepared and compiled workflows through various process flow diagrams using VISIO.
• Provided helpdesk, systems support, and service to client.
• Managed and supported client projects; annual enrollments, version updates, upgrades, periodic and adhoc requests.

Environment: Rational Requisite Pro, iRise, ITIL, ARS 7.0, BMC Remedy, SOAP, HTML, XSD, XML, JavaScript, J2EE, Agile, Data flux, Rational Rose, JIRA, SAGE, SAP, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential

Senior Business Analyst/ System Analyst

Responsibilities:

• Lead business initiatives including brainstorming on new functionality for current e-commerce systems.
• Worked on Advance Loan System and well versed with all phases of Software Development Life Cycle (SDLC)
• Extensively involved in developing procedures for Reconciliation of General Ledger for all proceed transactions across all the municipalities of the State.
• Documented e-commerce process flow for Business processing of BtoC and CtoB
• Worked on Gathering and documenting PCI regulations and requirements for credit card payments.
• Documented BASE24 POS PCI-DSS compliance requirements and created traceability matrix with given functional requirements.
• Upgraded all POS machines to meet PCI-DSS across state of New Jersey.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created RFP ( Request For Proposal)
• Created use case scenarios and documents work flow and business process.
• Analysed the sources and uses of various state and federal funds; based on the performed analyses, develops perspective on agency budget needs
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review
• Analysed and documented Business requirements and detail design of the software for full understanding of the business.
• Created web responsive payment page for mobile using CSS
• Involved with Architecture teams to design BMC Remedy Action Request System, communicated to ARS development teams.
• Completed business analysis, system analysis, prototype, and design and testing for Treasury Accounting including areas of Cash Management, Investment Accounting, Debt Management, and System Security and Workflow.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML advanced Use Cases ( Consolidated document)
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Implemented the screen prototypes as UI mockups for application functionalities, which serves as go-to shop for Business Client, Development and Quality Control teams, using iRise.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Created and maintained trouble tickets through Atlassian/Jira.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective .
• Prepared test cases, test plans, test strategies, traceability matrix on MS Excel for QA team.

Environment: Rational Requisite Pro, iRise, ITIL, ARS 7.0, Remedy 6.*, SOAP, HTML, XSD, XML, JavaScript, Tandem, TIBCO, J2EE, Agile, Data flux,, Rational Rose, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, Mobile technologies, MS Visio.

Confidential, Montvale, NJ

Business Analyst/ Systems Analyst

Responsibilities:

• Involved in research and development of business opportunities ideas based on scope of the project.
• Conducted interviews with key business users to collect requirements and business process information.
• Performed extensive requirement analysis including data analysis and GAP analysis.
• Developed business requirement specification documents as well as high level project plan.
• Ensured CIP requirements, customer due diligence and Enhanced Due Diligence policies are being followed based on KYC norms for specific countries.
• Documented technical compatibility by gathering adequate requirements to mimic client's platform requirements for Actimize AML as a part of CDD/ECDD.
• Involved in technical breakouts with cross functional teams to ensure the technical requirements were feasible and.
• Documented artifacts required for each cycle in Agile/Scrum. Used Jira Agile for management of team projects
• Assisted in designing SOW agreements between the client and external vendor (Actimize) to ensure it adheres to business needs.
• Designed Technical, Functional and Business requirements artifacts.
• Created UML to ensure the business logic is clearly demonstrated to developers, created use cases to understand the narratives.
• Conducted FRS walkthroughs with technical departments to ensure design is accurate.
• Reviewed defect reporting and resolution in Mercury Quality Centre to track project progress against schedule. Used Bug Tracking Systems Jira to prioritize
• Wrote and executed system test plans, test cases and test data on MS Excel for the web-based application.
• Performed functional, smoke, regression, usability, system and integration testing.
• Identified, organized, and documented the changing requirements for the application using Rational Requisite Pro.
• Engaged in system testing during User Acceptance Testing (UAT).

Environment: Rational Requisite Pro, iRise, Actimize, SOAP, HTML, XSD, XML, JavaScript, Tandem, TIBCO, J2EE, Agile, Data flux, JIRA, Rational Rose, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential, TX

Senior Business Analyst

Responsibilities:

• Lead business initiatives including brainstorming on new functionality for current systems.
• Worked on Advance Loan System and well versed with all phases of Software Development Life Cycle (SDLC)
• Extensively involved in Consumer loan lending process, loan origination, ALS loan booking process, payment applications, ALS billing & coupon concepts and Citibank, specific external interfaces.
• Documented compliance guideline showing the data flow process for the selection and process of various Loans.
• Documented process flow of Mortgage Default, Foreclosure and Servicing Guidelines with performing and non-performing loans.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use Case in Requisite Pro
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created use case scenarios and documents work flow and business process.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Completed business analysis, system analysis, prototype, design and testing for Treasury Accounting including areas of Cash Management, Investment Accounting, Debt Management, and System Security and Workflow.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML Use Cases using Rational Rose.
• Created UI requirements for Mobile app online banking.
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Implemented the screen prototypes as UI mockups for application functionalities, which serves as go-to shop for Business Client, Development and Quality Control teams, using iRise.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective .
• Involved in IT SOX Audit project-work encompassing direct reports.
• Prepared test cases, test plans, test strategies, traceability matrix on MS Excel for QA team.

Confidential

Senior Business Analyst

Responsibilities:

• Analyzed impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business process perspective during design reviews.
• Made a detailed analysis of the existing systems and developed a model to develop a common Fixed Income trading platform with expertise in Fixed Income securities and trading for Fixed Income portfolios. Performed Market risk analysis.
• Software development process involved Agile Methodology.
• Assets & Liability and Liquidity reporting by Preparing and reviewing daily Stress testing reports on Forex, Fixed Income and Equity Portfolio.
• Prepared BRDs for Consumer loan lending process, ALS Loan Booking Process, Payment Applications
• Interacted extensively with business through JAD sessions and one on one interview sessions to write use cases, drawing UML diagrams and designing graphical user interface prototype. Using Gliffy constructed online diagrams and flow charts for SWOT analysis & Wire frames.
• Designed GUI screens for GUI related projects per the BRD. Used tools such as iRise
• Worked closely with on-site and off-shore team members, resolving issues that surfaced during this stage of the software development lifecycle.
• Applied Iterative Model technique in every stage of the SDLC.
• Managed the workflow process using SDLC methodology and Iterations.
• Studied simple Fixed Income securities (Bond) to more complex structured products like MBS (Mortgage Based Securities) and ABS (Asset Based Securities).
• Documented reconciling financial data submitted by Servicers and Trustees for a mortgage loan servicing application.
• Prepared Detail Business requirements documents (BRD) and assessment of current OTC derivatives Equity SWAP’S, Interest Rate Derivatives, Interest Rate SWAP’S.
• Extensively used ER (entity relationship) diagrams and performed data modelling
• Worked with Information Architect to create wire-frames / prototypes of the web based application.
• Manipulated data using pivot tables, pivot charts and macros.
• Worked directly with senior development engineers to identify areas to focus testing activities, report and track defects and project schedules. Helped them wherever they needed.
• Created test plans on newly boarded loans and produced test plan documentations for newly built applications and modifications.
• Extensively involved in user acceptance testing, performance management and documenting user manual.

Environment: Rational Requisite Pro, Treasury, iRise, Mortgage, credit products, SOAP, HTML, FIXML, XML,FIX Protocols 4.4 JavaScript, J2EE,Data flux,, Rational Rose, Agile, Gliffy, UML,OBIEE, Calypso, SQL, Cognos, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, MS Visio.