Business Analyst Resume
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SUMMARY
- Highly skilled professional with Healthcare, Government and Private sector experience in Software Design, Configuration Conversion, Implementation and System Upgrades.
- Ability to elicit and document business requirements; illustrate process flows, develop and execute User Test Cases (QA), develop software training materials and end user documentation.
- Technical skills in Oracle SQL developer, PeopleSoft Query, Custom Reporting and ERP database table structures; Data Management, System Security and Administration.
- Provided coaching, mentoring, training, change management, project management, and go - live support. Intermediate Excel skills, working in technical role, Project Confidential experience; HR and Payroll functional experience.
TECHNICAL SKILLS
- Oracle
- PeopleSoft Human Capital Management (HCM)
- PeopleSoft Financials & Supply Chain Management (FSCM)
- JD Edwards
- SalesForce
- Netsuite
- ADP Workforce Now
- Ascentis
- Bamboo
- NOVAtime
- Time Centre 8
- Red Prairie
- Word
- Excel
- PowerPoint
- Access
- Visio
- Outlook
- Project
- Confluence and JIRA
- SharePoint
- Smartsheet
- Google Sheets
- HP ALM
- iCIMS
- Taleo
- Form I-9
- E-Verify
- EEO-1
- Insight Reporting (Hubble)
- ADP Report Writer (ADP-R) SOAP UI
- WebEx
- BMC Remedy
- HTML Editor
- SysAid
- ServiceNow
PROFESSIONAL EXPERIENCE
Confidential, Sacramento, CA
Business Analyst
Responsibilities:
- Gather business requirements of current state for Confidential (IM) project.
- Map existing business processes; fully document current state of multiple employee onboarding systems; provide analysis of break points from ServiceNow incidents.
- Created Visio diagrams to illustrate data flows of Campus and Health systems to Confidential (IM) and Active Directory (AD). Presented diagrams to Confidential team and project sponsors for evaluation and review.
- Assist Project Manager in selection of Document Repository for Confidential Team, implemented document control and rules for managing documents.
- Documented software code reviews from Development Team to support current state of Confidential (IM).
Confidential
Business Analyst
- Document current state of all business processes for Annual Board of Directors meeting at Confidential, Inc.
- Developed Standard Operating Procedures and Job Aids to comply with government requirements.
- Create Business Requirement Documents (BRD’s) including creating diagrams of workflow for custom Compliance Instrument Tracking System Service (CITSS) application used in the Cap-and-Trade Program by participating jurisdictions in California, Nova Scotia and Quebec provinces.
- Developed user acceptance test (UAT) cases for quarterly CITSS application enhancements.
- Review and revise Employee Hand Book, Job Descriptions; Compensation and Benefit plans.
Confidential, McClellan, CA
HRIS Manager
Responsibilities:
- Managed the integration of iCIMS Confidential application. Created project timeline, user test cases, led project planning sessions, published weekly project status, worked with developers and external vendors to build integration of iCIMS to JDE. Developed training material and end user guides. Improved new hire processing by 80%.
- Developed reports using SQL queries for Senior Leadership Team; performed detailed analysis of Employee Turnover Rate, summarize explanations for terminations, design and update of HR dashboard; create Excel reports using VLOOKUPS, Table arrays, Pivot tables, Conditional Formatting. Support EEO-1 Reporting, Bureau of Labor Statistics (BLS) Census, Compensation Planning, Performance Management, Health & Safety (OSHA), Compliance with Fair Labor Standards Act (FLSA), Employee Survey Feedback, Leave of Absence (FMLA) and Employee Training records, develop Ad-Hoc HR & Payroll Reports.
- Research and resolved HR/Payroll data issues with IT team; confirmed accuracy of payroll tax calculations.
- Managed configuration tables: Business Unit, Job Table, Benefit plans and accrual codes, Pay Codes and Deductions. Performed analysis and created test cases to ensure accuracy of system changes.
- Managed team of 2 HRIS Analyst.
Confidential, Folsom, CA
QA Analyst
Responsibilities:
- Managed configuration tables and data maps to support PeopleTools and application upgrade.
- Create and lead review of Business Requirements Documents (BRD) for reimplementation of PeopleSoft 9.0 to 9.2.
- Developed software project documentation; business requirements, functional specifications, User Acceptance Test (UAT) cases, test strategy, test status, weekly reporting and managed software incident tracking. Support full Software Development Life Cycle (SDLC).
- Tested enhancements to Human Resources, North American Payroll, Global Payroll, Accounts Receivable, Accounts Payable, General Ledger, journal import processes, Standard Journal Entries (SJE), Lockbox payments, Application Engine (AE) processes, Business Intelligence (BI) and Custom reports.
- Extensive use of SQL, PeopleSoft Query, SOAP UI, SQL Developer. Knowledge of Oracle CEMLI: Configurations Customizations, Extensions, Modifications, Localization and Integration.
- Led cross-functional team of six team members through all UAT test cycles.
Confidential, Roseville, CA
Payroll Implementation Consultant
Responsibilities:
- Led the software conversion of over 40 client accounts, full project management, strategic planning, implementation and training.
- Mapped data, balanced payroll records for 50 - 1,000 employees per client account, recommended design solutions to maximize return on software investment.
- Developed custom export from client’s former time keeping system to NOVAtime application to process payroll and complete conversion.
- Created custom payroll reports and interfaces Labor Statistics, Benefits / Retirement plan interfaces, Job Costing, General Ledger interfaces (NetSuite), Vacation and Sick Leave reporting to meet client requirements.
- Created custom queries to support client conversion activities.
