SUMMARY

• A Solutions - driven Business Analyst with over 11 years of experience leading cross-functional teams in the development and delivery of process innovations to attain the business goals.
• Extensive experience in all phases of SDLC, in Waterfall and Agile methodologies.
• Strong knowledge and understanding of Information Technology, attained from education and years of work in diverse roles with various products. Experienced with a wide range of software applications that are required and help handle any kind of role.
• Experienced in Change management, Release management, Planning, and Implementation of Production Releases on Enterprise applications.
• Extensive experience gathering requirements from the Product portfolio phase to the system requirements phase and implementing the product roadmaps.
• Experience in real-time production failovers & disaster recoveries and management of production outages for business-critical application
• Detail oriented in Project plan, Change Request form, Test plan, Test cases, Script Status, Report Defect status reports, UAT presentations and Change control board meetings
• Extensive experience in designing, supporting and enhancing SAP Net Weaver MDM (Master Data Management) application.
• Strong experience in Business and Data Analysis, Data Profiling, Data Migration, Data Conversion, Data Quality, Data Governance, Data Integration, and Metadata Management Services, and Configuration Management.
• Well experienced in conducting Joint Application Development (JAD), Rapid Application Development (RAD), Joint Requirement Planning (JRP), requirement elicitation, sessions with stakeholders, end-user UAT
• Very flexible and adaptable to any job role, a quick learner as demonstrated by my experience in various job roles in different industries such as Technology, Consumer Services, Healthcare, and Education.

TECHNICAL SKILLS

Testing: Quick Test Pro (QTP), Win Runner, Clear Case, Load runner

Business Modeling/Documentation: MS Visio, MS Project, Rational Rose, MS office

Requirement analysis: Rational Requisite Pro, HP Quality center, TeamFoundationServer, JIRA, RALLYJIRACRAFT

Project Methodologies: Rational Unified Process (RUP), Agile, Scrum, Waterfall, Kanban

Database: MySQL, MS Access

PROFESSIONAL EXPERIENCE

Sr. Business analyst

Confidential, Sunnyvale, CA

Responsibilities:

• Working with end users to gather business and technical information for enterprise schwab.com applications. Interfaces to improve Schwab.com business process and alignment of internal page delivery/response.
• Conducted business needs analysis and scoping exercises for business process improvement by developing process flow diagrams and business process models
• Developed data maps, data dictionaries and entity relationship diagrams. Led discovery sessions, requirements review and validation sessions
• Documented User Acceptance Testing (UAT) issues and tracking in JIRA to provide reporting structure for projects.
• Performed AS-IS and TO-BE business process flow for clear translation of Functional requirements to system requirement specification along with database SQL queries for project development/QA.
• Worked with sprint teams to coordinate the project deliverables, timelines and ensuring the sprint team delivers the sprint commitments and coordinating the overall IT releases.Worked with technical teams proactively to remove the impediments in sprints making progress, which meets deliverables and projected roadmaps.
• Engaged with business stakeholders on the prioritization of projects based on teams capacity, outcomes and inter dependencies with various IT initiatives
• Conducted QA test results review with analysis to the stakeholders and users

Sr. Business analyst

Confidential, Austin, TX

Responsibilities:

• Lead Epics/ User stories translating business requirements into system solutions and led project deliverables throughout the SDLC process.
• Worked to refine the project execution approach using project management standards and best practices. Leading the efforts for project execution, delivery and collaboration with cross-functional teams to maintain the overall project vision and Confidential the same time trying to achieve a minimum viable product Confidential every sprint.
• Worked towards identifying and resolving project issues, conflicts within the project teams to help project dependencies manageable, to mitigate project risks and complete critical path items. Proactively manage changes in project scope, identifying potential roadblocks and devising contingency plans
• Worked on the project reporting structure in Rally tool for the SDLC tracking.
• Collaborated backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.
• Collaborated on technical reporting solutions and designs; ensuring business needs are appropriately addressed through appropriate technical/software solutions and configurations.
• Attended weekly status meetings and represented the MDM Data platform
• Documented business and technical requirements gathering for the development of MDM, Data Warehousing and Reporting implementation roadmaps
• Led development and documentation of data governance policy and procedures as well as Stewardship inventory and control set up processes for MDM projects
• Gathered requirements for MDM tool implementation and user workflow processes
• Used MDM tool to support Master Data Management by removing duplicates, standardizing data (Mass Maintaining), and incorporating rules to eliminate incorrect data and filter data as per requirements.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Coordinated with teams to make sure requirements are being prioritized as per the sprint schedule.
• Analyzed, developed for business activities/initiatives, including developing time estimates, executing reporting tasks as required.
• Reviewed system processes to ensure reporting objectives are achievable and recommended process changes accordingly.

Sr. Business analyst

Confidential, Austin, TX

Responsibilities:

• As a lead worked on requirements for gathering requirements for migration of pilot programs for the substance abuse and mental health patient’s pilot programs from the University of Texas Austin to CMBHS application.
• Developed Epics/ User stories translating business requirements into system solutions including mockup screens, wireframes. Performed various testing such as user acceptance testing, regression testing. Worked in an AGILE environment delivering successful requirements in each iteration.
• Coordinated with Business and scrum teams to make sure requirements are being prioritized as per the sprint schedule.
• Collaborated on technical reporting solutions and designs; ensuring business needs are appropriately addressed through appropriate technical/software solutions and configurations.
• Create and maintain data model/architecture standards, including master data management (MDM)
• Reviewed system processes to ensure reporting objectives are achievable and recommended process changes accordingly.
• Worked on mapping documents with HIPPA standards business process mapping, and reengineering of EDI transactions 270, 271, 277, 276, 835, 837.
• Worked on the Medicare/Medicaid claim processing
• Worked on industry standard analysis techniques such as data flow modeling, workflow analysis, functional decomposition analysis and business rule definition to analyze business objectives/needs and document business requirements.
• Evaluated and analyzed information gathered from multiple sources, reconciles conflicts with both high- level information and details for making more focused project goals and timelines.
• Executed test plans and script reviews and assists team members in performing and completing test activities. Coordinated and performed all phases of system testing, and facilitates user acceptance testing.
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.
• Conducted UAT.Facilitated discussion documented modifications and requirements between business team and QA team on determine the test requirements and pass/fail criteria; documented and reported user feedbacks to management team.
• Proactively removed impediments to progress. Embraced, coached, and steer agile best practices and principles within the team, as well as defining and refining metrics to understand team performance
• Established milestones, anticipate issues, and monitored adherence to project scope, requirements, design documents and schedules

Sr.Business analyst

Confidential, Middletown NJ

Responsibilities:

• Designed, developed overall architecture of systems translating business needs into technical solutions.
• Worked on epics/user stories for all the system, functional requirements. Worked on integrated software architecture solutions that meet performance, usability, scalability, reliability, and security needs.
• Generated and reviewed reports in Microsoft SQL Report Builder. Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs.
• Gathered requirements, developed solution, managed application development, and data conversion and initialization across multiple environments (Master Data Management (MDM) (Product Creation) > Content Management (Offer Management) from requirements through stabilization.
• Worked on defining and creating data models, schemas, Data Dictionaries and Meta Data Repositories.
• Involved in full life cycle implementation of SAP NetWeaver Master Data Management (MDM) 5.0, 7.1.
• Used MDM tool to support Master Data Management by removing duplicates, standardizing data (Mass Maintaining), and incorporating rules to eliminate incorrect data and filter data as per requirements.
• Worked with cross-functional teams in supporting Informatica applications, data extraction, Transformation and Loading from heterogeneous sources using informatica Power Center.
• Collaborated with DBAs to perform data mapping. Participated in creating the design and technical specification for the ETL process of the project and provided the data mapping document to the ETL team
• Gathered requirements, developed solution, managed application development, and data conversion and initialization across multiple environments from requirements through stabilization.
• Effectively track the team's progress, including burn down, velocity, and release forecasting.
• Proactively removed impediments to progress. Embraced, coached, and steer agile best practices and principles within the team, as well as defining and refining metrics to understand team performance
• Established milestones, anticipate issues, and monitored adherence to project scope, requirements, design documents and schedules
• Performing issue/request analysis, identification of technical vs. functional issue/request, coordination with various IT Infrastructure support teams, forming solutions/approaches and implementation.
• Monitoring SLA’s and conducting meetings with the various teams involved to identify methods to improve the support performance.
• Reviewed Test Procedures, defined Test Cases, analyzed bugs, interacted with team members in fixing errors through the extensive use of HP ALM & Clear Quest and conducted User Acceptance Testing.

Sr. Business Analyst

Confidential

Responsibilities:

• As a lead worked on troubleshooting, support & resolution of application issues in order to ensure minimal service disruptions by providing 24x7 Support on the mission-critical enterprise applications.
• Planned Managed and Implement Production Releases on Enterprise applications involving WebSphere, Weblogic, UNIX, LINUX, Oracle, MySQL Databases and Enterprise Application Integration Tools
• Oversaw the planning and development of software product builds and releases
• Worked on multiple methods of reducing the Mean Time To Repair metric for enterprise applications and successfully reduced the number of outages in the production systems
• Architected, analyzed, designed, coded and tested software to automate the backup of software, Oracle database files, exports, archive logs to a remote data center to allow rapid disaster recovery of managed client applications
• Extensively involved in MDM to help the organization with strategic decision-making and process improvements. (Streamline data sharing among personnel and departments).
• Involved in MDM Process including data modeling, ETL process, and prepared data mapping documents based on graph requirements.
• Helped manage risk analysis and mitigation plans, status reports, and client presentations, defined milestone deliverables, and established critical success factors.
• Part of the Change Control Board to manage Change requests that were proposed by various stakeholders during the requirements and development phases of the project. Implemented process improvements throughout the project cycle and release process, encouraging standardization, consistency, repeatability, and predictability
• Led Change Advisory Board meetings for Enterprise information Management Services and updated management weekly. Executed CM function for software configuration control process and Business Rule configuration.
• Significant responsibilities for team effectiveness involved engaging and setting up new areas of responsibilities for support and special areas of knowledge
• Involved in Project Management activities like defining /managing project scope, schedule management, creating project plans, tracking and communicating project status and deliverables.

Sr.Business Analyst

Confidential

Responsibilities:

• Worked with the EIM team to transform the business data management requirements into data management deliverables
• Worked with the EIM BI team to transform the defined business requirements into reporting deliverables
• Created complex reports by linking data from multiple sources using functionalities like Combined Queries, Slice & Dice, Drill Down, Master Detail, etc.
• Analyzed the data warehouse functional & non-functional requirements and communicated the same to architects and developers, for generating BI reports
• Created User Conditions and Filters to improve report generation & readability of the report and to display the summary of data by creating Charts. Used multiple ways to import EDW databases into Excel & Access
• Performed Data Analysis using SQL to support Data Mapping projects
• Working with clients to better understand their needs and present solutions using RUP approach