Business Analyst Resume Dallas, TX - Hire IT People

SUMMARY

I am a highly experienced Business Analyst who enjoys bridging the gap between Business and Technology to deliver successful IT projects.
I bring a wealth of knowledge and experience
Experience as a Business Analyst, Project Manager, Developer, and Technical Leader.
Full project life cycle experience using both Agile and Waterfall methodologies.
Delivery of business and technical solutions for service delivery, customer service, and operational efficiencies; across industries including transportation, energy, healthcare, and telecommunications.
Ability and willingness to step into multiple roles as needed to successfully deliver and support projects.

TECHNICAL SKILLS

Technical: Word, Excel, PowerPoint, Project, Visio, Java, SQL, XML, VBA, Jira

Communication: Strong written and verbal communications. Able to effectively engage with management teams, business teams, technical teams, and development teams.

Teamwork: Strong believer that for any project to be successful, every team member must be successful, and the end result must provide value to the user.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Business Analyst

Responsibilities:

Facilitated and participated in requirements definition and elaboration sessions with the business for major, business transformation initiatives.
Prioritized and elaborated stories in the product backlog for new development, defects, and enhancements. Worked with appropriate development teams to provide background and turnover.
Developed numerous Java, SQL, and Excel utility processes to support technical and business operations.
Proactively stepped into the role of a Java / SQL developer to create an ETL process to fill a critical project need. This allowed the team to meet project timelines without having to hire and train new resources.
Proactively learned VBA scripting in Excel to automate the consolidation of testing metrics and generate a PowerPoint deck. This reduced the time to produce and distribute reports from hours to minutes.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

Produced detailed and comprehensive business and system analysis and design documents for major mining initiatives (strip mining operations, training, and real estate management), including detailed database designs and UI prototypes.
Facilitated iterative analysis, design, and review sessions with the business stakeholders to ensure the requirements were comprehensive and designs extensible for continued benefits into the future.

Project Manager

Confidential

Responsibilities:

Led the delivery of network and telephony infrastructure and functionality for a global call center in Poland. This included defining and managing the requirements; coordinating development team efforts for the design, development, and testing of call flow and call handling functionality; and coordinating the product implementation by performing detailed call functionality testing with the client executive management on - site at the operations center in Poland.
Led numerous full life-cycle software development projects (80K - 250K) in the delivery of programs to support energy regulatory compliance, including responsibility for project planning, management, tracking, and timely status reporting to management and client executives.

Confidential, Richardson, TX

Project Manager, Developer

Responsibilities:

Designed and developed a custom document management solution around a FileNet installation, using Java and JBoss; provided FileNet administration and customizations.
Led a production support team, working with clients, developers, and management to assign and adjust priorities, assign work, track and report progress to the clients, and provide timely status to management.

Confidential, Irving, TX

Technical Lead, Project Lead, Developer

Responsibilities:

Earned four promotions in six years, and became a leader for development and architecture initiatives.
Performed full life-cycle development, project management, technical leadership, configuration management, and technical mentoring for complex, multi-platform (Java to Mainframe) applications.

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Business Analyst Resume

Dallas, TX

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