SUMMARY

• Over 5 Years of Experience in Client Interaction, requirements gathering, analysis and Working with end clients to define needs and to develop clear business solutions, to gather and analyze quality data to assist management in making informed, high quality decisions
• Experience in project planning studies including Root - cause analysis, Feasibility studies, Gap analysis, Impact analysis, Risk assessment etc. Excellent written and verbal communication skills Documentation of the requirements in Industry Standard Business Requirement Document (BRD). Able to learn and apply new concepts quickly e.g. KPI s & Reporting Worked on HP ALM and PL/SQL or SQL queries, SDLC and an Agile methodology Skilled in the implementation of business practices such as Benchmarking, Business Process Re-engineering (BPR), Business Process streamlining, Process optimization, Process mapping, Operations analysis, Supply Chain Management, Resource allocation and utilization. Created storyboards, wireframes and mockups.
• Working with vendor SOW project deliverables on their quality and meeting acceptance criteria Worked on Understanding of various Block chain platforms, their differences and applicability for specific scenarios.
• Development of the Functional Specifications Document (FSD). Project Management responsibilities included but not limited to requirement analysis, Functional specification, interacting with business owners, issues tracking and resolution. Worked in Implementation and Go live support environment, Worked on Development and working environment in LIMS, Laboratory Information Management Systems, Scientific Data Management Systems.
• Experienced in Implementation/upgrade and Support of SAP HR and PeopleSoft HR projects. Experienced in Release Management of the software development. (Business processes, technologies, etc.) Property and Casualty experience Worked with global medical devices, SDLC and an Agile methodology Experience in various industries including Supply chain and logistics, Banking, Educational institution, Investment banking and pharmacy. Strong technical skills using Oracle PL/SQL, SQL Developer, Python, PySpark, BigQuery or similar data interrogation tools Proven track record in delivering results on time and within budget, utilizing formal software development methodologies like Rational Unified Process (RUP) Documenting workflows and results of business analysis and obtaining sign-off from client on specifications. Conducted JAD sessions with all the stakeholders and system teams. Worked with tools like MS Visio, MS Project, TSA, MS word, Excel, Access and SharePoint. Worked on Facets in Claims and worked with AML tools and SME of AML Proficient in defining business requirements. And was Able to prioritize requirements within Block chain pilots and programmed and Lead the development of roadmap for Block chain adoption in an enterprise Worked on different tools of agile like Atlassian Jira/ Jira Agile, Axosoft Ontime Scrum, Lean Kit, Microsoft Visual Studio Team Foundation Server, Telerik TeamPulse, Rally Platform for Agile Lifecycle Management. Design, maintain and enhance documents using Doc 1 Designer Document. Analytically skilled in drilling down business requirements and development of functional specifications of the software application. Understand project and/or product business goals and daily tasks. Work with the project leadership (Program Manager, Product Manager, Business Analyst and development leads) to ensure that work is prioritized in alignment with business, Track and report team metrics, have good Hands on Experience on Appian, Excellent Communication and Presentation

PROFESSIONAL EXPERIENCE

Confidential, Tampa, Fl

Business Analyst (Test Data Analyst)

Responsibilities:

• Worked on Test Data Management, on creating the implementation methodologies, Business requirement documents HP ALM and PL/SQL or SQL queries, User Acceptance Test Analyst will support a CRM Order Management Product suite, Oracle Hyperion Solutions
• Worked on tools like Big data, Python, Spark, Hive, HBase, Oozie, SQL programming, data analysis, reporting (any)
• Involved in the process of communicating and working with stakeholders to meet their needs/ expectations, address issues as they occur and foster appropriate stakeholders engagement in project activities through the project lifecycle.
• Worked Test Data Management process, working with UAT/Systems testing, and worked with Interfaces with business team member to represent both the business and technical team perspective working with data management, data analysis, data cleansing, data masking, or any sort of data warehousing
• Analyse requirements to configure incentive rules, capture dynamic provider responses based on activity they completed, and implement business rules to compute incentive amounts (eligible and earned amounts) using PySpark in the big data environment.
• Determines if a medical device report needs to be filed with various global regulatory agencies (e.g. FDA, ECA) and submit reports within required time frame
• Integrate the new incentive processes with modules developed by other teams (on big data or other platforms)
• Create a data model to support operational processing and reporting needs. Create reports to track operational processes and monitor data quality
• Deploy new incentive engine to production environment and tune performance as needed.
• Document design & technical implementation of processes and assist in a smooth transition to operating team.
• Experience with Appian applications with basic knowledge of Appian functioning. Provides leadership for Appian projects and as a technical expert on Appian functionality.
• Supports the technical planning & requirements gathering phases including estimation, development, testing, and moves to production.
• Provided the direction and oversight to design, develop, deploy and sustain solutions that meet applicable business requirements
• Edit and update patient demographics and/or coverage. Prepare monthly customer invoices.
• Review and reconcile monthly census from customers on a timely basis
• Identify and resolve various billing issues with customers; escalate appropriately for prompt and accurate response to customer issues
• Schedule client launch calls, weekly and ad hoc calls with project team members during project implementation process.
• Prospective analytics is responsible for calculating and reporting incentives to participating providers in the prospective risk and quality in office assessment services.
• PySpark developer & data analyst is responsible for implementing a new incentive engine for calculating provider incentives eligible and earned based on multiple criteria and business rules.
• Manages the billing of claims to ensure timely and accuracy of billing for assigned payer(s).
• Analyzes claims and determines appropriate adjustments.
• Identify and recommend process improvements to increase efficiencies
• Worked understand encounter and clinical data sets and the data flows from upstream & downstream systems to ensure the incentive engine is accurately implemented.
• Analyzes trends to recommend process and/or operational improvements. SQL (TOAD, SQL Tools) and other data tools to analyze diverse data sets.
• Prepare detail and summary level reports including written interpretation of analytic results.
• Presents results to management. including data-driven business recommendations and alternatives.

Confidential, Tampa, Fl

Business systems Analyst

Responsibilities:

• Interacted with stakeholders and end-users to better the current Business and IT processes.
• A Detailed QADB is prepared to understand complete process and procedures.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Used Simple maintenance, Detail maintenance to configure the client's hierarchies for organizational structure (company structure and personnel structures), organizational units, jobs, positions, and tasks.
• Maintained Account Assignments, reporting structure, assigned the tasks to positions and integrated all of these into the enterprises organizational plan.
• Maintained the number ranges for organizational units.
• Documented and coordinated changes effectively and prepared documentation for business presentations.
• Maintain records of invoices and any supporting documents. Verify accuracy of billing data and revise any errors.
• Provide business consulting services for start-up and existing business, which may include conducting feasibility and market analysis, creating business plans, develop loan and financial packages, marketing campaigns.
• Mail customer invoices to appropriate parties and contact customers in order to obtain or relay account information.
• Assist accounting department in resolving any billing discrepancies or questions.
• Prepares itemized statements, bills, or invoices used for billing and bookkeeping purposes.
• Prepare detailed invoices containing amount due, type of services performed, etc.
• Reads computer printout to ascertain costs, work completed, or services provided.
• Documented the available list of Global actions and Reasons with info groups and worked with Business to streamline the same.
• Performs application support; installs, configures, upgrades, troubleshoots, monitors, and maintains the billing system.
• Maintain master file system parameters within the billing system to comply with company standards and/or field system product offerings.
• Ensure accuracy of billing statements and statement presentation by conducting quality assurance checks of changes prior to production updates.
• Provides billing support to field offices and corporate users to ensure their business needs are met including maintenance of rate schedules for field offices including rate adjustments, pricing packages, customer specific tariffs, changes to service offerings, taxes, etc.
• Lay down the functional specifications and mappings for Interfaces to Providers. Also communicated and managed the testing requirements/protocols with QA team.
• Facilitated user acceptance testing with pilot testers and business super users.
• Coordinated the Cutover Plan activities based on the transport and deployment plan with Off-shore team for smooth transports across the landscape.
• Created various written and verbal communication including conference calls with business partners and facilitated go-live support training for super users, and end users.
• Designed user training documentation and mentored business users with new process developments made in the system.
• Functioned as the liaison between the business line, operations, and the technical areas throughout the project cycle.
• Collaborated with resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Worked in a Production support environment. Actively involved with the Change Management team.
• Worked on the project management with timeline approach.
• Worked with HR Learning to define, document and prioritize issues and enhancements
• Developed documentation for the customized part of the schemas to run payroll in SAP HR.
• Worked on creating work structure and documentation for the creation of ESS (Employee Self-Serve) and MSS (Manager Self-Serve) tools.
• Worked on Kronos Work force management systems for attendance.
• Managed implementation with vendors and provides status to Management
• Reviewed vendor technical proposals to ensure that the requirements translate into the desired system change.
• Worked on Facets in Claims, LIMS applications
• Major Applications Supported include: LabVantage 8, Empower 3, LabX, Oracle Databases, SQL Databases, SoftMax Pro, Rockwell PAS, Siemens BMS
• Ability to document as-is and to-be business process and requirements in both visual and written format
• Reviewed, created and executed test plans for system changes.
• Worked extensively through Agile development methodology by dividing the application into iterations.
• Identified areas of process improvement and provide audit support
• Experience with Complaint Handling in a regulated environment
• Performed User Acceptance Testing (UAT), SDLC and an Agile methodology
• Worked on Full SDLC life cycle with being a part of the release management team.
• Expertise in E-Learning (ELM) and Question mark assessment documentation.
• Conducted JAD and E-JAD sessions to gather requirements and to discuss on the project status.
• Applied data mining techniques to identify and analyze new and existing data using BI tool - QlikView
• Worked with MS SharePoint portal platform
• Enhanced the functional specifications to match the new business requirements.

Confidential

Business Analyst

Responsibilities:

• Attained complete knowledge and understanding of drug development life cycle
• Worked as a project coordinator on several short projects. Responsibilities include but are not limited to creating the process, documenting it and implementing.
• Conducted administrative level training, managed the collection of training attendance records
• Build life-changing healthcare technology using Data Science solutions such as Machine Learning, Deep Learning, Natural Language Processing, and Artificial Intelligence
• Work to configure LIMS, ELN and or CDS systems based on client requirements.
• Managed changing requirements gathered during the construction phase of the project. Tracing them back to the original requirements and documentation of the changes
• Worked on conversions and creating index.
• Write basic SQL queries using relational database concepts and schema design principles Integrate laboratory instruments with scientific software packages
• Implement changes to LabVantage LIMS and associated systems like initiate, define, and plan changes, including high-level project schedules
• Develop Machine Learning and AI software applications with industry-standard programming languages such as Python and R
• Perform feature engineering & modeling with clinical, operational, and financial data
• Monitor, research, resolve client invoice short pays and resolve client electronic billing outstanding invoices
• Performing analysis with large datasets in a distributed manner (parallel processing or distributed via Pyspark)
• Development of test cases derived from the Use Case model and ensuring the requirement-test case relationship with traceability matrices
• Creation of the UAT test plan, test data and facilitation through the UAT process. Administering defect logs and change requests
• Worked on Scientific Data Management Systems and tools like LIMS, SDMS, ELN.
• Prepared several test scenarios for the work flow of the entire ETL cycle.
• Change management of missed requirements and fixes in Clear Quest and modifying the use-case models to accommodate the changes