Business Analyst Resume

SUMMARY:

Experienced Configuration Analysts, Business Analyst, and IT Platform Implementation and Testing Professional.

SKILLS:

Platform Implementation and Enhancement Business Analysis/Project Management Quality Assurance Testing Training Material Development and Delivery Proficient in Microsoft Office Suite including: Word, Excel, Powerpoint, Visio and Project

PROFESSIONAL EXPERIENCE:

Confidential, Chicago

Business Analyst

Responsibilities:

Configure and implement custom requirements and enhancements on proprietary technology platforms for a variety of clients primarily in the retail sector.
Conduct quality assurance via both regression and peer review testing of new technology releases.
Analyze and interpret data to troubleshoot and resolve customer issues and design solutions to meet business needs.
Collaborate with multidisciplinary team on large scale migration projects including internal and external communications, project planning and execution to follow a project through entire life cycle.
Effectively translate technically complex language/information from the Technology Development/IT teams into accessible business language for both internal and external customers.
Create and conduct trainings for both new hires and existing employees through cross departmental trainings on platform releases and upgrades.
Develop business processes and forms to streamline workflow and improve documentation and reporting capabilities.

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