Test Delivery Manager Resume
SUMMARY
- Tenured IT professional in Systems Analysis, Software Testing and Quality Assurance in Client/Server and Web based applications.
- Extensive experience in Telecom/Finance/Product/ Mobile and other domains.
- Extensive experience in software testing - frontend testing, backend testing, Black Box testing on multiple platforms.
- Provide seamless technical leadership, and handled building test automation frameworks (Selenium/ Rest Assured/ Protractor etc.) and solutions.
- Strong skills in Estimation, planning, schedule preparation, task assignment, tracking, re-planning & closure of complex system integrated programs.
- Experience in organizing programs and planning activities to align with the Organization objectives or the strategic direction of the Business Technology Offices.
- Rich experience in Program Management - managing teams across locations.
- Extensive experience as a Business Analyst/Requirement Analyst in both front end and backend applications on multiple platforms.
- Created numerous artifacts for different SDLC methodologies like Business Requirements Document (BRD), System Requirements Specification document (SRS), Functional Requirements Document (FRD), Requirements Traceability Matrix (RTM), Schema, System Maintenance and Operation Guide (SMOG).
- Experience in creating Entity Relationship Diagrams and other UML diagrams like sequence diagrams, activity diagrams, use case diagrams, process models, mockups and prototypes on MS Visio and Axure.
- Experience in preparing Interface Design document, High Level Design document, and Validating System Integration and UAT test cases.
- Strong skills in Estimation, planning, schedule preparation, task assignment, tracking, re-planning & closure of complex system integrated programs.
- Strong Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/data mart, Business Intelligence (BI) tools and OLTP/OLAP systems.
- Performed Risk Analysis, SWOT analysis, Impact Analysis.
- Good knowledge of SDLC, SAFe Agile, CMMI and Rational Unified Process and DevOps Methodologies, AWS cloud migration
- Ability to work under tight deadlines and deliver quality solutions in a timely manner.
- Certified Scrum Master and SAFe Agilist.
TECHNICAL SKILLS
TOOLS: HP Quality Center, QTP, WinRunner, Test Director, PVCS, TOAD, ClearQuest, ClearCase, Rapid SQL, DOORS, Requisite Pro, Caliber, Jira, VersionOne, ServiceNow, Planview, Amazon Web Services, Sales Force.
LANGUAGES: COBOL, C, PL/SQL, C++, Java, XML, C#
OPERATING SYSTEMS: Windows 98/XP, Windows NT/2000, Windows 2003, MVS, UNIX.
DATABASES: SQL Server, Oracle, People Soft, DB2, UDB, Sybase, Mongo DB, Hyperion Essbase.
OTHERS: Microsoft Project, Visio, Lotus Notes, Microsoft Office, SQL Loader, TCP/IP, Switch DMS-250, TIBCO, Weblogic, SOAP, CORBA, Cognos, Business Objects, Micro Strategy Reports, OBIEE Reports Perl, Autosys, EAGLE, LMS.
PROFESSIONAL EXPERIENCE
Confidential
Test Delivery Manager/Lead Business Analyst/Scrum Master
Responsibilities:
- Accountable for delivering testing activities such as System, Integration, Regression, Automation, End to end testing.
- Responsible for onboarding/off boarding the team members, determining and recording individual development goals, approving time sheets and leave requests.
- Provided seamless technical leadership, and handled building test automation frameworks (Selenium/ Rest Assured/ Protractor etc.) and solutions.
- Produced monthly project forecast to ensure defined scope was delivered and managed to timelines and budget; communicated project status to management and project stake holders.
- Successfully implemented changes in QA process to reduce production defect leakage consistently year over year.
- Led the activities to implement CI/CD pipelines and integrate Smoke/Regression test suits into pipelines and influenced the project teams to implement BDD/ATDD as part of modernization.
- Led the team for testing the pilot applications to migrate to cloud (Brownfield migration).
- Led the team in testing multiple RESTful API’s and micro services
- Responsible in implementing Test Strategy, Test Plan and Test Summary for multiple projects.
- Coordinated, initialized and facilitated Requirement Planning seminars for business and functional requirement gathering, analyzing, and orchestrate Product backlog grooming, creating epics and subsequently breaking up Epics into user stories, and drawing up acceptance criteria.
- Creating and maintaining business process flows system flows/activity diagrams and specifying User Interface requirements.
- Participate in Product Planning sessions with Product Owner, SMEs, Architects, SOA developers & Scrum Team.
- Analyze requirement dependencies and negotiate priorities with product owner.
- Participated in "three amigos" work sessions between developers, product owners and business analysts.
- Followed Behavior Driven Development and was responsible for writing and managing the Cucumber Test Feature files.
- Participated in Project Road map meetings with Project Management to discuss on resources planning
- Functioned as Scrum Master for multiple releases, each delivered on time with no critical bugs released to production
- As a Scrum Master ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team
- Coached team members on Agile principles and practices; towards the goal of increasing productivity
- Facilitated scrum ceremonies (release planning, grooming, sprint planning, retrospectives, daily stand-ups and sprint demos)
- Resolved impediments that prevent the Agile team and Product owner from effectively employing agile/lean processes.
- Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
- Worked with Product owner On Artifacts Such as Product Backlog, Spring Backlog
- Facilitated getting the work done without coercion, assigning, or dictating the work
- Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management. Tracked daily progress using Burndown Chart metrics using VersionOne.
- Attended scrum of scrums to collaborate and coordinate with other teams the teams progress
- Eliminated roadblocks for successful iterations, which led to the transition of releases on time.
Confidential
Sr. Business Analyst/Test Lead/Scrum Master
Responsibilities:
- Ensured that the system conforms to the requirements specifications and standards based on Monster business requirements.
- Worked Closely with Business Engineers when reviewing the business requirements and in writing and reviewing the Test Cases.
- Make certain the software configuration changes correlate with the requirements, security standards budgets and user convenience.
- Setup and manage QA test Environments using controller and Amazon web services.
- Managed testing efforts that used Agile, SCRUM, and iterative project development methodologies .
- Tested Webservices, XML, WSDL using SOAP UI tool. Tested WebServices, providing required input data to request XML and validated response XML.
- Tested Mobile Application products.
- Used HP Quality center to write, execute the Test Cases
- Responsible for coordination of both offsite and onshore team's daily tasks planning, assignment and tracking daily status of the Product teams.
- Coordinated and facilitated extensive user interviews and workshops to gather and analyze Epics.
- Participated in corporate committees to gather and communicate any information needed for maintaining and enhancing web and mobile applications.
- Collaborate with stakeholders, both internal and external, to translate business requirements into user stories for the development teams to implement.
- Analyzed existing business/Application and their Interfaces with their capability through open-ended discussions, brainstorming sessions, and prototyping, prioritizing them and converting them into User Stories and Tasks.
- Reviewed and analyzed the Epics from the Product backlog and work closely with the Product owner to prioritize the User Stories.
- As a Scrum Master facilitated Scrum ceremonies such as Release Planning, Sprint Planning, and Daily Standup, Retrospective and demos.
- Advocate of scrum framework and company vision within organization
- Conducted working sessions and planning meetings for User Stories Elaboration and Decomposition
- Provided training on writing Business and Technical User Stories, Acceptance Criteria’s
- Updated Agile tracking systems to provide transparency on Product and sprint backlogs
- Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
- Maintained storyboards, organized charts within JIRA and influenced best practices to team
- Held retrospective meetings to guide cross functional teams improving future sprints for success
- Mediated conflicts, fostering team and coached individuals improving team dynamics
- Participated in Scrum of Scrum meetings and team’s progress with other distributed teams of the product.
Confidential
Sr. UAT Lead
Responsibilities:
- Ensured that the system conforms to the requirements specifications and standards based on Confidential business requirements.
- Analyzed requirements and dissected complex business rules and generate clear test scenarios to ensure coverage.
- Used DOORS to verify the Requirements during Test Case development.
- Worked Closely with Business Engineers when reviewing the business requirements and in writing and reviewing the Test Cases.
- Documented Test Readiness Review, Requirements Traceability Matrix (RTM).
- Created Test Plan which specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
- Interacted with Team Members for reviewing the Test Plans and Test Cases.
- Able to meet deadlines in a tight schedule.
- Modified XML files a using XML Spy for validating schema.
- Set up of test data for various test case scenarios.
- Used Rational ClearQuest for defect tracking and reporting.
- Used HP Quality center to write, execute the Test Cases and store all testing results, metrics.
- Validated Tableau reports
Confidential
UAT Lead
Responsibilities:
- Created Test Plan which specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
- Designed and developed High level and detailed Test Cases based on the business requirements.
- Analyzed requirements and conducted gap analysis.
- Used DOORS to verify the Requirements during Test Case development.
- Worked Closely with Business Engineers when reviewing the business requirements and in writing and reviewing the Test Cases.
- Documented Test Readiness Review, Requirements Traceability Matrix (RTM).
- Interacted with Team Members for reviewing the Test Plans and Test Cases.
- Worked closely with QA Manager during the Integration Testing period to discuss the strategies and the status of the testing.
- Mentored the new team members about the Expense Planning and Corporate Forecasting project.
- Prepared the data for performing the Integration and End to End testing.
- Switched between different Work requests depending on the priority.
- Executed SQL queries for backend validation.
- Experience in Testing Essbase Cubes, Hyperion reports.
- Executed and verified the Autosys jobs.
- Extensive knowledge of ETL Tool Informatica Power Center.
- Tested the ETL logic to load the data from People Soft to Staging Oracle DB schema based on the business rules documents for all code, dimension and fact tables.
- Tested the Informatica logic to move the data from Staging Oracle to Hyperion Essbase.
- Tested the entire extraction, transformation and load (ETL) process.
- Tested the initial load process for the DataMart by testing the transformations that correctly extract the data and load into the target database.
- Tested Data security and Dashboard security in OBIEE.
- Used Rational Clear Quest for Logging the Defects encountered while running the Test Cases.
- Interacted with Developers when Revalidating the Bugs.
- Used HP Quality center and Rational Test Manager to write, execute the Test Cases and store all testing results, metrics.
- Extensively used SQL and UNIX to validate the test scripts.
- Configure, modify and validate the code in LMS Application based on the business scenarios.
- Used Rational ClearCase for checking in and checking out the artifacts.
Sr. QA Lead
Confidential, Bethesda, MD
Responsibilities:
- Lead the testing effort for Chevy Chase Online Banking application and Cash Edge Open Now - Fund Now (ONFN) functionality.
- Involved in test planning, test execution and test evaluation activities for the OLB functionality in the Integrated Banking release.
- Involved in requirements gathering sessions with the business unit, development teams and vendor to understand and plan for test activities.
- Conducted test plan review with the business and executed system test cases.
- Documented defects and sought defect resolution to ensure defect free deployments.
- Participated in defect review meetings and Project Assessment meetings.
- Performed End-to-End testing of the applications.
- Coordinated with System administrators in setting up the test environment and the network required for testing.
- Worked with the development team to resolve the problems associated with application.
