Business Analyst Resume

SUMMARY

Efficient and results - oriented consulting business analyst with proven success in managing multimillion-dollar software product system implementation.
Over sixteen years of experience developing full software system development lifecycle and managing projects in challenging, fast-paced consulting environments.
Experience in integrating business solution in Reinsurance, Insurance, Compliance Pension, and Loans. Critical thinker and innovative problem solver.
Able to see and communicate both business and technical sides of problem.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

Analyze incoming requests, gathering business requirements, creating specification documentation, implementing systems solutions and test functionality.
Develop changes, perform updates, and fix bugs in CaseTrakker by creating queries, objects, workflows, dashboard, process page and/or codes.
Customize SQL and logic for coding requirements.
Providing application support, trouble shoot incoming issues, determine root cause of the issue and participating in the development of the solution.
Support major projects including members acquisition conversion, outpatient state compliance, and cross team configuration projects and FTP software upgrade.
Gather requirements, Gap analysis and design with Salesforce to recreate CaseTrakker functionality in Salesforce.
Support other software such as Continuance and MoveIt.

Confidential

Business Analyst

Responsibilities:

Gathered requirements, created test plans and executed test plans for AgencyPortal Application
Created automatic regression test cases using HP Automated Test Application
Provided system functionality support to clients
Worked extensively with client to develop solution in fixing data, workflows, and screen designs configuration issues documented in Squish tracking tool
Reviewed requirements and document configuration solutions
Configured and unit tested Open+ Policy Administration Software based on requirements
Documented and tested ACORD xml files
Modified database views based on requirements

Confidential

Senior Solution Analyst

Responsibilities:

Designed and developed New Loans Module for Property, Auto, and Personal lines such as driving designed proposal solution, gap analysis, and deriving specification documentation, and conceptual design documentations which will aide in the growth of more clients.
Demonstrated core functions of V3 Pension System to client senior executives.
Created Design Documentations and Project Management Documentations such as Risk Management, Change Order Control, and Organizational Change Management documents.
Conducted application test executions for a project facing time constraints.

Confidential

Policy Architect

Responsibilities:

Implemented and conducted Proof of Concept on Orchestria Intelligent Review, Real Time Prevention Compliance Solutions, and Data Loss Prevention at multiple high profile clients.
Worked directly with the Chief Compliance Officers to design and refine custom policies to address the risk areas at these companies.
Conducted workshops, review sessions, and refinement sessions to gather requirements from subject matter experts and train end users.
Tested policies, gathered examples and solicited feedback to refine policies.
Customized and configured Active Policy Management to fit the needs of customers.
Documented the process and trained end users on the functionality of the software and the policies.
Implemented processes and procedures for Policy Administrators.

Confidential

Design Manager

Responsibilities:

Led the requirements gathering effort.
Assist in sales proposal work as a subject matter advisor and support QA reviews.
Developed a staffing plan for off shore and onshore development
Budgeted and planned the entire lifecycle of a project for a .Net upgrade using MS Project and MS Excel.