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Technical Business Analyst Resume

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Addison, TexaS

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SUMMARY

  • Resolve complex business and technical issues with advanced analytics and recommendations as subject matter expert (SME) with 20+ years’ experience built on (BBA) in Management Information Systems (MIS).
  • Bridge conversations between development team and end - users; translate business requirements to technical audiences.
  • Drive process improvements that optimize operations to meet quality standards with timely, data-driven and informative reports.

TECHNICAL SKILLS

Business Analysis: Blueworks Live, Microsoft Office Suite, Visio, Trello, IBM Rational ClearQuest, ClearCase, Requisite Pro, Seapine, Test Track Pro, JIRA/Confluence, Microsoft TFS, Moqups, Swagger UI

Technical Skills: VB.net, T-SQL/PL-SQL, Microsoft SQL Server, Visual Studio, COBOL, BillSoft (EZTax/EZGeo), JCL, MKDocs, Swagger, Markdown Language

PROFESSIONAL EXPERIENCE

Confidential, Addison, Texas

Technical Business Analyst

Responsibilities:

  • Developed ERDs and data dictionaries for new applications.
  • API documentation using OpenAPI/Swagger Specification.
  • Created sitemap documentation for existing client applications.
  • Converted existing traditional documentation to online documentation using markdown language.

Confidential, Coppell, Texas

Business Analyst

Responsibilities:

  • Documented forecast model and machine learning model documentation for use by the Enterprise Analytics team and external clients.
  • Developed presentations for SVP to present to ELT involving project proposals, updates, and post mortems.
  • Used Visio to create business processes, business flow diagrams and work flow diagrams.

Systems Analyst

Confidential

Responsibilities:

  • Eliminated manual interaction with websites, increased task efficiency, improved coverage, and realized savings of:
  • $180K annually and 3 FTE with Veteran Administration Case Query.
  • $65K annually and 1 FTE with FHA Case Query.
  • $90K and 2 FTE with templates that automatically populated and eliminated look ups for PMI/MIP claims.
  • Spearheaded CMAX Implementation, data mapping for 24 data templates provided by Core Logic; wrote test cases for data validation between Fiserv and CMAX following data transfer.

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