Advanced IT Business Analyst | Scrum Master Resume - Hire IT People

SUMMARY

Dynamic, highly motivated, results oriented IT Professional successful at driving IT strategy, delivering IT projects and managed services.
Recognized for Excellence in leadership, and outstanding ability to establish, collaborate and maintain strong relations with all levels of internal and external project teams, development teams, strategic business partners and vendors.
Outstanding collaborator and consensus builder to formulate partnerships and drive project success .

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Advanced IT Business Analyst | Scrum Master

Responsibilities:

Key member of the development and Scrum team responsible for analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for integration development for Workday, Kronos, CMM Clarity
Guide the development teams transition from waterfall to agile project delivery methodology and oversee daily scrums, sprint planning & review meetings and sprint backlogs.
Develop business and functional requirements process used to define requirements for systems projects, assist with the definition and negotiation of project scope and create appropriate scope documentation
Analyze to improve application reliability, provide recommendations for possible solutions, and work with IT and Business partners to implement solutions that enhance application and infrastructure reliability
Perform analysis of compliance vulnerabilities, work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities
Transition business to a formal UAT process and manage the development of test scenarios, testing, issue resolution and final approval.
Communicate project status and escalates issues as needed

Confidential

IT Delivery Manager

Responsibilities:

Responsible for the delivery and management of $700M+ in Total Contract Value Apps (70%), Infrastructure (30%)
Defined and drove a consistent approach to the implementation of complex domestic and international projects and programs involving the transition of service delivery within changing environments.
Managed project teams and leading 22 direct reports.
Improved the utilization of Standardized tools for delivery management to 100%.
Delivered SAAS and on - premise solutions to clients across all healthcare, higher education and energy verticals.
Leading efforts to implement Agile techniques for large programs and change management.
Foster collaborative relationships with state agencies, enterprise partners including Cisco, Oracle, Microsoft, and other third-party vendors.

PMO Manager

Confidential

Responsibilities:

Delivery Excellence Core Team of 25 project managers and software engineers to support state and federal government contracts.
Led efforts to structure the Service Delivery Management Team while instituting controls over operational process and global delivery.
Improved PMO productivity 30% by building a first-of-its-kind transition management tool that enhanced program governance efficiency.
Managed 1.5M annual operations budget that included, payroll and benefits.
Defining Strategy for services management combining company capabilities in innovation and digital experience
Ensured program execution achieved all objectives to create long-term reference generating clients.

Sr Implementation Consultant

Confidential

Responsibilities:

Developed and facilitate PeopleSoft HCM training, including modules for benefits and payroll
Led PeopleSoft 9.1 & 9.2 upgrade for Benefits, Compensation, and Payroll
Coordinated and conducted fit gap analysis for multiple business unite including HR, Benefits, Compensation and
Managed project business requirements, project plan, Scope of Work (SOW) timelines and deadlines
Managed onsite and remote teams for multiple projects, including functional and technical resources.
Developed Customer Support Requests (CSR) and work with technical team to develop customizations and interfaces necessary to support changes in client processes