SUMMARY

• Solutions - driven Certified Scrum Master/Business Analyst with 14+ years of IT experience.
• Charismatic and accomplished servant leader, managing Agile teams and software quality assurance projects.
• Phenomenal strategist distinguished for proven leadership, team-building skills, and implementing scrum concepts.
• Experienced in different levels of Agile planning including Product Vision, Product Roadmap, Release Plan and Scrum Ceremonies.
• Proven ability to align business needs with technical solutions for enterprise wide application development efforts.
• Proficient at identifying potential problems and offering alternative solutions to ensure on-time project delivery.
• Built collaborative, trusting and safe environment where open communication helps individuals to bring issues to the surface for faster resolution and sharing a common mission to deliver exceptional results.
• Expert in requirement gathering analysis and project documentation. Served as liaison between Business Users, Application Teams, Infrastructure, Security & Support Teams, Vendors and various project stakeholders.

TECHNICAL SKILLS

• Agile Methodologies
• Strategic Planning
• Estimation
• DB & SQL Queries
• Scrum Ceremonies
• Requirement gathering
• MS Office
• Unix
• Kanban Approach
• Technical Writing
• MS Project
• Datawarehouse Testing
• User Stories
• User Acceptance Testing
• MS Visio
• SQL Server
• TDD & ATDD
• Presentation skills
• HP ALM
• Oracle
• CI/CD Framework
• Project Planning
• Adobe creative Cloud
• Sybase
• Conflict Resolution
• Project implementation
• CQ 5.5
• DB2
• Coach & Mentor
• Test Management
• AEM 6.1
• Business Object
• Gap/Impact Analysis
• Risk Management
• Workfront
• Informatica
• JIRA
• Milestone Tracking
• Accruent RPM
• Secure FX/CRT
• Confluence
• Metrics Reporting
• Seismic
• Hive

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Scrum Master / Business System Analyst

Responsibilities:

• Facilitated all scrum ceremonies (i.e. daily stand ups, bi-weekly backlog grooming, sprint planning, sprint review, demos and retrospectives).
• Coached and Educated Business Stakeholders understand the Agile Scrum Framework and build a healthy relationship between Product Owners and IT Development Teams.
• Facilitates collaborative sessions with internal clients and/or external vendors on complex/large-scale projects to formulate creative and practical solutions to software challenges.
• Created and maintained team-level JIRA reporting dashboards to track execution for the teams and metrics reporting for program leadership.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency and leading by example.
• Communicate with Business Users to come up with requirement specifications for Software Systems and Solutions.
• Participate in discussions to gather overall scope information, perform analysis and using project management methodologies to come up with detailed plan, cost, resources and delivery schedule.
• Review and analyze current business processes, system functionality and data to identify any gaps and recommend the process Improvements using data and process modelling techniques.
• Participate in joint application design sessions to provide business insight into application design and development.
• Perform detailed analysis of system and design specifications and work independently under general direction from Business Users and Key Stakeholders.
• Developing functional and non-functional specifications for use by system developers.
• Define Acceptance criteria for the requirement specifications both functional and non-functional to accept the system.
• Recommend best work practices and procedures for optimal results.
• Conduct user acceptance validations to formally review the delivered software system or solution for desired quality, integrity and completeness.
• Analyze and help in identifying the root cause of failures observed during system acceptance review.
• Participate and help team prepare content for knowledge management to ensure proper project documentation for future reference.
• Create user manuals and conduct training sessions for business users and key stakeholders for the new system or software solution.

Confidential - Irvine, CA

Responsibilities:

• Guided Team to adopt Agile methodology and principle of continuous testing and Feedback.
• Gained knowledge and helped implement concepts of BDD, TDD and ATDD.
• Participate in discussions to gather overall scope and define definition of done for the product to be delivered in a sprint.
• Estimate test execution effort for each story.
• Participate in joint application design sessions to provide business insight into application design and development.
• Perform detailed analysis of system and design specifications and work independently under general direction from Business Users and Key Stakeholders.
• Recommend Agile best practices and procedures for optimal results.
• Review CQ Templates, Components and Custom Workflows in CQ.
• Extensive experience working with events template and related components in CQ 5.5 / AEM 6.1
• Good Exposure of working in Adobe Experience Manager (AEM) including image and Videos (Digital Asset Management - DAM) using Scene 7 and Content Delivery Network (CDN).
• Verifying and publishing content on Websites.
• Provide Test Estimation, Test Strategy, and Test Plan to Development and Project teams and review the same with stakeholders.
• Involved in preparation and execution of Test Scenarios for UI, Functional Regression and Integration Testing.
• Perform Backend Extensive analysis and testing though complex SQL queries.
• Involved in analyzing the execution results, reporting bugs and analyze the root cause of defect
• Managing Over all QA Activities and tracking through HP ALM, Jira and Confluence.
• Generating Defect Reports & managing the Bug Triage meeting.
• Creation of Requirement Traceability Matrix.
• Offshore/Client Co-ordination and Team Management.
• Overall QA Status Reporting including Key Metrics, Risks etc

Confidential

QA Lead

Responsibilities:

• Define acceptance criteria for the requirement specifications both functional and non-functional
• Perform Test Management using HP ALM and create and review Test Strategy, Test Plans and Test Cases.
• Participate in discussions, application design sessions to gather project scope information.
• Perform analysis that is diverse and very complex and work independently as per need of Stakeholders to define project decision making process
• Perform detailed analysis of design, prototype, database mapping
• Analysing and helping in identifying the root cause of failures observed during system acceptance.
• Perform Test Execution - Datawarehouse, ETL and Backend Database Testing
• Ensuring the acceptable quality and integrity of system/solution.
• Attending daily, weekly and monthly team meetings.
• Reports for overall validation Status, test results and Defect reporting including Key Metrics, Risks etc.
• Create proper project documentation for future reference.

Confidential

Technical Test Lead

Responsibilities:

• Communicate with clients and business users to review and formulate functional and non-functional requirement specification documents.
• Define acceptance criteria for the requirement specifications both functional and non-functional
• Provide guidance to development team for clarity in system specifications for design of Software System or solution.
• Perform Test Management and create and review Test Schedule, Test Estimation, Test Strategy & Test Plans.
• Participate in discussions, application design sessions to gather project scope information.
• Perform analysis that is diverse and very complex and work independently as per need of Stakeholders to define project decision making process
• Perform detailed analysis of design, prototype, database mapping
• Review and analyse current business processes to identify any gaps, evaluate inefficiencies, technology limitations in current system.
• Analysing and helping in identifying the root cause of failures observed during system acceptance.
• Lead Test Execution - Datawarehouse, ETL, batch jobs (Autosys), Black box, Backend Database, System, Integration and User Acceptance Testing
• Taking bottom-line responsibility for the deployment of effective and optimal functional solutions, recommend the optimal business solutions and enhancements, process improvements and recommending industry best practices.
• Ensuring the acceptable quality and integrity of system/solution.
• Attending daily, weekly and monthly team meetings.
• Preparation of reports for Business, overall validation Status and Defect reporting including Key Metrics, Risks etc.
• Create proper project documentation for future reference.
• Act as central information source, providing guidance for different globally spread teams to ensure smooth and quality delivery to stakeholders.
• Schedule and conduct demos, training sessions for business users and stakeholders to ensure they understand and adopt the software system or solution effectively.