SUMMARY

• A highly experienced Business Analyst/Certified Scrum Master with progressive working experience in several domains such as Human resource and finance.
• As an exceptional liaison between business and IT stakeholders, adept at multitasking, wearing multiple hats, working with on shore/ off shore cross functional teams, mitigating risks, streamlining requirements, and making concrete decisions to deliver qualitative products and projects within time and budget.
• Major strengths in requirement elicitation, business process modelling, document processing, business system analysis, project coordination, data analysis, manual testing, along with a comprehensive understanding of SDLC methodologies and techniques.
• Expert communicator, problem solver, critical thinker, and a leader with proven track record. Capable of driving team towards assessing feasibility and optimum solution.

TECHNICAL SKILLS

• FRDs, SCRs, BRDs, Process Flow charts, BPMN, Use Cases documents
• JIRA, TFS for issue management
• SQL Server RDBMS and SQL
• Agile & Waterfall Methodologies
• Graphical User Interface design - Mockups and Wireframes
• Excellent experience using process modeling tools such as Visio, Snagit, Pencil and Lucidchart

PROFESSIONAL EXPERIENCE

Confidential, Silver Spring, MD

Business Analyst

Responsibilities:

• Analyzed client’s business needs and supported development of new business processes and a future state design.
• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown. Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Documented business processes and inspected procedures to see if they would meet changing business needs.
• Managed the Business Requirements, performed requirements analysis along with the creation of User stories
• Analyzed user stories and business acceptance criteria for the application
• Used MS Visio to carry out the business modeling and data modeling efforts to develop the business architecture for rapid and controlled application development
• Participated in design review meetings and translated the requirements to the developers and guided the team when issues related to business requirements arose.
• Used agile methodology to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancement.
• Peer reviewed test cases with other team members and executed and validate test cases against the application.
• Demonstrated completed user story to Product owner.
• Completed assigned task in timely manner in each Sprint and reported potential roadblocks to team in daily stand up meetings.
• Act as a Tier 2 Help Desk support analyst to help analyze if given users tickets are system defects or users errors

Confidential, Owings Mills, MD

Business/Requirement Analyst

Responsibilities:

• Assisted on creating new integration to pull the International payroll information using connecter integrations XML output as it’s data source output.
• Worked on custom integration document delivery and business process configuration.
• Created ad-hoc integrations for changes such as Status Data, Employee Indicative Data, Allowance, Bonus, Time Tracking, Absence Management, Global Mobility etc.
• Designed and configured Workday Business Process for HCM including Hiring, Job change, Propose Compensation, Termination etc.
• Worked with end users and vendors to gather requirements and translated them into effective reporting deliverables.
• Documented (via RACIs and VISIO process flows) and standardized HR functions (payroll, compensation, allowance, OTP) for communication to end users and IT support team.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Created a prototype of Output File to present to development team and end users.
• Worked with SME’s to define business critical needs and analyze the possible technical solutions.
• Interfaced with the developers and testers to provide support and resources needed to resolve domain and technical issues.
• Involved in Functional testing, User Acceptance Testing, System Testing, and Parallel Testing.
• Assisted in the development of quality assurance activities including Quality Assurance Plan, Test Plan and Test Summary Report.
• Defined and developed Test scenarios and Test cases and performed manual testing in HP ALM.
• Facilitated UAT testing with the business users and prepared Test scenarios, and Test scripts to execute the test cases.
• Prepared Test reports and created User Manuals for the end users.
• Prepared training manuals and conducted the training sessions for end users to train them on the new system.
• Performed System testing and helped end users in user acceptance testing.
• Worked with the Project Manager on various Project Management activities such as keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Organized and participated in Sprint Planning meeting and Weekly Assessment Meetings.
• Worked with vendors to confirm interfaces and exports worked without errors in the upgraded environment.
• Worked as User/Customer advocate and negotiated with user as well as technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.

Confidential, Vienna, VA

Business Analyst

Responsibilities:

• Developed, implemented and documented software development and SQA process
• Worked on data migration from legacy systems to workday system using iloads and Enterprise interface builder (EIB).
• Designed and executed data conversion processes from multiple legacy systems to Workday.
• Identified the process improvement opportunities by reviewing the process with end users, documenting the as is and to be process.
• Documented, coached and elicited business requirements from SMEs by writing User Stories resulting in clearer, more detailed and more complete understanding of project deliverables.
• Conducted Business Requirements Gathering and Business Process Management through JAD sessions, Requirement gathering workshops, Interviews etc.
• Conducted and facilitated all aspects of Scrum framework including Sprint Planning, Backlog grooming Sessions Daily scrums, offshore coordination, Sprint retrospective and Sprint reviews.
• Involved in creating Activity & Sequence Diagrams, Data maps, Data Dictionary and Modeling, Business and Process Workflows using MS Visio/UML.
• Evaluated, analyzed, and mapped Business Processes working with the Business Units to determine possible solutions to increase efficiencies and productivity.
• Develop non-functional and functional requirements documents such as BRD, FRD, CR and SRD.
• Maintain the Traceability Matrix Table to uniquely trace the identified business requirements to general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.
• Create Wireframes, Mockups, Release Notes, etc. to add as an asset for development
• Prepare and execute Test plans, Test cases and Test procedure.
• Created, managed and maintained all the test data required for implementing the feature and for UAT.