SUMMARY

• IT professional with 18 years of successful experience in the Technology Industry looking to advance my skill set by obtaining a position of growth.
• Areas of interest include Operations, Business System Analysis, Database Administration and Cloud Engineering.
• Seeking a position where proven skills in leadership, planning, decision - making and innovation supported by strong management and communication skills will contribute to my professional growth, along with impacting organizational growth and profitability.

TECHNICAL SKILLS

• Well-versed in supportive technology e.g. MS Office Suite, Fiserv, MS Project, Visual Studio, MS SQL Server (2000, 2005, 2008, 2008 R2, 2012,2014) Oracle (9i, 10g, 11g), Redgate Tools (SQL Backup6, Multi-script, SQL Compare 8, SQL Data Compare 8) Quest (Capacity Manager, Spotlight, Light Speed), Cassandra, MySQL, VMWare (5.1, 5.5) Linux, CreditManager, PowerShell

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business System Analyst

Responsibilities:

• Plan, organize and direct the implementation and/or development of supported applications in accordance with strategic business plans and industry standards on multiple large projects.
• Analyze business and user needs, document requirements, and implement or revise new or existing systems as necessary.
• Assist with the creation, documentation, and execution of test scripts for supported systems and research and implement solutions to issues identified during testing.
• Responsible for analyzing and resolving functional and technical problems of supported applications.
• Interface with software vendors and suppliers in support of business applications.
• Provide direction to and mentor entry-level specialists.
• Communicate with management and business partners on business systems and project status.
• Work closely with internal business units to facilitate project completion.
• Provide After-hours support as assigned.
• Foster relationships with business customers and all levels of management
• Provide post production review to ensure successful implementation and work with production support team members to research any issues
• Supervise and mentor Business Systems and Associate System Analysts
• Provide After-hours support as assigned.
• Create Ad-hoc Reports utilizing SQL Server or Oracle.
• Analyze source system data.
• Act as the key liaison across all functional areas, business units, the information technology department and outside vendors
• Facilitate communications, ensuring that the proper audience is aware of the scope, the implementation plan and the resources needed to achieve the change objectives.
• Manage conflicts, identify and manage risks and issues using project management tools and techniques.
• Research, adapt and incorporate to our internal process, improvements based on market best practices through the continuous improvement of lean efforts
• Manage customer relationships with supported business groups.
• Interface with software vendors and suppliers in support of business applications software
• Ensure compliance with internal controls, security configuration standards and operational controls by performing system audits of all development and system configuration modifications.

Confidential

SQL Database Admin - DevOps Manage

Responsibilities:

• Administration and SQL development for Terremark / Confidential Cloud platforms
• Establish and maintain policies, standard operating procedures, and associated documentation for user interaction with the database environment
• Database monitoring, Data Management, Resource Utilization Monitoring, Replication
• Administration, and Performance Tuning
• Troubleshoot Cloud Issues (front end and back end)
• Troubleshoot Distributed computing environments
• Setup Distributed computing environments from database perspective
• Provided tier 4 Cloud Support to Customers
• Automate, Implement, Administer and maintain database local and cloud- based servers (includes provisioning, backups and restores, upgrades, and monitoring)

Confidential

SR. Database Admin

Responsibilities:

• Administer production objects in change control environment
• Develop pro-active processes for monitoring capacity and performance
• Provide support the application development teams for database needs and guidance
• Perform backup and recovery operations
• Support production processes
• Review end user queries
• Administer Database Security by utilizing industry standards
• Provide on-call support.
• Identify, test, and deploy all database technologies and support tools.
• Ensure system improvements are successfully implemented.
• Design, audit and maintain large, complex databases.
• Identify, test, and resolve complex database performance issues (monitoring and tuning)
• Perform database system management functions (software installations and version upgrades).
• Assist in defining and developing database standards, procedures, and architecture.
• Facilitate project planning by establishing work plans, estimates, milestones, and schedules
• Manage all Production and Non - Production SQL Server Databases.
• Assist application support teams with third party application installations and upgrades.
• Monitors project deliverables, to ensure project and functional leaders receive accurate updates.
• Knowledge of Log shipping, Replication and Mirroring
• Knowledge of Clustering concepts (active/active or active/passive)
• Create maintenance plans