Business Analyst Resume

TECHNICAL SKILLS

Programming Languages: Python, JavaScript

Frameworks: Django, Bootstrap

Web Technologies: HTML5, CSS3

Databases: SQL, MySQL, SQLite

SDLC Methodologies: Agile, Waterfall, Kanban

Tools: /Technology: Jupyter, Pandas, Numpy Git/Github, Jira, Confluence, HP ALM, VBA, Microsoft Office(Word,Excel,Access,PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

Collaborated with key stakeholders to create an end to end process for consent management along with integrating Adobe Sign into internal applications.
Aid in the development of an operations contact center application to in corporate member protected health information (PHI) consent management process and prototype.
Collaborated with cross functional teams to optimize ETL data process efficiency by 93% for enterprise healthcare provider database.
Conducted elicitation and analyzed requirements with stakeholders to create epics, user stories, team structure, and high level database structure involving match and merge conflicts.
Created and reviewed key SDLC documents, including Design Specification, Configuration Control, Test Protocols Test Summary Report, and Requirements Traceability Matrix.
Utilized HP ALM to aid in creation and peer review of regression scripts, system test scripts, and SIT test scripts.
Guided team in end to end SDLC process and implemented improvements while adhering to GxP guidelines.
Collaborated with a team to create a improve performance tracking web application as well as end to end business operations.

Confidential

Operations Associate

Responsibilities:

Assisted in creating, composing, and maintaining new producers/reinsurance carriers/brokers in multiple Insurance systems.
Helped create and maintain monthly operational metrics used to determine application efficiencies and time.