SUMMARY

• Key member in implementation, configuration, administration and post - production support of Taleo Talent Management Cloud.
• Around 7 years of hands-on experience working as a Business/System Consultant in Lawson ERP system - Lawson HCM/HRIS, two full life cycle implementations, proficient in planning and execution of projects in a timely designed critical environment.
• Principle Business Consultant in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines. expertise includes all S3/GHR areas including Payroll, Benefits, Absence Management, Personnel Administration, Employee and Manager Self-Service, Conversions, Interfaces and MS Add-ins for excel.
• Practical knowledge of upgrading Global HR/LTM (Lawson Talent Management) for versions v9 and v10.
• Experience in scheduling of Lawson HR & Payroll, Benefits, Lawson Work Flow, Absence Management, Time Accrual, Personal Administration.
• Enhancing functionality across Lawson applications (S3), including Enterprise Financial Management, Supply Chain Management and Human Capital Management
• Responsible for functional and technical exposure of Lawson modules like HR, Payroll, Benefits, Cash management, Employee Self Service (ESS) and Manager Self Service (MSS)
• Experienced in ERP Software Implementations (Lawson HCM) like LTM - Compensation and Succession Management in the roles of Consultant and Business Analysis working in a team environment or independently at client site using discovery processes to recommend best practice for building configuration, training, testing and support.
• Configuration and Implementation experience in Lawson Talent Management (LTM).
• Extensive knowledge in Infor Business Intelligence (IBI), Infor Process Designer (IPD), Infor Process Automation (IPA), and Crystal Reports Designer for Lawson data.
• Adept at translating complex business issues into concise recommendations for the senior management, into functional requirements and specifications for the business partners and into technical specifications for the IS team members.
• Experience as leading member for Lawson HCM implementations (both S3 and GHR).
• Experience in Fit-gap analysis, design and enhancement of Lawson HCM.
• Extensive knowledge of the Human Resource (HR), Payroll, General Ledger, new hires, onboarding, off- boarding and report writing functions within the Lawson system.
• Hands on experience in Financial Reporting application including General Ledger reporting, Customization of reports, Productivity Labour utilization system and Benchmarking tools for workforce management system Interfaces and MS Add-ins for Excel.
• Strong experience in Waterfall and Agile methodologies and having in depth knowledge of Rational Unified Process (RUP) and Rational Requisite Pro in all phases of a project.
• Well versed in Excel/Access/Crystal Reporting, Interface Designs for ERP Lawson.
• Strong experience in conducting UAT and Documentation of the Test Plans, Test Cases, Test Scripts, Test Procedures based on the Design Document.
• Proficient in implementing all transformations available on the SSIS toolbox and well versed in Excel/Access/Crystal Reporting, Interface Designs for ERP Lawson.
• Strong experience in the creation of Test Plan and Test Cases from the Requirements document. Expertise in Requirement Gathering & Management, Writing Business Requirement Document (BRD) and translate into Functional Specification Documents (FSD/FRD).
• Well acquainted with Workflows and UML (Unified Modelling Language) diagrams such as, use case diagrams and activity diagrams.
• Hands on experience in writing SQL queries/code to provide enhancements to Lawson such as benefit enrolment, wage works, retro pay calculations, and Union clinics upgrade.
• Extensive experience in leading and supporting multiple projects in onshore-offshore model under tight deadlines, often with competing priorities and complexities.

PROFESSIONAL EXPERIENCE

Confidential - Oakland, CA

LAWSON ANALYST

Responsibilities:

• Upgraded Lawson system by writing and using multiple Lawson Add-Ins for short term disability benefit deductions, health savings account deductions, wage works deductions.
• Involved in upgrade from V9 to V10 and to V11 Cloudsuite which including Lawson Financials Suite Upgrade (General Ledger, Accounts Payable, Cash Ledger). Lead general ledger (GL) Reorganization build, updates to Lawson Security, Process Flow, LBP and LBI.
• Responsible of accounting and charge services for analysis, planning and implementation & Responsible to cover functional modules payroll, employee & manager self-service (MSS) for capital one & Consulted
• Performed all the Absence Management processing plans like Enrolling Employees in the plan, maintain employee plan change, adjust absence plan balances, create service and events record, creating absenceplan transactions, close plan transactions.
• Implemented Core HR, SSHR, Payroll, Benefits, Advanced Compensation, absence management, Talent Management in a SAAS on - premise and Cloud environments.
• Assisted client with Lawson v11 implementation Upgrade Testing and designed "Test Plan" and documentation. Implemented Lawson Talent Management on Infor cloud suite V11 (talent acquisition, compensations, benefit administration, employee relations, health and safety management).
• Performed Gap Analysis and recommended solutions to implementation challenges which occurred during project in HR, Personnel Administration, LTM, Benefits, Absence Management, Succession Management, Time Accrual, and Payroll in Lawson HCM.
• Developed business processes and user documentation and scripts for the Healthcare Client, which also used the Infor-Lawson 10.x Portal and Lawson Smart Office (LSO).
• Dealt with IS project management of implementations, conversions and upgrades. Interfaced troubleshooting of bi-directional routing and translation of messages between sending and receiving.
• Implemented Core HR, SSHR, Payroll, Benefits, Compensation, Talent Management in a SAAS on - premise and Cloud environments.
• Provided ongoing trouble-shooting for Lawson Human Resources, Payroll, Benefits, Lawson Portal, Lawson Talent Management (LTM) and Lawson Business Intelligence (LBI).
• Worked on One phase implementation when implementing the self-service HR applications and Human Capital Management at the same time for Seattle Children’s.
• Functional user for Lawson S3 supporting recruitment, benefits, compensation and other areas as needed.
• Analyzed ESS/MSS and updated Absence Management system and all current plans to function properly based on jurisdictional requirements.
• Implemented modules of HR-Position Management, Commitment accounting, Contract Pay, Base Benefits, Benefits Administration, eBenefits, Absence Management, Time & Labor, ESS, MSS, eProfile, eProfile Manager Desktop, Payroll.
• Involved in data entry of status changes, mass compensation increases, Merit increases, garnishments and other HRIS related data.
• Implemented Infor Lawson v10 with S3, Payroll, Global Human Resources (GHR) Interfaces, APS System, and current client's payroll/HR processes.
• LTM security setup & maintenance assisting Human Resources onboard new employees.
• Assisted client with Lawson 10.x reimplementation Upgrade Testing and designed "Test Plan" and documentation.
• Worked on Grant Management in conjunction with the Infor Lawson S3 and Human Resources to provide a solution that integrates planning, payroll, purchasing, and accounting processes for optimum administration, tracking, and reporting of project.
• Worked S3/LTM data comparing project to monitor and verify Lawson data quality and integrity between Landmark and Lawson.
• Developing integrated test scenarios and scripts for Lawson S3, Mobile Supply Chain, and Contract Management.
• Partnered and collaborated with clients and team members through planning sessions, team meetings and User Acceptance Testing (UAT) to ensure delivery of client vision.
• Provided training to the Functional user for Lawson S3 supporting recruitment, benefits, compensation and other areas as needed.
• Planned and performed the Upgrade strategy from 9.0.1 to 10.x Lawson applications.
• Project main leader for HR/PA modules in Lawson and designed and maintained process flows utilizing Infor Process Automation (IPA).
• Technical resource for the integration of Seattle’s Supply's Lawson v8.0.3 application suite with SuccessFactors for HR Performance Management, Compensation & Succession Management.
• Served on the HR implementation team for LTM with responsibility for specific task assignments including definition of system functionality, system capability testing, defining reporting requirements and developing reports.
• Created and continued ongoing maintenance of the business support system (user groups) to ensure data quality while maintaining customer service satisfaction and application support for the hospital.
• Involved in compilation and input of compensation related survey data into company HRIS.
• Provided Learning management system and training administrative support for the global deployment of Seattle Children’s new Complaint Management system (OneVoice).
• Developed Test Plans and Test Scripts from Functional and Design Specifications for Lawson HR, Compensation, recruiting and Payroll.
• Configured and implemented the Lawson modules, HR, Payroll, Succession Management, General Ledger, just to name a few as all modules were used, in a clustered environment.
• Supported the Microsoft SQL Server 2008 database for the Info S3 and Landmark tables.
• Responsible for software configuration, upgrade and/or maintenance (Lawson, Oracle, Unix, Linux) and provided application supports for Lawson Human Resource systems, as well as the Lawson Portal/Web products (including the Employee Self Service and Open Enrolment).
• Fully documented the business and functional requirements, use cases, data dictionary, process flows, and additional analysis artefacts required as part of the project implementation.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using Rational tools.
• Created and developed functional design documents for both training managers and online self-service module for employees (Lawson ESS and MSS).
• Enhanced functionality across Lawson applications(S3), including Enterprise Financial Management, Supply Chain Management and Human Capital Management (HCM).
• Used Infor Lawson Global HR (GHR) to track all personnel workforce activity.
• Worked closely with HR, Finance, Payroll, Purchasing, and Material's Management in providing support on all modules of Lawson LBI Dashboards.
• Wrote SQL queries/code to provide enhancements to Lawson such as benefit enrolment, retro pay calculations, and Union clinics upgrade.
• Created Lawson import/export using MS Add-ins templates and validate data with MS-Excel, MS-Access.

Cardinal Health - Columbus, OH

LAWSON ANALYST

Responsibilities:

• Solely responsible for analysing the business function and defining the requirements for customization and development of new inbound/outbound interfaces to/from Lawson V9.0.
• Worked closely with HR, Payroll, Purchasing and Benefits, Personal administration, Time accrual in providing support on all modules of Lawson LBI Dashboards.
• Working with super user to gather requirements, design and implement solutions to improve Supply Chain process using Infor Smart Notification, Infor Process Automation (IPA) and Perl scripting.
• Modified ESS/MSS presentation by providing access through an LBI Dashboard, as opposed to standard Portal bookmark delivery.
• Supported client's recent implementation of Lawson 9.0 Financials with development of Crystal XI reports to replace to their legacy reports for Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), & Billing (BL) Configured Lawson Business Intelligence (LBI) for Crystal Report bursting for end users
• Installed and applied patches to Infor Lawson S3 v10 applications.
• Implemented Infor Lawson v10 with S3, Payroll, Global Human Resources (GHR) Interfaces, APS System, and current client's payroll/HR processes.
• Facilitated and trained internal folks on Infor/LAWSON’s GHR/LTM products, while implementing and building product line environments.
• Planned and performed the Upgrade strategy from v9 to v10 Lawson applications and worked S3/LTM data comparing project to monitor and verify Lawson data quality and integrity between Landmark and Lawson.
• Wrote IPA to send the information between standard LTM to S3 interface and API's for migration of Workday HCM to Lawson HR & Payroll (HRIS).
• Created modifications to EDI process to ensure problems or patterns are not repeated and modified ESS/MSS.
• Supported the project team and business SMEs to capture and document business processes and needs/gaps, functional and technical requirements utilizing documentation management system.
• Directed incoming HRIS consultants who have various levels of Lawson/Infor experience, through the onboarding/off-boarding/training/scheduling process at Cardinal.
• Generated standard and ad hoc reports from Lawson for analysis on compensation, benefits, statistics, and other topics as needed.
• Performed key role in implementation team for Lawson 9 ERP system as custom financial reporting specialist using Crystal Reports, Lawson Add-Ins and Lawson Business Intelligence (LBI) tools. Migrated AP and Payroll, implementing a Positive Pay solution with custom Lawson programming and custom code from MHC for Document Express.
• Part of Lawson Financial and Procurement Team that did a reimplementation of Lawson 9.0 AP, RQ, IC, PO and MA.
• Generated standard and ad hoc reports from Lawson for analysis on compensation, benefits, statistics, and other topics as needed and conducted design sessions and develop IPA Supply Chain Process Flows IAW business owner requirements.
• Worked closely with HR, Payroll, Purchasing and Benefits, Personal administration, Time accrual in providing support on all modules of Lawson LBI Dashboards and modified ESS/ MSS presentation by providing access through an LBI Dashboard, as opposed to standard Portal bookmark delivery
• Authored and created "Lawson Manual" for HR Service Groups to navigate in Lawson Talent Management and S3 Systems to support HR daily activities.
• Coordinated and implemented techno-functional support for Cardinal including documentation of issue resolutions, training and processes.
• Contributed to onboarding, succession management, and promotion programs with an emphasis on substance abuse compliance, communicating medical and life insurance benefits, and assessing HR Key Performance indicators (KPI).
• Used agile methodology to execute complete software development lifecycle (SDLC) solutions, including requirements gathering, test planning and execution, design, development, and deployment for clients.
• Conducted daily, weekly, monthly, and quarterly work performance audits.
• First point of contact for staff and management regarding leaves of absence, disability law, compensation issues, status changes, terminations, and the HRIS system.
• Served as an expert on Infor Lawson Talent Management (LTM) applications to include the Following functional components: Global Human Resources (GHR), Work Force Management, Succession Management, Onboarding, Talent Acquisition and Interfaces to Infor S3.
• Scheduled of Lawson HR & Payroll, Time Accrual, Benefits, Lawson Account Payable (AP), Lawson Work Flow, Lawson system shutdown/ start-up process.
• Functioned as the Process Owner for the Infor Talent Management implementation of new Goal Management, Performance Management, Succession Management, and Learning & Development systems.
• Created documentation for all step by step processes, set up training classes, and taught other members to use system Infor Lawson S3 v9 Payroll and Human Resources (GHR).
• Managed employee relations and development, compensation and sourcing programs.
• Wrote API's for migration of Workday HCM to Lawson HR & Payroll (HRIS).
• Implemented a variety of SQL scripts to support four different applications in the following areas: Workflow automation.
• Partnered with Human Resources (HR), Project Managers and Team Leaders to develop and deliver onboarding/orientation training for all new employees.
• Provided additional Lawson support for SQL queries/optimization, Crystal Reports, Design Studio, LBI and Lawson Interface Desktop.
• Created end-user training documentation for Lawson Software's HR, Accounts Payable, Payroll, Benefits and MS Add-ins.
• Have assisted clients balancing to all data conversions and legacy reports to Lawson reports.
• Supported the Business Information Systems Analyst and Programming Staff, Help Desk and Provisioning Team with all Lawson related issues.

Confidential

Lawson Business Analyst

Responsibilities:

• Upgraded Lawson V7 to V8 Mingle and Smart Office and later v8.0.x and managed and mentored Lawson Support Team ensuring successful day to day operations of the library’s ERP.
• Maintained the Lawson LTM modules like Compensation and Succession Management, HR Payroll, Benefits, time accrual and managed all areas of system administration for Lawson systems, Oracle database, Unix (HP-UX), and Linux.
• Worked primarily with the HR compensation, Time and Attendance, and payroll aspects of the Lawson HRIS setup.
• Involved in a team for interfacing Benefits Administration to Payroll to create the payroll deductions in the Employee Deduction master for the benefits that the employee chooses and monitoring multiple enrollments
• Migrated Workday HCM using modules such as HR, Benefits, Talent Management, Security, Compensation, Personal-admin, Time accrual, Payroll, Custom Reports and developed Integrations and configured changes into Lawson HCM solutions to meet the business needs.
• Performed testing in Lawson Talent Management (LTM) by applying as an external candidate to IPC’s positions posted on job board sites.
• Conducted design sessions and develop IPA Supply Chain Process Flows IAW business owner requirements.
• Led a large-scale upgrade of the Lawson HR applications from v7.33 to v8.1, including the implementation of the Lawson Portal and BSI Tax Locator and monitored the overall project status, facilitated status meeting with Executive Steering Committee, and approved project time and expenses.
• Assisted in determining merit and variable compensation increases during the annual review process.
• Implemented a variety of SQL scripts to support four different applications in the following areas: Workflow automation.
• Created end-user training documentation for Lawson Software's Cash Ledger, Accounts Payable, Allocations and MS Addins.
• Educated staff in the utilization of Lawson Talent Management (LTM) and served as primary support for Job Performance Reviews with Infor Talent Management.
• Troubleshot incidents, interpreted medical terminology and clinical situations, liaised between IS and users to resolve workflow or functional questions.
• During Lawson Talent Management (LTM) System Implementation-managed multiple priorities and projects with competing deadlines, including developing and maintaining Competency and HR Global Setup Tables, converting HR records and Job Descriptions database into Lawson Talent Management System.
• Involved in data gathering, system configuration and other components of the Global HR Workday implementation project for all functional areas within Workday HCM and Recruiting.
• Assisted team with Learning Management System (LMS) maintenance and customization of various reports.
• Wrote Ad-Hoc reports using MS Access, Crystal or Oracle SQL plus, SQL queries from Lawson, Kronos, and external data and analysed data to determine needed system enhancements or training opportunities, also performed data analysis using reporting tools and utilized Lawson Microsoft Add-ins for automating system uploads or data changes.
• Delivered superior real-time functional HR/Payroll support and convey positive learning environment, where problem resolution is viewed as education. As a result, users better understood their HRIS system and assumed greater ownership of their data, processes and tools.
• Created Detailed Test Plan and Test Cases listing the strategy QA team will follow to conduct the testing for project.
• Assisted client with implementation of Infor Lawson with S3, Payroll, Global Human Resources (GHR) Interfaces, APS System, and current client's payroll/HR and PR processes.
• Generated Customized reports in the Contract Management System and other database systems and spreadsheets as needed and worked on current state assessment to determine business need analysis, fit /gap, reconfiguration and redesign of application settings, parameters and Lawson Process Flow.
• Assisted Lawson Support Manager with weekly cost reports, data tracking, and inventory tracking and provided production support resolutions for custom programs, interfaces, Lawson and Crystal reports.

Confidential - Atlanta GA

Business Analyst

Responsibilities:

• Supported all installed Lawson applications including: general ledger, accounts payable, purchasing, asset management, billing, inventory, requisitions, cash ledger.
• Trained public and private classes for clients on the following Lawson Applications: General Ledger, Accounts Payable, Invoice Matching, Project and Activity Accounting, Asset Management, Report Writer, Cost Allocations, Lease Management, Accounts Receivable, Billing, MS Add ins and Crystal Reporting.
• Performed analysis, designs, documents and tests associated with new and existing Lawson Talent Management (LTM) Suite functionality, along with additional integrated applications.
• Generated standard and ad hoc reports from Lawson for analysis on compensation, benefits, statistics, and other topics as needed.
• Designed/presented PowerPoint presentations for pre/post sales engagements for Lawson Financial Systems and the Lawson Global Integration with Procurement, Payroll, HR, and Finance Applications
• Monitored and informed IS department of “patches” necessary to maintain and improve the Lawson HR/ Payroll system.
• Involved in scheduling of Lawson HR & Payroll, Benefits, Lawson Account Payable (AP), Lawson Work Flow, Lawson system shutdown/ startup process.
• Worked with the HR department to document functional requirements for the year-end performance review, annual merit increase and bonus recommendation and approval processes.
• Designed and produced monthly metric reports using SQL queries and tabulated in Excel.
• Provided first line support to end-users in resolving functional issues with Lawson Financial Suites (Accounts Payable, General Ledger, Asset Management, Cash Ledger, Purchasing, Activity Management, Matching, and Purchasing).
• Involved in the designing of Lawson Payroll and Absence Management applications with new programs incorporated into Lawson Software
• Provided solutions for best use of the learning management system and related platforms to align with organizational goals and processes.
• Configured and maintained Lawson S3 environment in premises and Amazon web services.
• Demonstrated expertise in finding solutions to technical issues using Lawson's general ledger, accounts payable, inventory, purchasing, and fixed assets applications.
• Utilized comprehensive financial management and accounting background in performing budget preparation, future venture analysis and maintenance functions.
• Worked on Conversion and implementation of Mainframe Accounts Payable system to Lawson Accounts Payable.
• Defined consolidation reports in Lawson's General Ledger Report Writer and created consolidation reports in SSRS 2005.
• Presented Plan, coordinated, and oversaw execution of a multi-year strategic Talent Management roadmap.
• Drafted Concept Papers for the enhancements identified during fit-gap analysis.
• Coordinated with off-shore team to get the Functional design and code development done for the enhancements.
• Involved in writing test plan, test cases and test scripts for end-to-end testing.