PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Performed Requirement Gathering, Analysis & Management by actively discussing and exploring customer requirements and prepared the Business Case Document using MS Word
• Analyze daily SailPoint daily access requests in order to ensure proper provisioning has been completed and verify Active Directory, RACF (Mainframe), ITIM LDAP roles have been successfully created
• Analyze and verify the onboarding, off boarding reports to ensure the Workday feed is properly correlated. Directly work with HR/Workday team on any failed new onboarding, off boarding requests
• Work with key business leaders, stakeholder and project teams to integrate their applications into IAM solution
• Stage yearly Certifications in order to comply with audit and compliance department policies and regulations. Directly work with audit and compliance to ensure users have proper access to Applications, Systems, and Databases. Provide Company Wide training for yearly Certifications
• Have daily, weekly meetings with Business, Developers, and Vendors in order to drive the implementation of security best practices and standards
• On boarded various types of applications including Active Directory, LDAP, RACF and multiple JDBC applications
• Defined and configured SOD policies for roles based on training
• Prepared the future state as well as current state screen shots presentation slides in PowerPoint, AS IS/TO BE document prepared
• Developed the project plan with the PM assistance and included provisions for project scope changes and issues and initiated efforts to make enhancements, created work process flows and work break down structures
• Created current state flow diagrams and also depicting the future state flow diagrams in MS Visio by interviewing various SMEs and feedback from IT solution architects
• Prepared artifacts such as BRDs, FRDs, Use Cases & UML diagrams using MS Visio
• Managed projects for design and implementation of SailPoint, including coordinating with vendor leadership, technical services leadership, and end user customers
• Generated various reports within IIQ to monitor access requests and provisioning status
• Analyzed the received data VS existing data within IIQ to identify discrepancies within the system
• Worked on the orphan/ service accounts in IIQ to identify the right owner
• Strategized project scoping and specifications documents, to clearly communicate the project roadmap
• Coordinated system integration testing, bug fixes and user acceptance testing
• Provided the best practices for SailPoint functionalities and implementation
• Participate in and/or User Acceptance Testing and bug - related reengineering efforts
• Ensure requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible
• Participate in and/or User Acceptance Testing and bug-related reengineering efforts
• Provide knowledge transfer and post production support activities, as necessary
• Gathered requirement to perform integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Gathered requirements from application teams regarding user aggregation for access reviews and user provisioning using the access request process

Environment: SailPoint, LDAP, Active Directory, Microsoft Power Point, Excel, Word, MS Visio, Windows, CyberArc, Service Now

Confidential

Sailpoint Business Analyst

Responsibilities:

• Excellent knowledge and experience in implementing user provisioning credential management, workflows, forms, application integration, connectors, reports and roles.
• Provided requirements processes for support groups on role, entitlement, provisioning and de-provisioning
• Established standards, designs and implementation of appropriate identity and access management processes and controls which help improve operations and lower risk
• Served as liaison between platform, technical and business teams for end to end business process
• Provisioning and access governance experience with and understanding of security on systems such as AD, LDAP/Unix, Oracle and manual provisioned applications
• Managed client requirements and configured 200+ applications into SailPoint IdentiyIQ for access control purposes.
• Managed projects for design, configuration and implementation of IIQ, including coordinating with vendor leadership, technical services leadership, and end user customers.
• Extensive understanding of Identity Access Management (IAM)/IDM.
• Strong MS excel and access skills with knowledge on business analytic tools such as Tableau
• Have excellent technical leadership, analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as a part of a team as well as independently
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Worked extensively with Microsoft Excel (Macros, VLOOKUPS, and Pivot Tables). Proficient Microsoft Word, Power Point, Access and Lotus Notes.
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Direct provisioning using direct connectors for integration of target applications
• Performed Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Prepared business process models; used Visio to create use case diagrams.
• Determined user/business/functional requirements.
• Experience working with project management methodologies- agile development methodology, Implemented Agile (Scrum) Methodology that includes daily scrum with team.

Software/Environment: Sail point 6.3, UNIX, HTML, ALM, MS Access, Visio, Excel, RACF, LDAP