Business Analyst and Project Manager Resume

SUMMARY

IT Business Analyst and Product Manager with deep understanding Finance/FP&A space; Thomas is an energetic collaboration / partnership oriented Business Analyst with a financial liaison and product development mindset, exhibits high - touch project execution support.
Program Manager of cross-functional and complex initiatives;typically involving product roll-out, eCommerce Partners, system transactions, PMO Ops, IT and Process Audits, M&A analysis; Thomas is a proactive team player who produces/presents strategic analytic deliverables, including large-scale platform implementations (ERP), company-wide product launches, new business process and data integrations, vendor execution/management, and financial metrics / project reporting.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst and Project Manager

Responsibilities:

Conducted stakeholder meetings, product demos for legacy separation Accela
Created flowcharts and process studies, conducted gap analyses, prepared user experience reports
Gathered data, developed use cases via interactive user experience and analysis, documented requirements
Performed analysis of ROW S/W providers landscape with product features; created BI database
Planned implementation timelines, created evaluation documents, provided ad-hoc project support

Confidential, San Francisco, CA

Project Manager / Business Systems Analyst

Responsibilities:

Presented and collaborated with business groups to introduce Risk Management program, facilitated process change, managed Risk and Control Inventory, Process Inventory, Governance and Risk Compliance Reporting; compiled Risk Registry
Gathered feedback, developed requirements, ensured timely project support via MS Project, SharePoint, Clarity
Automated manual processes using SAP data pulls VBA scripting; PMO analyst functions

Confidential

Product Manager/Traffic Manager Consultant

Responsibilities:

Implemented pricing strategies via Google Adwords; developed dashboards, Tableau / Asana
Selected marketing affiliates, utilized online promoters, analyzed and report KPI metrics, manage A|B testing
Developed plan and participated in the review/development of new Risk Management processes, facilitated senior management, stakeholder and regulatory compliance review sessions; managed risk registry and control library; SAP/BI data manipulation analysis
Partnered with line managers /product manager to develop user stories, interviewed stakeholders; documented process flows, reduce inherent risks, implement internal audit controls: Deposits Process, FP&A Process

Confidential, San Francisco, CA

Program Manager

Responsibilities:

Interviewed stakeholders, documented/ improved process flows, developed end-user stories; analysis SQL data
Developed overall plan for and participated in the review/development of new Risk Management processes, facilitated senior management review, process audit, stakeholder and regulatory compliance review sessions
Managed risk registry; partnered with business line manager or product manager to resolve inherent risks

Confidential, Emeryville, CA

Program Manager

Responsibilities:

Facilitated legacy separation and cloud conversion, performed all aspects of scoping/planning, requirements gathering, use case(s) development, U/I design, QA, data migration, test data validation, and financial (system) outcomes, performed vendor analysis, gathered user requirements, built use cases
Determined scope, met with stakeholders, gathered requirements, developed use cases, managed QA testing resources, validated test data and financial outcomes; facilitated user group meetings, U/I development sessions, partnered with scientists, corporate finance, IT Groups

Confidential, San Francisco, CA

Program Manager and Business Financial Analyst

Responsibilities:

Support Wealth, Brokerage Retirement product/systems consolidation into Confidential ’s Digital Channels Products Portfolio, provided updates for Regulatory Reporting, including Clarity time and effort tracking, FP&A analysis, gathered B/I on competitors
Partnered with Product Groups and external vendors, coordinated product integration, pricing analysis, services consolidation, data mapping, customer communication, merger/technology workload management, website development(U/I and U/X), customer experience integration, communications and reporting
Developed dashboard reporting; KPI analysis, performed financial /pricing analysis via Excel, legacy structure vs. new