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Business Analyst Resume

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SUMMARY

  • Certified as a Project Management Professional (PMP) by the Project Management Institute (PMI)
  • Managed IT projects for over 17 years in highly matrixed organizations and team structures
  • Extensive experience coordinating activities simultaneously with local and enterprise Project Management Offices, Governance structures, project sponsors and stakeholders, and vendors
  • Extensive experience leading dissemination of enterprise communications
  • Extensive experience leading and participating in projects with complex reporting and accountability relationships
  • Experience with establishing and maintaining a project management office
  • Began in IT over 35 years ago as a talented applications programmer/analyst and UNIX systems administrator, then moved into RDBMS database administration, applications design, and architecture before moving into technical sales and project management.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Responsible for monitoring, coordinating, and tracking mitigation of issues for region customers of the Office365 rollout and transition from Lotus Notes; responsible for monitoring, coordinating, and status reporting of strategic region/organization - specific corporate networking activities involving both internal and AT&T service provided resources and management; managed due diligence analysis and status reporting/coordination of merger and acquisition (M&A) activities specific to the organization and region; managed resource and budget coordination of application and infrastructure activities across the region. Worked with enterprise architecture to define enterprise and region-specific mobility policy and request processing standards. Managed region specific implementation and ongoing approval processing of the mobile device requests through AT&T’s MPEMS; functioned as a Mobility SME. Provided procurement approvals for technology requests to Americas region customers through SAP.
  • Project managed requirements definition through end user training of a customized, SharePoint-based internal Risk, Issue, and Opportunity Management (RIOM) system, bringing it back into schedule and process compliance with Confidential ’s internal project management methodology framework. Coordinated super user and end user acceptance testing (UAT); managed requirements definition, development, testing, documentation, and deployment of early adopter enhancements as separate phases. Conducted RIOM demonstrations for potential internal customers, directed and managed pre-RIOM activation activities, such as governance board definition and setup. Functioned as a release manager for the internal customized SharePoint environment in which RIOM and the internal project management reporting and tracking environment resided, to include coordinating scheduling, review, approval, execution, and communication for bi-monthly deployments within the environment. Provided gap analysis between RIOM and RSA’s Archer risk management module, and developed a Rough Order of Magnitude (ROM) plan for porting RIOM to a standard SharePoint v10 environment.
  • Ingalls Shipbuilding division—Project managed various aspects of several networking infrastructure projects, to include office relocation of several hundred personnel, networking infrastructure buildout for a newly constructed, federally funded training facility, proposal and planning of an enterprise PC refresh project, implementation of a/v capability of 2 remote sales offices, and consolidation of network services within an office building in preparation for shared tenant network access.
  • AMSEC division of HII—Project managed execution of server moves, consolidation, and virtualizations supporting a building relocation effort; project managed initiation through execution of an enterprise client DNS change from static to dynamic.

Confidential

Infrastructure Project Manager

Responsibilities:

  • Project managed proposal and initiation of phase 1 for a large manufacturing infrastructure server refresh project, coordinated ROM proposals for phases 2-4; initiation through closure of a small mainframe programming element recordation and tracking system project for SOX compliancy; execution of a medium disaster recovery implementation project for a mission critical manufacturing applications; initiation through execution of internal architecture projects involving testing and certification of new server product stacks and a Confidential infrastructure standard service catalog for the Estee Lauder account; proposal through closure of a large SAP migration from Daimler data center servers to Confidential data center Chrysler servers as part of the Daimler - Chrysler separation project initiating new business in the Asia-Pacific region for Confidential and Chrysler; execution of an internal middleware monitoring and alert tool implementation; proposal through closure of a data center closure/relocation; execution through closure of a Chrysler Financial Network Segmentation project. Functioned as PMO Manager backup, assisted with implementation and maintenance of account PMO governance, and maintained the PMO SharePoint web site.
  • Managed initiation of Confidential Server Refresh for Boeing/El Segundo data centers; provided Server Inventory System (SIS) enhancement recommendations and testing for data quality improvement, procedure definition and maintenance, and Confidential resource training; project managed initiation and execution of Boeing and Raytheon account infrastructure support transition to the first of Confidential ’s infrastructure support service centers.
  • Service Request Work Flow Manager, Confidential Boeing account’s Southwest Region
  • Project Managed collection of metrics and status reporting of virtualization and server consolidation projects across 9 Support Systems data centers to Line of Service, Data Center Optimization (DCO) Program; responsible for data entry, maintenance, and reporting of server information operational activities across Boeing asset management and server information systems for Support Systems Distributed Server DCO activities. Functioned as Support Systems representative on Server Information System (SIS) Data Quality Initiative team
  • Project managed all elements of consolidation and restructuring of shared server storage for approximately 750 shares supporting the Boeing helicopter manufacturing business and other Boeing/Philadelphia specific businesses
  • Collected and reported status for Classified and Server Operations Functional Reviews, as well as conducted region review and update status reporting to National DCO team monthly
  • Continued as Project Manager for Boeing Integration Center, East, Arlington, VA.
  • Continued as Project Manager for Boeing IDS ESE Region Distributed Server DCO project.

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