Sr. Business System Analyst Resume

SUMMARY

Systematic Product Owner with proven success in detail - oriented and thorough approach of defining and prioritizing requirements, outlining specifications and working with development & business teams to bring high-quality products for customers.
Good planner and problem-solver with in-depth experience on IT products like ERP/CRM/WMS/Supply Chain solution. Poised to contribute over 12+ years of a unique blend of strong domain knowledge in supply chain, business development, project-management, business analysis, vendor management and exemplary customer-support skills, along with commitment to excellence.
Business Analyst, Product development, Business process re-engineering
E-commerce solutions like WMS/TMS/CRM/Procurement & Distribution/Requisition Planning/Vendor engagement / Pricing and Invoicing.
System integration (Customer /Vendor portal, EDI, Web service, ETL for BI reporting, Invoicing and payment)
DevOps methodology and experienced in CI/CD process of delivery.
UX/UI design for requirement refinement
Product roadmap and release note creation and administration.
Business requirement gathering/analyzing/refining/documenting/communicating
Agile product owner for product development planning and execution using Scrum and Agile methodology
Testing Plans & User Training (UAT)
Business process re-engineering for an optimized approach (As-is and To-be Analysis).
Worked on Receivable, Payable and Invoicing products (development and enhancement)
MS Office, Microsoft Power BI, Micro Strategy BI, Visio, Lucid Chart, JIRA, Confluence.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business System Analyst

Responsibilities:

Collaborated with development team to enhance its existing product like Transportation Management System, auto rating system, routing guide, auto carrier selection & invoicing solutions etc
Coordinated with product team to bring new features like end-to-end(E2E) visibility, shipment planning, Ocean Booking in the product.
Worked on customer enhancement requests prioritization and refinement using Agile.
Owned and prioritized product backlog.
Worked to develop automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.
Developed work-flow charts and diagrams to ensure common understanding and development team compliance with client/business deadlines.

Confidential, Arlington, VA

Sr. Business System Analyst

Responsibilities:

Gathered business requirements through workshops, interviews, group discussions and mapped the business process in Oracle based ERP and CRM solution to meet the requirements of Confidential .
Worked closely with business analysts, development teams and infrastructure specialists to deliver reliable and sustainable solution which includes order management, transportation management system, track and trace, shipment planning, warehouse management, fund management and reporting system.
Collaborated with business unit and development team to design & develop portals for clients, vendor, freight forwarder, distribution centers, fund providers and clients/ recipients to share, co-ordinate and to establish communication with them.
Used Agile framework to manage the Kanban/Scrum board to administer the customer enhancements and change requests using JIRA and Confluence tool.
Integrated systems (using Web services and EDI) for the smooth data flow across the system.
Participated in creation of ETL and data warehouse to conceptualize the reporting requirements using Microsoft Power BI and Micro-strategy BI tool.
Built outstanding and dynamic team of onsite and offshore software engineers and developers which significantly boosted overall success of organization.

Confidential

Sr. Business System Analyst

Responsibilities:

Worked with MSH in developing an Integrated Drug Management Suite (by mapping and configuring the Oracle based ERP package).
Solution includes pool procurement system, global tendering, transportation, warehousing and distribution of medical supplies.
Solution is used to consolidate country's drugs requirement, procure, store, and distribute them to countries' medical facilities.
Managed the deployment of this suite to multiple (10+ sites) in Caribbean Island and Africa continents.
Mapped warehouse requirements and implemented WMS package.

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