SUMMARY

• Certified Scrum Master with 18 - year background in project management, business analysis and business development in information technology and financial services sector.
• Experienced in leading multiple scrum teams for large corporations. An analytical and servant leader with focus on large scale data driven application development projects in automation, business intelligence, business transformation, risk management, legacy systems conversion and data center migration.
• Specialized in agile transformation, project delivery, budgeting, process improvement and best practices.
• Effectively communicate with stakeholders in verbal and written form, experienced in diverse business environments and coordinating with technical and business teams onshore and offshore.
• Skilled in data analysis and creating decision-making reports for senior-level review. Adaptable, flexible and committed to integrity.
• Demonstrated dedication, teamwork and creativity through strong interpersonal and presentation skills. Obtained PMP training of 54 hours.

TECHNICAL SKILLS

Business and Leadership Capabilities: Proven to be confident and a quick learner. Organized, adaptable, customer focused and result-oriented. Expert in project management in Agile and Waterfall software development methodologies, project planning, documentation, forecasting, Scrum, Kanban, SDLC. Experienced in leading .NET, Cloud AWS, Java and Mainframe projects. Familiar with management dashboard and reports, user stories, creating cross-functional flowchart using Visio, Lean Six Sigma, ITIL, SAFe, risk analysis, regulatory compliance and audit. Exceptional time management and problem solving skills.

Computer Skills: Proficient in Microsoft Office (Word, Power Point, Excel, Access), MS Visio, JIRA, Confluence, Azure DevOps, Rally, HP PPM, MS Project, Sharepoint, ALM, Qlikview, ServiceNow, Oracle SQL Developer, HTML, XML.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master

Responsibilities:

• Define project scope and track execution while maintaining a positive budget and project health with focus on priorities.
• Align with business transformation to coach project teams on Agile Scrum/ Kanban knowledge, processes, and Agile tools.
• Conduct Scrum ceremonies and ensure delivered products meet defined business requirements and are of high quality.
• Support Product Owner and team on backlog creation and prioritization, measure velocity and remove impediments.
• Create data flow and process flow diagrams to illustrate the complexity and ensure the teams to follow new procedures.
• Proactively identify risks and dependencies and build an effective risk mitigation plan. Escalate key issues to stakeholders.
• Provide dashboards and progress reports, host status meeting, and establish relationship with stakeholders.
• Maintain project financials, work breakdown structure (WBS), and staffing profile in project management system (PPM).

Confidential, Tampa, FL

Scrum Master/ Project Manager

Responsibilities:

• Transform 3 project teams from Waterfall to Scrum and coach the Scrum teams on Agile knowledge and processes.
• Support enterprise business transformation, identify opportunities to automate processes, and build use cases with teams.
• Ensure deliverables are aligned with business requirements and changes are implemented on schedule.
• Define project scope, maintain sprint schedules, track milestones, metrics and velocity, and manage project risks.
• Conduct product backlog, sprint planning, daily standup, sprint review/demo, and sprint retrospective meetings.
• Provide guidance and work with Product Owners and Business Analysts to create, refine and prioritize backlog.
• Ensure the team creates adequate scenarios and requirements for stress testing to confirm stability of the systems.
• Coordinate with global teams to host technical sessions on critical topics such as data modeling, data mapping and ETL.
• Develop and present weekly dashboards to review status and discuss issues and resolutions with stakeholders.
• Remove impediments by resolving issues and conflicts in a timely manner to promote a productive environment.
• Maintain the Book of Work (BOW) in line with business priorities and manage project financials, budgets and forecasts.
• Capture the best practices and develop process documents and diagrams to standardize procedures.

Confidential, Tampa, FL

Scrum Master/ Project Manager

Responsibilities:

• Transformed the project from Waterfall to Agile using Iteration, Scrum methodology and JIRA to manage user stories.
• Defined project scope, maintained project plan, budget, and forecasts to ensure that milestones were achieved.
• Ensured Regulatory Compliance by confirming that project, data requirements, reports and timelines are adhere to regulations to avoid federal fines.
• Led daily Scrum meetings to discuss status, risks, issues and mitigation strategies to remove impediments for the teams.
• Followed up with action items with internal teams and obtained sign-off from key stakeholders.
• Managed project financials, compared resource actuals against forecasts and prepared management reports.
• Supervised 20 Business Analysts globally for requirements and mapping of 2000+ data elements from various sources.
• Provided guidance for requirements, traceability, data analysis, testing strategies and change request management.
• Presented weekly status deck to senior management highlighting project health, status, issues and risks.
• Managed global technical workshops to ensure that the project objective was globally aligned, requirements and issues settled, target dates on schedule, and the knowledge gained from one region was transferred to other regions.
• Coordinated with teams and created high-level cross functional flowcharts and various typed of analysis.
• Supported vendor engagement strategy, prepared SOW and managed vendors from external consulting firms.
• Created and managed department’s SharePoint site and ensured that all project artifacts are captured for a successful audit.

Scrum Master/ Sr. Business Analyst

Confidential

Responsibilities:

• Managed large scale compliance projects using Agile Scrum methodologies and helped the team as a servant leader
• Led Scrum ceremonies (Sprint planning, Daily Scrum, Spring Review, Retrospective) and resolved impediments.
• Created and tracked project milestones, communicated progress to all stakeholders, and conducted weekly meeting.
• Escalated risks and issues to senior management and managed the resolution of issues.
• Implemented multi countries projects such as automated data gathering, ALM (HPQC), workflow management system, system migration, systems integration, and statistics apps upgrade to achieve resource savings and efficiency.
• Partnered with Operations and Compliance to identify End User Computing (EUC), built use cases and worked with Technology to propose better and smarter solutions to increase efficiency and eliminate risks.
• Gathered and finalized user stories and documented workflows, testing strategies and business process enhancements.
• Managed project financials, performed data analysis, created dashboards and maintained department’s SharePoint site.

Business Analyst/ Project Manager

Confidential

Responsibilities:

• Created and maintained project plans in MS Project and managed annual budgets of $10MM for the database support of 200 web applications in Shared Services.
• Implemented large projects (e.g. data center migration) to ensure reaching project milestones and compliance.
• Created status report and presentation deck for senior management to highlight business value and key accomplishments.
• Escalated issues and followed up with action items to ensure timely resolution.
• Documented workflows, business processes, and business requirements via Visio, PPT, & Word.
• Performed data analysis and summarized analytical data into user-friendly reports for management review.

Confidential

Project Manager / Account Executive

Responsibilities:

• Managed IT projects by leading a team of developers and 13 Product Specialists to ensure satisfactory results for clients.
• Functioned as an escalation point to keep all stakeholders aware of overall project impact and status.
• Facilitated management meeting to identify solutions when issues arise and followed up with action items.
• Generated US$2M of annual revenue from Xerox’s top 10% clients (banks/ healthcare) from local and regional IT projects (Cross-country Data Center migration, CRM data integration, Variable Data Printing, Automated Document Management Solutions,…etc.).
• Built relationship with clients at all levels and presented winning business proposals to senior executives.